Wednesday, December 11, 2019
Technology: How it Benefits Small Business
The role of technology in business has led to tremendous growth in trade and commerce. Business concepts and models have been revolutionized from today's innovative technologies.
What business doesn't want to streamline accounting, manage costs better, and connect with customers in a more immediate and authentic way? In this article, you'll learn about a wide range of new technology solutions that can be key enablers of growth and expansion.
Making the shift to a modern desktop with Microsoft 365
Making the shift to a modern desktop helps you to foster a highly secure workspace, empowered by the latest productivity, teamwork, and collaboration experiences for your organization. A modern desktop is Windows 10 and Office 365 kept up to date, and while that combination seems straightforward, adopting these solutions can be a challenge. At Content MX, we have some of the best IT pros you will find, and together, we can integrate your modern desktop solutions quickly and securely. Contact us today to learn more.
View: Making the shift to a modern desktop with Microsoft 365
Azure Migration Guide for Windows Server
Need a simpler way to approach your cloud migration? Start with an honest assessment of your environment to determine what you have and whether it's a good candidate for moving to the cloud. Next, choose your migration strategy and the approach you'll use. Once you've completed your migration, you can begin to optimize for best results. Want a little help along the way? Contact us to learn how we can help you navigate the migration process and identify the strategy that best suits your needs.
Top signs to know you've outgrown basic email marketing
The time of blast email marketing is over. As both the marketplace and available technology evolve, so does the marketing needs of your business. New technology like Dynamics 365 offers an automated marketing solution to help even small businesses deliver the personalized content customers have come to expect. Contact us today to learn more about how you can integrate Dynamics 365 and provide the experience your customers deserve.
View: Top signs to know you've outgrown basic email marketing
Migration guide for Windows Server
Migrating Microsoft server applications is becoming more popular as businesses want the additional functionality, flexibility, and security of the cloud. That's why Microsoft offers a host of tools to support any migration. But the solutions are not always clear. At Content MX, we know how to help you identify the platforms and solutions that are best for you. Get the help you need from trusted industry experts. Contact us today to find out more.
Prepare for Windows Server 2008 end of support
With the Windows Server 2008 end of support coming up in just under one year, it's time to start thinking about your transition to a supported platform like Windows Server on Azure. At Content MX, we can help you migrate off of outdated platforms and transform your operation. Contact us today to learn more on how we can help your business optimize and fine-tune your resources in the cloud.
Transforming facilities management with Dynamics 365 at Microsoft
Is your business mobile? Microsoft Real Estate and Facilities (RE&F) was facing a lack of mobility. The issue slowed productivity and operations and it needed to change. That's when RE&F turned to cloud tech to join disparate management tools to optimize operations. At Content MX, we have the resources and know-how to help you find the solution to your mobility issues. With our dedicated team of professionals, we can help you develop a winning strategy. Contact us to find out more.
View: Transforming facilities management with Dynamics 365 at Microsoft
Tuesday, December 10, 2019
Microsoft's vision for AI in the enterprise
The broad applicability of AI offers exciting possibilities, but it can be so broad that businesses struggle to visualize their first step to implementation.
At Content MX, we believe AI's true transformative potential lies in reimagining the role of data and AI in our day-to-day business and decision making. Check out this e-book to learn more about what this might look like for your business.
Microsoft 365 Windows 10 Flyer
In today's modern digital age, you need an operating system that can keep your workers and their assets safe from threats. Windows 10 is safe, secure, and it provides critical security capabilities that enable organizations to effectively guard against malicious activity. At Content MX, we have years of experience helping customers upgrade their Windows systems so they're using the best version available. Contact us today to find out more.
SQL Server VMs run better on Azure than AWS
According to a recent report, 30% of organizations lose revenue during a cyberattack. Businesses can help protect themselves against cyberattack by ensuring they have automatic security updates. Tools like Azure make it easy to conduct maintenance with automatic application of the latest security patches. At Content MX, we can help you find the right solutions to fit your security needs. Contact us today to learn more.
The Right Secure Hardware for your IoT Deployment
To truly drive innovation, you need a safe, flexible, and feature-rich platform to expand and grow your IT operations. Finding that platform and incorporating it into your IT system can be challenging. At Content MX, we have helped businesses to find, plan, and employ the right IoT devices and solutions to meet their constantly growing needs. Contact us today to find out more on how we can help you bring your business to the edge of modern IoT possibilities.
Microsoft Dynamics 365 for Marketing
Marketing automation offers the best of both worlds by increasing productivity while decreasing overhead. Running your marketing efforts through a single, concise dashboard helps your sales reps prioritize their efforts towards the most promising leads. Check out this infographic and contact us today to learn more about how Dynamics 365 for Marketing can get you started building strong relationships with the right customers.
Exploring Windows 10
Windows 10 is designed to add functionality on a familiar platform that will boost employee productivity and ensure a great user experience. It's one way your employees can get more from their modern devices. Combined with the flexibility of a modern workplace, you can increase your business productivity.
At Content MX, we can help you adopt and implement Windows 10 and get the most from the new solutions that are available within it. Get the most from your new devices. Contact us today to learn how.
Develop AI with Azure Machine Learning
What's holding your business back from using AI to turn your data into actionable insights? Azure Machine Learning makes AI more accessible to businesses of all sizes and experience levels by reducing cost and helping you create and manage your modules. But you don't have to go it alone. We can help you assess your business needs and adopt the right AI solution. Contact us today to learn how we can help transform your business with AI.
Microsoft Dynamics 365 for Finance and Operations
You need to optimize your operations. The potential savings and increased sales are well worth the time and energy. But transforming how you do business isn't always easy. Dynamics 365 allows you to simplify processes and inform your team so you can maximize operations. At Content MX, we have years of industry experience and a knowledgeable team ready to help you plan and implement intelligent business applications. Contact us to learn more.
How IoT Can Help Your Organization Keep Customers Coming Back for More
Staying in control of your IoT assets is important. That's why you should have the industry-leading data protection features and standards of Azure IoT Central. It acts as a single pane of glass for your enterprise IoT and gives you the connectivity to drive transformation. It's not always easy adopting new solutions; that's why you should consult the experts at Content MX. We have years of experience helping firms like yours to optimize their IT operations. Contact us to learn more.
View: How IoT Can Help Your Organization Keep Customers Coming Back for More
Why your business should shift to a modern desktop with Microsoft 365 on a new device
Good employees do good work wherever they are. In fact, employee productivity increases on average by 22% when workers have the capability to work in a flexible modern workplace. Having that kind of flexibility even reduces employee turnover by 50%.
If you're unsure about how to make the transition, we're here to help. At Content MX, we're industry experts and can help you formulate and execute a plan to modernize your workplace and devices. Contact us today for more.
View: Why your business should shift to a modern desktop with Microsoft 365 on a new device
Monday, December 9, 2019
Customer Story: NQ Cranes customers come first with Microsoft Dynamics 365 Business Central
At NQ Cranes, the implementation of Microsoft Dynamics 365 Business Central was a total success. Not only did the business flow automation immediately reduce time on internal processes, but it also allowed more time for client management.
Stephen Goodson, IT Manager at NQ Cranes touches on Business Central selection, implementation, and results—asserting that they were able to spend less time on internal processes and devote more time to account management.
Wednesday, December 4, 2019
Workplace agility: The true secret to improving productivity and efficiency
Balance and choice in the workplace are more important to the millennial generation than salary. With Gen Z coming up fast, choice won't be something nice to have, it'll be expected. That's why maintaining agility in the workplace is so important.
At Content MX, we know that you need to keep your workforce productive and happy, and we want to help you find the solution that best meets your constantly evolving agility needs. Contact us today to find out more.
A closer look at hybrid-cloud and multi-cloud approaches
Businesses are adopting hybrid-cloud or multi-cloud strategies for many reasons, including application and data portability, multi-year 100% uptime, and avoiding vendor lock-in. If you plan to adopt a new cloud strategy, consider bringing on professional help. At Content MX, we have years of experience helping businesses just like yours to plan and implement new hybrid-cloud solutions. Contact us to learn more.
How AI Will Augment Human Creativity
AI can and will replace rote work and repetitive tasks in business and aspects of everyday life. It can also help to unlock human potential. Creativity is becoming more attainable--and more valuable--than ever before and your business can realize that value easier with a simple to use AI platform. Contact us today to learn how Microsoft AI can help empower your employees to create and achieve more.
The Digitization Of China And Opportunities For Open-Source Collaboration
China is operating at an accelerated digital pace, outperforming much of the world. In China, it's commonplace for most businesses to require mobile payment options, and they're developing new open-source programs. While you may not need to develop open-source code, it's certainly important for your firm to leverage it with a modern IT infrastructure. At Content MX, we know how to help your business adopt the IT infrastructure you need to succeed in today's digital world. Contact us for more.
The Top Digital Transformation Trend For 2019
Forbes is predicting that 2019 will be different than years past. Budgets are lower and digital is much less expensive than it used to be. Read the article for insight on how these trends and others are paving the way for businesses all over to embrace digital transformation.
How is your business set up to transform and what are you doing to ensure there won't be any hiccups along the way? At Content MX, we know how to help businesses plan for and get the most out of their digital transformation. Contact us today to find out how we can help.
Tech Leaders Look To IoT, AI & Robotics To Fuel Growth Through 2021
21% of tech leaders in the UK, 20% in Japan, and 16% in the US lead all other nations in their plans for IoT to digitally transform their businesses by 2021. How are you ensuring your business is up to date and ready to leverage the new and exciting tech coming down the pipeline? At Content MX, we have years of experience helping businesses just like yours to plan and adopt IoT infrastructures and solutions so you can get the most out of technology. Contact us today for more.
Tuesday, December 3, 2019
How to determine the right CRM and marketing automation for SMBs
With the right CRM and marketing automation solutions in place, you can grow your business and understand customers better. CRM technology can help you build customer relationships and improve performance. And marketing automation can help you to nurture these relationships, plus gain insights to make smarter marketing decisions. But before you invest in these tools, it's important to understand your business needs and the solution capabilities.
At Content MX, we specialize in integrated sales and marketing tools that can help you increase sales and deliver better customer experiences. Check out this article for tips on selecting CRM and marketing automation tools. And give us a call! We'd be glad to help you find the best solutions for your business.
Customer story: Goodyear
Goodyear has been accelerating for 100 years. Today, as innovation happens faster than ever, it's more important for their team to be connected, no matter where they are. Having the right tools to enable that collaboration and productivity is essential. That's why they use Microsoft 365; it's the right solution for their needs.
At Content MX, we can help you identify the solutions that will keep your team connected and productive. Contact us today to learn more.
Customer story: IHG (InterContinental Hotel Group) grows and scales its global business with hybrid cloud
InterContinental Hotel Group (IHG) has over 5,000 locations around the world. With so many locations and on-premises legacy systems, IHG struggled to bring new technology to market quickly. That's why they adopted the cloud, which added control and a wallet-friendly price point. With a cloud-first model, you can bring new tech to customers faster and drive topline revenue growth just like IHG. Interested in learning more? Contact us today to find out how we can help you migrate to the cloud.
Why SMEs Should Embrace The Flexi-Time Movement
There's no question, greater flexibility makes happier employees and promotes productivity. Allowing employees to work when they are most efficient means maximizing their efforts while boosting morale. But getting the modern desktop solutions your employees need to work productively requires a transition.
At Content MX, we have years of experience helping businesses transition to a modern desktop solution that meets their exact needs. It's one way you can reduce the uncertainty of a big change. Contact us to learn more.
Customer story: Swarovski boosts global sales and marketing with Microsoft Dynamics 365
Coordinating teams and tools can be difficult, especially for global brands. That's why Swarovski is letting go of its multiple sales tools in favor of a single, cohesive, connected system. Check out this video to learn more about Swarovski's journey to a more integrated sales force with Dynamics 365.
Customer story: Lay Bare
The team at specialized hair company Lay Bare believes every company needs to be a tech company to deliver reliable, excellent service across the whole customer experience. In this video, discover what Lay Bare gained when it transformed IT with Microsoft Azure to improve branch efficiencies, empower its workforce and implement time-saving services for customers and employees across multiple franchises.
Customer story: Seattle Children's Hospital explores new avenues of research with Microsoft Genomics
AI is doing more for businesses than increasing the bottom line. It's bringing exciting new opportunities for change and discovery, especially in the medical field. Seattle Children's Hospital, in partnership with Microsoft Genomics, uses AI to process vast amounts of data in the search for a SIDS cure. But AI isn't just for world class hospitals. Your business can use AI to process more data than ever before. Contact us today to learn how we can empower your firm to transform with AI.
Customer story: Rolls Royce
Rolls Royce uses an Azure IoT suite to identify performance and operational efficiencies. With thousands of sensors in a single engine, it's imperative to have the tools to read and understand them. While the insight derived from Azure might be easy to understand, it's the way your company handles information management that makes the difference. At Content MX, we know this can be a challenge. As experts in the field, we've helped businesses like yours. Contact us today to find out more.
Customer story: Adobe Open Source on Azure
Developing great software is what Adobe does. To achieve that goal, they run on multiple open-source applications making it very challenging to adapt to. With a modern digital infrastructure from Microsoft Azure, Adobe has the tools they need to deliver their software to customers. Our core mission is to help you get the modern infrastructure you need. At Content MX, we will leverage our industry expertise to ensure you can accomplish your goals. Contact us today to learn more.
Customer Story: Aberdeenshire Council
Flexibility and mobility are important for any businesses operating in today's digital age - especially for Aberdeenshire Council who provide services to 260,000 residents of the region surrounding the city. The council uses Microsoft 365 to give its employees a more flexible, modern working experience.
Content MX wants to help you modernize your workplace. Contact us today for more information on how we can help.
Monday, December 2, 2019
Customer story: See how Microsoft Dynamics 365 enabled NQ Cranes to bridge the gap between departments
NQ Cranes has been growing steadily as a family business for over 40 years but saw room for improvement.
Microsoft Dynamics 365 Business Central helps NQ Cranes push the boundaries of technology by bringing visibility to administration, technicians, and management. As a result, this thriving manufacturer became increasingly mobile and efficient.
Tuesday, November 26, 2019
Deploying Windows 10 at Microsoft as an in-place upgrade
If you haven't upgraded to the latest version of Windows, you could be losing out on productivity. Your employees need the latest tools, and we can help. At Content MX, we have a team of dedicated professionals who specialize in helping businesses just like yours grow and adopt new solutions, platforms, and IT. Contact us to find out how we can bring your team and their assets up to date with the latest tech and solutions on the market.
View: Deploying Windows 10 at Microsoft as an in-place upgrade
Cloud lessons learned: Four companies that migrated Windows Server
As the motion picture industry shifts to compute-intensive high definition, a top digital studio, Jellyfish, found that their rendering times in on-premises servers were driving costs up and productivity down. To combat the issue, Jellyfish turned to Azure for its open source capabilities, cost savings, and superior support. Contact us today to learn more about migrating your on-premises computing needs to the cloud and begin your path to increasing productivity and cutting costs.
View: Cloud lessons learned: Four companies that migrated Windows Server
Top ways marketing can help sales succeed
How well do your sellers and marketers work together? Do your customers know they're working on the same team?
Buyers don't distinguish between marketing and sales. They expect a consistent experience when they're working with a company--whoever they're working with. It's important to keep this in mind as you're thinking through internal processes and systems.
With Dynamics 365, your marketing and sales teams share common data, a complete view of customers, and Office 365 collaboration tools. With integrated solutions in place, you can deliver a seamless customer experience. Check out this e-book, then contact us to learn how your sales and marketing teams can work better together.
Microsoft 365 Office Flyer
In the digital age, your business must offer customers increased security and privacy without breaking the bank. Security across all your devices is key to ensuring you're protected. Safeguard cyberthreats proactively with enhanced and constantly updated tools and anomaly detection policies. At Content MX, we know this can be a challenge, that's why we're here to help. Contact us today to create a robust and secure IT system that your customers expect and that you'll be glad you have.
Intelligent economies: AI's transformation of industries and society
AI has already begun to transform businesses. It's only a matter of time before it touches nearly all aspects of society. This offers both exciting possibilities and inherent complications. This survey takes a step back to look at where we are, where we could go, and the impact AI will have on the world stage. Want to see where your industry is headed and the direct impact to your business? Contact us today to find out how we can help you plan for the AI transformation.
View: Intelligent economies: AI's transformation of industries and society
Customer story: City of Westminster College
Discover how City of Westminster College used Office 365, Microsoft Teams and OneNote to bring together tools for communication, collaboration and presentations for students, teachers and staff.
Customer Story: NewDay
Fuelled by ambitious growth plans, UK consumer credit giant NewDay migrated its infrastructure to Microsoft Azure in order to reap the benefits of improved customer experience, rapid innovation and speed to market. Your partners at Content MX and Microsoft can help you overcome any obstacle. With years of industry experience, you can be rest assured knowing your custom IT solution will be up and running in no time. Contact us today to find out more on how we can help.
Customer story: TD Bank
6% of employees at TD self-identify as disabled. TD works hard to create a supportive environment where employees can bring their whole selves to work. By providing the right tools, they enable employees to self-accommodate and make their computing experience much more comfortable. How are you helping your employees to increase productivity in the workplace? Contact Content MX to learn how we can help you integrate the tools you need to enable your workers to reach their full potential.
Customer story: TD Bank
6% of employees at TD self-identify as disabled. TD works hard to create a supportive environment where employees can bring their whole selves to work. By providing the right tools, they enable employees to self-accommodate and make their computing experience much more comfortable. How are you helping your employees to increase productivity in the workplace? Contact Content MX to learn how we can help you integrate the tools you need to enable your workers to reach their full potential.
Monday, November 25, 2019
Increase business productivity with Windows Server and Azure
IDC calculates the need for data storage capacity across all media types over the next four years will exceed the entire amount of data shipped over the past 20 years. With an exponential increase in data storage capacity required by many businesses, companies are looking for cost-saving options. With platforms like Azure, your business can save during every stage of cloud migration.
Contact us today to learn how we can help.
View: Increase business productivity with Windows Server and Azure
Boost productivity and increase revenue
Today's businesses are overloading sellers with multiple sales tools that complicate an already involved sales process. Despite significant investments of time and money in implementing these processes, they don't actually help sellers do their jobs better. Check out this infographic to learn how Dynamics 365 can alleviate these pains and increase productivity with a single, intuitive system. Contact us today to find out how we can help you adopt the right sales tools for your business needs.
AI is on the rise
AI's impact is growing. Soon it will reach beyond individual company success stories to touch entire industries and eventually society at large. In particular, executives are recognizing the impact AI will have on knowledge workers. Check out more insights from over 350 surveyed U.S. executives in this infographic. Want to learn how AI will influence your industry? Contact us today to learn how we can help you plan for the coming changes and adopt the right AI solution for your needs.
Customer Story: London Business School
London Business School is world-renowned as an elite higher education institution, built on pillars of academic excellence, dynamic culture, and deep relations with partners. Their rich partner ecosystem comprises alumni, leaders from top organizations worldwide, and fellow business schools. To better engage with their partners and provide a superior experience, London Business School uses Microsoft Azure Active Directory (AD). This service enables the school to integrate partners into their network using their own identities, securely and with minimal management or overhead. Azure AD B2B collaboration currently impacts 45,000 London Business School users, which is projected to grow to at least 100,000 in the next ten years.
Wednesday, November 20, 2019
Future — London — EM
How Do We Design Workplaces For Maximum Productivity
In the digital age, we need to start focusing on employees as the drivers of growth by helping them be more productive. Design a workplace strategy that supports and enables efficient, happier, and healthier employees with a mobile, modern desktop. At Content MX, we can help. With years of experience helping businesses handle the tech they need, we can help you ensure your employees are at their peak performance with new solutions. Contact us to find out how we can help.
Data Migration Process: How Agencies Can Successfully Move Data to Modern Systems
In a recent Accenture survey of IT executives, 58 percent of those surveyed experienced 2 to 3 major IT outages over the past decade. Cloud migration can help prevent outages, increase security protections, and cut costs. When it comes to database migration, some IT pros fear data loss. That's why it's important to migrate to a platform that can handle your data storage needs--like Azure. Contact us today to learn how we can help you prevent outages with a tailored cloud migration plan.
4 Reasons Why Companies are Choosing CRM Over Traditional Marketing tools
Within this digital marketing environment, relationship marketing is the name of the game and customer relationship management (CRM) is the method. With its ability to break down silos and offer insights across multiple functions, CRM is helping companies provide a cohesive and well-coordinated experience to customers. Check out this article to learn more about the benefits of CRM.
A Closer Look At Hybrid-Cloud And Multi-Cloud Approaches
Risk is for losers. Literally. If you're not actively de-risking your IT infrastructure, you're asking for a ransomware attack where you could lose some or all of your hard-earned data. While cloud platforms like Azure can give you the data recovery tools you need, adopting a cloud solution can get tricky. At Content MX, we're pros at helping businesses transfer some or all of their data to the cloud. Contact us to find out more on how we can help you plan your journey to the cloud today.
Customer Experience in Financial Services and the Influence of Technology
The future of technology is uncertain, but there's one thing we do know: customer experience is going to play a larger role in the success of businesses from here on out. Servicing customers with an omnichannel experience is the key to a great customer experience. Content MX can help. We're experts in helping businesses adopt the right tech and provide exceptional customer experiences. Contact us for more information.
How Small Businesses Can Increase Their Digital Capabilities
As an SMB, improving your digital capabilities can be an affordable way to cut costs and reach customers. Few solutions can compete with the simplicity, performance, and cost savings of Microsoft solutions. Modernizing your data platform can be challenging. That's why Content MX is here to help. With the right tools and expert know-how, we can help your business integrate and implement these solutions today. Contact us to find out how.
Tuesday, November 19, 2019
4 ways AI helps business protect the environment
Protecting the environment is in everyone's best interest. The preservation of our natural resources means that the generations that follow us will continue to have the tools they need to survive and thrive. This article examines how new innovations in AI are giving businesses the information they need to make sustainable decisions that will ensure this future becomes a reality.
Interested in using AI to reduce your own environmental impact? We at Content MX, are ready to help you get started.
Customer Story: Dell
For Dell, having a mobile workforce was essential. That meant they needed a cloud solution that would allow them to gain access from anywhere and collaborate with ease. With the right solution, Dell is positioned for the future evolution of their industry. Is your company ready to take on the future? At Content MX, we can help you integrate the modern desktop solutions you need to ensure a great digital experience for your employees. Contact us today to learn more.
Customer story: Australian National University pioneers the next generation of genomics research by moving to the cloud
Australian National University is consistently ranked as one of the top 20 genomic research institutions. As pioneers of genomic research, they are growing the number of samples they use. As a result, their data and storage needs are growing, too. That's why cloud platforms like Azure are important for their research. With faster analysis and on-demand scaling, researchers can focus more on their projects and less on IT. Contact us today to learn more on how we can help you save time and scale.
Workplace Agility: The True Secret To Improving Productivity And Efficiency
How do you maintain easy collaboration, save costs, pull talent from everywhere, and provide employees with the flexibility to work where and when they want? Some employers are adopting SaaS platforms and the cloud to facilitate remote work safely and simply. Tools like Microsoft 365 and Skype are invaluable assets to a modern agile workplace. But adoption requires planning to execute. With experts from Content MX at your side, you'll be ready for the modern workplace, and so will your employees.
Customer story: Mashreq Bank increases growth and market share through digital transformation
How does the oldest bank in the UAE stay relevant? According to Mashreq Bank, the secret is in their people and their culture of innovation. Modern tools like Dynamics 365 capture important customer data so sales reps can spend more time focused on their clients. Check out this video to learn more about how they are using technology to support their sales team.
Customer story: Thomson Reuters with Azure SQL Services
The developers at Thomson Reuters needed to create a scalable cloud infrastructure capable of keeping their e-billing system safe. With tools like Azure SQL and Machine Learning, they automated and secured their e-billing system. While companies like Thomson Reuters have a lot of IT resources, we know you might not. At Content MX, we specialize in helping businesses just like yours to integrate solutions, protect, and scale your IT infrastructure.
Customer story: SilviaTerra maps the future of forests with Microsoft AI
Through Microsoft's AI for Good initiative, SilviaTerra has created the first high-resolution inventory of all US forests. What's next on their list? Democratizing that information to help all communities sustainably manage their precious natural resources. Check out their story in this video.
At Content MX, we look forward to hearing more stories like this one as AI continues to open new doors for beneficial innovation. What doors might AI open for your business?
Customer story: Moneris and Dynamics 365
How do you manage customer interaction? Chances are, there's room for improvement, and you can do a better job. Moneris, a debt and payment processing firm, saw the potential of upgrading their customer relationship solution. That's why they chose Dynamics 365. They required a business management solution that could help them give their customers personalized service. You can do the same. Adopting new tech can be a challenge, that's why at Content MX, we're here to help. Contact us today to find out more.
Customer story: Abu Dhabi Global Market (ADGM)
With the desire to modernize their court system, Abu Dhabi Global Market Courts (ADGM) implemented tech tools to achieve the only free platform for civil and commercial courts in the world. While your goals for modernizing your data platform might not be as lofty, your business can certainly leverage the same tools. It's time for you to create a digital data platform that will enable your business to scale securely. Content MX wants to help. Contact us to find out how we can help you adopt Microsoft solutions.
Customer Story: Puma and Office 365
Puma, the international sports brand, is modernizing its workplace with a suite of tools that their employees are already familiar with--Microsoft 365. While it seems like a no brainer, the process to change your entire IT infrastructure can be complicated. That's why Content MX is here to help. We have the resources, experience, and knowledge needed to help you with your cloud integration. Contact us to find out how.
Wednesday, November 13, 2019
Increasing employee productivity with Microsoft Search in Bing and PowerApps
Technology exists to make our lives easier, safer, and more productive. So, why are you still using an outdated IT infrastructure? Empower your employees to accomplish more by digitally transforming how they work. At Content MX, our goal is to help you put solutions in place that can help your team accomplish more. Contact us today to find out how we can help you deliver the user experience and productivity gains your employees need to succeed.
View: Increasing employee productivity with Microsoft Search in Bing and PowerApps
Microsoft increases productivity and protects assets with OneDrive for Business
Losing data because a device goes down is not an option. Cloud solutions like OneDrive for business can help you keep your data backed up and protected. With features like SSL encryption and the ability to set expiration dates on certain permissions, your data will be taken care of. Integrating new cloud solutions is tough for any business. That's why we're here to take care of you. Contact Content MX today to find out more on how we can help.
View: Microsoft increases productivity and protects assets with OneDrive for Business
THE MICROSOFT DIGITAL TRANSFORMATION SERIES Part 2: Engaging Customers
Customer engagement in the digital age provides amazing new opportunities to develop customer loyalty. Show your customers what they mean to your organization by constantly driving the differentiation, specialization, and expertise of your business and make sure your customer's needs are met. Ensure your customer's success and realize the rewards. Contact Content MX to find out how we can help you integrate a digital solution for engaging with your customers today.
View: THE MICROSOFT DIGITAL TRANSFORMATION SERIES Part 2: Engaging Customers
Microsoft SQL Server 2019
With SQL Server 2008 coming to the end of its life cycle this summer, it's time to modernize your data platform to Microsoft SQL Server 2019. Power your organization by providing a data hub that you can use to access data sources from across your entire data estate through a consistent interface. If you want a hand in making the transition, you know we are always here to help. Contact us for more information on the benefits and specifics on how to upgrade to SQL Server 2019 today.
Tuesday, November 12, 2019
Cloud migration essentials: A guide to migrating servers and virtual machines
Migrating servers and virtual machines has never been easier. With the right tools and processes, your migration project can be fast and friction free. You can reduce costs immediately and have more resources to drive cloud modernization. With the right tools and people, you can have the modern IT infrastructure you want and need.
At Content MX, we have an experienced team and the best tools to help you migrate quickly and effectively. Contact us today to learn more.
View: Cloud migration essentials: A guide to migrating servers and virtual machines
Empowering the modern seller: A new definition of engagement
Companies are over two times more likely to reach quota when sales teams emphasize engagement. This is easier said than done when the definition of effective engagement differs between buyers and sellers. This e-book explores the disconnect between assumed and actual buyer preferences for engagement and how Dynamics 365 for Sales can help sellers realign their strategies with buyer needs.
View: Empowering the modern seller: A new definition of engagement
Human AI is here
AI is certainly exciting. But is it worth the investment required? To find out, Forbes surveyed 305 executives across multiple countries and industries. The results for companies embracing AI compared to those lagging behind present a clear picture of the importance of AI in growing companies. At Content MX, we believe AI is the clear choice for companies ready to take the next step in their development. Check out the findings of this survey and learn how you can grow your company using AI.
How cloud-based PBX and PSTN save Microsoft more than $120,000 per day with Skype for Business
Communication is key for any modern agile business. As a large company, innovation is more cumbersome and saving money can be tough. Yet, by changing the way they pass information and enable employees to have more flexibility to communicate from wherever they are in the world, Microsoft saves more than $120,000 a day. With the Skype platform, their employees can leverage the benefits of a modern digital workplace. Your business can do the same. Contact us to find out how we can help.
View: How cloud-based PBX and PSTN save Microsoft more than $120,000 per day with Skype for Business
Microsoft 365 Powered Device Pilot Datasheet
If your IT solutions are outdated, it's time you start thinking about how you're going to modernize the way you do business. With a modern desktop, employees have the tools to do more and stay secure. With security built in, Windows 10 protects, detects, and responds to the most advanced malware and cyber threats. At Content MX, we know how to help you plan and adopt a solution that you can use to give your employees the security and productivity they need to succeed. Contact us today for more.
Belgrade Nikola Tesla Airport
With your data backed up in the cloud, you don't have to worry about owning physical servers that are costly to maintain. For instance, Azure disaster recovery helped save Belgrade Nikola Tesla Airport 69% by reducing their reliance of on-premises IT infrastructure. At Content MX, we know how to help you integrate cloud solutions, no matter what state your IT infrastructure is in. Start saving today; contact us to find out how.
Containers 101
Containers allow you to run multiple applications on the same operating system kernel, unlock ultimate productivity, and provide a standardized environment for development, QA, and production teams. At Content MX, we want you to have the freedom and productive environment your developers need to achieve more. Contact us today to learn how we can modernize your workplace IT infrastructure with tools like Azure.
Dynamics 365 for Customer Service - Create lifetime customers
Delivering a personalized customer experience is important for any business. Customers want to know they'll be taken care of, and it's up to every business to communicate that message. With a solution like Dynamics 365, you can empower your agents with artificial intelligence‒derived recommendations to ensure they can act fast, save time on every customer interaction, and resolve customer issues. Contact us to find out how we can help you integrate this solution today.
View: Dynamics 365 for Customer Service - Create lifetime customers
3 reasons to modernize your data estate
Still using an out-of-date data platform? There are major benefits awaiting organizations that modernize their data estate, including enhanced security and compliance, significant cost savings, and the ability to empower employees with business insights and advanced analytics capabilities. That all sounds great, but how does a business go about that modernization? We want to help you figure it out. Contact us to learn more.
Why Cloud Customer Flyer
If you're still using an old, outdated email platform, you could be losing a considerable amount of time every week and opening your email content to malicious actors. With the capabilities of modern email platforms, you can access email on the go with flexible usage options and sync your email, calendar, and contacts wherever you go. It's one way in which you can build a modern agile workplace for your employees. Curious on how to adopt a new email platform? Contact us to find out more information and learn how we can help.
Monday, November 11, 2019
Close more deals with connected sales and marketing
Are your customer relationships limited by siloed customer data and disparate marketing and sales tools? Check out this infographic to learn more about how Dynamics 365 can combine sales and marketing to break down information barriers and give both functions a complete view of the customer.
How AI-powered organizations are getting ahead
77% of companies believe automation will result in better jobs. Already, we're seeing how AI can automate routine tasks, helping employees focus on the most fulfilling aspects of their jobs. Check out this infographic to learn more about how AI is changing the way we work.
Ready to see these trends reflected in your own business? At Content MX, we're excited to help you get started.
Wednesday, November 6, 2019
13 Tech Experts Predict The Industry's Biggest Challenges In 2019
How is your business preparing for change? This year is set to be the biggest year in tech ever, but some businesses are still struggling to incorporate the cloud that will make the most promising innovations possible. If you still need to modernize your IT, we can help. At Content MX, we have industry experience helping businesses just like yours to modernize your desktop and IT.
Why a 'Personal' Customer Experience Is Critical to Your Business' Success
This article highlights a few key reasons why businesses should embrace personalization as a powerful tool to stay competitive with customers and to differentiate themselves from competition. 70% of consumers say a company's understanding of their individual needs influences their loyalty. Consumers expect personalized experiences, and they build trust with those that are transparent about the data they collect.
How Modern Infrastructure And Machine Intelligence Will Disrupt The Industry
This article points to the emergence of containers, microservices, and cloud-native architecture as trends in the next generation of modern IT infrastructure. It also explores machine intelligence, the convergence of cognitive computing and IoT, as a second disruptive trend that platform companies, ISVs, global SIs, and emerging startups must keep top of mind to stay relevant in an ever-changing industry.
The millennial arrival and the evolution of the modern workplace
The modern workplace is characterized by cloud-based collaboration tools, untethered workspaces, and more and more, by millennials. In fact, millennials will make up 75% of the workforce by 2030. This article explores how businesses continue to evolve in step with a workforce that prioritizes work-life integration and expects access, flexibility, and technology that will not only contribute to personal growth but enable them to change the world.
Tuesday, November 5, 2019
Why a modern IT infrastructure is the cornerstone of data-driven enterprises
A solid IT platform is paramount for data-driven businesses. IT infrastructure, the foundation upon which datasets run, is key to the most basic and even the most sophisticated analytics capabilities. In this article, you'll read how updating networks, analytics tools, and data management resources, can prepare enterprises for the future of IT.
At Content MX, your future is important to us. That's why we want to help you adopt the best solutions on the market. Contact us today to learn more.
Three ways content marketing boosts the value of your leads
Are you ready to increase your sales by 50%? Studies show that it's all about the marketing content you use. When making their purchasing decisions, consumers connect with and remember companies that appear personable and knowledgeable. Check out this article to learn how a small tweak in your marketing strategy can change everything.
Nine Essentials For Enabling An AI-Ready Culture And Business
New research from Forbes Insights shows that executives agree artificial intelligence (AI) is revolutionizing society, industries and their own companies. But even amid such widespread recognition of AI's potential, not all businesses are advancing as rapidly as others. In fact, of the 387 companies surveyed, only 19--just 5%--describe their existing AI [...]
Customer story: Miral
An Abu Dhabi leisure company, Miral, recently embarked on a digital transformation journey to make Yas Island a top travel destination. With Microsoft Cloud technology, the company is using data insights to understand customer behavior and to create seamless and personalized customer experiences.
Customer story: Xiaoyi Technology
When global camera company Xiaoyi Technology (YI) set out to modernize its IT infrastructure in the cloud, it chose Microsoft 365. Since adopting Microsoft 365, the company has been able to boost productivity, maximize productivity and enhance customer experience by automating time intensive processes. This video shows highlights of the YI's inspiring story.
Customer story: Anheuser-Busch InBev (AB InBev)
AB InBev, the brewer and marketing force behind one-third of the world's beer products, is on a digital transformation journey to move 80% of its workloads to the cloud by 2020. With Microsoft Azure, the company has built a global analytics platform, broken down data silos, and reduced IT costs, while increasing insights and agility.
Customer story: Chevron's Azure migration journey
Chevron does business in over 30 countries around the world. With a distributed workforce and data coming from all over, they needed a solution to simplify, modernize, and secure their aging IT infrastructure. Chevron used Azure to convert legacy infrastructure to off-premises and automated their disaster recovery efforts. Watch this video to see how they also dropped infrastructure costs and improved security.
Customer story: Special Olympics
The Special Olympics, a global nonprofit that celebrates differences and promotes acceptance, inclusion, and healthy competition, is using technology to achieve more. The organization uses the Microsoft Cloud to track and access data for nearly 5 million athletes in 170 countries. Cloud technology has freed up innumerable hours that have been reinvested to empower athletes and change the world.
Mapping Data Protection Strategies For The New Year
Even when Lewis and Clark set out to find the Northwest Passage, they had to keep business continuity and disaster recovery top of mind. Like those explorers, business owners and IT teams must put plans in place to mitigate unforeseen dangers and risks, while protecting data.
Customer story: Zespri
Zespri International markets and sells kiwifruit to retailers around the world. After business was disrupted by an earthquake and plant virus, the New Zealand grower moved business-critical SAP workloads to Microsoft Azure, reducing IT costs, promoting scalability, ensuring business continuity, and enabling the company to focus on what they do best--growing and selling kiwifruit.
Monday, November 4, 2019
Customer story: Park Place technologies builds personal relationships to drive global sales
Park Place Technologies is using Dynamics 365 to build and maintain strong relationships in the present and handle the data and changes necessary to move confidently into the future. Check out their story in this video.
Customer story: The Metropolitan Museum of Art and MIT collaborate with Microsoft to showcase the potential of AI
In February 2017, the Metropolitan Museum of Art decided to release the images and data of their public domain artwork. Their mission? To give everyone in the world the opportunity to experience and interact with their collection, not just those who could physically visit the museum. Throughout this process, technology has offered new ways to interact with and appreciate the history and culture of these items. Check out this video to learn more about The Met's AI journey.
Wednesday, October 30, 2019
Exploring Windows 10
Windows 10 is designed to add functionality on a familiar platform that will boost employee productivity and ensure a great user experience. It's one way your employees can get more from their modern devices. Combined with the flexibility of a modern workplace, you can increase your business productivity.
At Content MX, we can help you adopt and implement Windows 10 and get the most from the new solutions that are available within it. Get the most from your new devices. Contact us today to learn how.
Migration to Microsoft Azure: A technical overview
As part of its digital transformation, Canada's Capstone Mining needed a hybrid environment. It started shifting workloads to Azure for better scalability and resilience. But they didn't do it alone; they had help along the way.
At Content MX, we are industry experts ready to help you transform the way your company does business. If you're in the market for a cloud solution to upgrade your IT infrastructure, contact us today to learn how we can help.
Managing the enterprise cloud with Operations Management Suite
With cloud-based monitoring, Microsoft can keep watch over their entire IT operations environment, from the cloud to the datacenter, using the Operations Management Suite (OMS). With OMS, Microsoft doesn't need to add on-premises infrastructure. They can automate tasks and analyze logs and reporting across multiple platforms--including Azure and Windows Server. Your business can do the same. Contact Content MX to find out more information.
View: Managing the enterprise cloud with Operations Management Suite
Listening to customer feedback with Azure Machine Learning
Examining years of customer data isn't easy, that's why Microsoft uses Machine Learning to help with the process. They set out to gain a better understanding of their business through data and create benefits for their organization. It's just one way that Microsoft uses technology to help their employees achieve more. You can enable your employees in the same way. Contact us to learn more.
View: Listening to customer feedback with Azure Machine Learning
THE MICROSOFT DIGITAL TRANSFORMATION SERIES Part 1: Digital Transformation Opportunity
The digital transformation has already begun. By 2020, 60% of all enterprises will have fully articulated an organization wide digital platform strategy. Where will your business be by 2020? Don't fall behind. Bring your enterprise up to speed with Microsoft Azure. Contact us to learn more on how we can help you adopt this transformative solution for your business.
View: THE MICROSOFT DIGITAL TRANSFORMATION SERIES Part 1: Digital Transformation Opportunity
Tuesday, October 29, 2019
Digital transformation in sales: Evolving the art of customer engagement
No matter where you are along your own digital transformation journey, technology can help your business stay more in tune with your customers and engage with them on a more personal level. At Content MX, we are ready to help you discover which technology is best suited to taking your customer engagement to the next level.
View: Digital transformation in sales: Evolving the art of customer engagement
The future computed: Artificial Intelligence and its role in society
AI technology will likely transform nearly every aspect of our lives over the next few decades. To ensure this change is positive, it's important to start having conversations now about how to keep the application of AI inclusive, secure, and positive. This e-book takes an in-depth look at where we are and where we are going with AI, hopefully sparking that conversation today.
View: The future computed: Artificial Intelligence and its role in society
How Microsoft planned and deployed Skype for Business to the Office 365 Enterprise E5 cloud
The cloud offers you the opportunity to save on IT infrastructure costs, improve employee and customer satisfaction, and accelerate time-to-market for many products, and that's not all. But simply discussing a move to the cloud won't get you those benefits or any others, that's why you need to act and begin the journey. And Content MX is here to help. Contact us today to find out how we can assist you on your journey to the cloud.
View: How Microsoft planned and deployed Skype for Business to the Office 365 Enterprise E5 cloud
Why your business should shift to a modern desktop with Microsoft 365 on a new device
Good employees do good work wherever they are. In fact, employee productivity increases on average by 22% when workers have the capability to work in a flexible modern workplace. Having that kind of flexibility even reduces employee turnover by 50%.
If you're unsure about how to make the transition, we're here to help. At Content MX, we're industry experts and can help you formulate and execute a plan to modernize your workplace and devices. Contact us today for more.
View: Why your business should shift to a modern desktop with Microsoft 365 on a new device
Top 5 benefits of moving to the cloud now
Migrating your IT infrastructure to the cloud has a ton of benefits. Whether you're looking to improve security and become GDPR compliant, cut your total cost of ownership by 10.25%, or promote teamwork and innovation by integrating AI capabilities, the cloud provides a solution to your IT problems.
What is Microsoft Azure?
Azure is a flexible, open, and secure platform. It grants you access to a broad collection of tools you can integrate into your IT environment. With 70+ compliance offerings, and 95% of Fortune 500 companies on board, you can be sure that the services Azure provides are secure and offer the largest portfolio in the industry. Contact Content MX to find out more on how we can help you integrate Azure solutions into your business.
Turn relationships into revenue
Today, the selling process is shifting, and relationships are king. Customers want to do business with companies that understand their needs and care about their success. That perception and trust are all built on relationships. Check out this infographic to learn more about fostering meaningful and profitable relationships with your customers.
Business central capabilities
Microsoft Dynamics 365 Business Central acts as an all-in-one business management solution. It allows you to connect business financials, sales, service, and operations, streamlining business processes. With a secure platform to automate supply chains and optimize inventory levels, your business will be set up for success. If you want to sell smarter and improve customer service, contact us today to find out how we can help you integrate Microsoft Dynamics 365 Business Central today.
SQL Server runs best on Azure Virtual Machines
Developing capabilities in the cloud is becoming increasingly more common. With the many databases available to consumers, SQL Server is the most used database in the world. SQL Server helps organizations reduce capital expenditures and configuration, as well as enable elastic scale and rapid deployment alleviating--and in some cases negating--many of today's IT challenges.
5 Reasons your organization should move to the cloud
With the proliferation of cloud technology, it's now easier than ever to migrate to a cloud services platform. With Microsoft cloud services, you can increase security, flexibility, communication, and business intelligence, and gain a host of tools you'll need to create a modern digital workplace. Contact Content MX today to find out how we can help you with the transition.
Monday, October 28, 2019
What is AI?
AI has the potential to shorten--or even eliminate--the gap between data generation and decision making. In fact, 69% of companies improved performance with AI beyond what existing analytic techniques were able to deliver. Companies have begun to see the value AI can bring to their customer interactions. Check out this infographic to learn more about how and why companies are turning to AI to reimagine business and customer management.
Wednesday, October 23, 2019
Why SMEs Should Embrace The Flexi-Time Movement
There's no question, greater flexibility makes happier employees and promotes productivity. Allowing employees to work when they are most efficient means maximizing their efforts while boosting morale. But getting the modern desktop solutions your employees need to work productively requires a transition.
At Content MX, we have years of experience helping businesses transition to a modern desktop solution that meets their exact needs. It's one way you can reduce the uncertainty of a big change. Contact us to learn more.
Three steps to a new paradigm for disaster recovery and backup
Ransomware is putting entire systems at risk. You can't afford to let that happen to your business. Prevent attacks by taking a proactive approach. With Azure Backup, protect your on-premises virtual machines, physical servers, and files to Azure. With your data in Azure, you have the flexibility to restore your data to a specific period in time to keep your business moving.
3 ways to protect yourself from a ransomware disaster
IT security and data protection are your only ways to combat ransomware. In today's digital age, your data is the lifeblood of your organization. Don't fall victim to ransomware attacks that could threaten your business and customers. With Azure, identify new threats and respond quickly with services that are informed by real-time global cybersecurity intelligence delivered at cloud scale.
Customer story: Maersk
You can't do everything on your own. Having a team of professionals with in-depth experience can revolutionize your business. Since integrating with Microsoft Services, Maersk, a logistics company and global container shipping leader, has dramatically reduced their time to market and improved their performance and reduced their operational risk.
Tuesday, October 22, 2019
Cloud Migration Concerns Persist for Provider Organizations
This article explores the caution and hesitation in the healthcare industry to shift data and infrastructure off-premises. In a recent survey of hospital CIOs, close to 40% don't see a clear business value in migrating. Yet overhead accounts for 50% of hospital costs--costs that could be reduced through cloud migration.
Chances are you could also benefit from lower overhead costs. At Content MX, we have trained professionals with years of experience helping businesses just like yours. Contact us today to learn more.
Integrate your business applications to achieve maximum impact with these 4 benefits
The effectiveness of business applications is less about strength in numbers and more about strength in togetherness. This article explores how app integration and greater communication can help businesses reach their full potential in everything from customer interactions to agility in the marketplace.
The chief data officer's guide to an AI strategy
AI technology is still a budding industry. Every day, we hear a variety of fantastic application success stories. But with so many applications, and this sense of limitless untapped potential, many businesses are not yet sure what AI means for them. This article will help decision makers, such as Chief Data Officers, with their evaluation of how best to capitalize on the capabilities of AI to benefit their businesses.
Customer Story: Taylor Wessing
With the world and nature of customer interactions changing rapidly, international law firm Taylor Wessing needs an IT solution that can keep up. With Azure cloud services, Taylor Wessing has the flexibility and speed they need to service customers. With advanced security benefits they can be sure their customer data will be secure.
Customer story: Qantas Airways
What used to take the Qantas team months or weeks to resolve now takes a matter of days or hours. The cloud provides workers the flexibility to use mobile devices, speeding up the response times of management.
Any firm can benefit from the flexibility of a modern desktop just like Qantas. But it's not always easy. At Content MX, we specialize in helping businesses just like yours to modernize their IT infrastructure to achieve the productivity that cloud tech can provide. Contact us to learn more.
Transforming The Customer Experience: Personalization
In a world of instant gratification, customers expect more from the businesses they patron. That's why you need a CRM solution that's more than just a CRM platform. You need an all-in-one business management solution to streamline and connect business processes with customer experience. It's the way of the future for a demanding generation of customers. Deliver the level of service and experience they deserve with Microsoft Dynamics 365.
Customer story: Medical Teams International (MTI) transforms health care for more than 1 million refugees in Uganda
Medical Teams International, a nonprofit provider of health care and humanitarian aid, partnered with Microsoft to transform medical care for more than 1 million South Sudanese refugees and Ugandan citizens. To streamline the process, they used apps and infrastructure in the cloud. MTI can now access data anywhere and get real-time analysis to help identify life-saving trends.
At Content MX, we can work with you to get the right infrastructure in place to help your business succeed. Contact us today to learn more.
Modern Digital Workplace: 5 Current Trends Making Waves In The Office
Modernizing your workplace needs to happen, but how do you go about doing it? When it comes to having a modern workplace, nothing says you're on the ball like integrating Microsoft cloud services. With Azure solutions, you can manage data with ease, and with Office 365, you can share and send documents while not having to worry about version control. It's the ease of use, familiarity, and trust you need in a cloud solution. Contact us today to learn more about Microsoft cloud services.
Customer Story: 24 Hour Fitness
With Microsoft Dynamics 365 and Adobe Marketing Cloud, 24 Hour Fitness helps engage with customers to give them the tools they need to stay focused on their fitness goals. With an in-depth customer data profile, they can tailor a customer's journey to ensure they receive the guidance and encouragement that keeps them coming back for more.
Customer story: Hershey
Hershey has a lot of data that they need to share across their enterprise. Keeping their workforce mobile while being able to access that data can be tough, that's why they moved to the Microsoft cloud. With Microsoft, you can migrate to simple, distributed, cross-platform file storage without changing code. It's the first step in modernizing your IT infrastructure and business.
Monday, October 21, 2019
Customer story: TGI Fridays migrates key business processes to Microsoft Dynamics 365
For TGI Fridays to accomplish their ambitious expansion plan, they needed a platform that could provide efficiencies and access to information that would allow for growth. Check out this video to learn how they're using Dynamics 365 to accomplish this at both the corporate and restaurant levels.
Customer story: With Microsoft AI, Comics go head to head at the Laugh Battle
At the National Comedy Center, the only way to crown one comedian the undisputed winner of the Laugh Battle is to use Microsoft's Face API technology to see who cracks up first--cracks up laughing, that is. Check out this video to learn more about a surprising application of AI technology you might not have considered before.
Thursday, October 17, 2019
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Wednesday, October 16, 2019
Protecting Azure resources with Recovery Services vault
Like many businesses, as their organization began rapidly migrating and deploying solutions to Azure, the demand for data protection in the cloud has also increased. That's why Microsoft developed Azure Recovery Services vault to help manage their backup and disaster recovery needs natively in the cloud. Contact Content MX to find out more on how we can help you use this same solution to meet your data recovery needs.
View: Protecting Azure resources with Recovery Services vault
Dynamics 365 automates complex transactions and business processes
Microsoft developed COSMIC (Customer Obsessed Solution Management and Incident Care) to help streamline the tasks required to complete a transaction. It provides a clear view of the case as it progresses and uses defined stages to show status from start to finish. It's one tool of many that your business can leverage with Microsoft Dynamics 365. Contact us for more.
View: Dynamics 365 automates complex transactions and business processes
Microsoft uses analytics and data science to enhance the user experience
People need solutions that are easy to use and provide a great customer experience. Microsoft has made this a core tenant of solution usability. With products like Azure Data Factory, Azure Data Lake, and SQL Server Analysis Services, Microsoft has created a data platform that allows them to collaborate and scale. Contact us to find out how we can help you integrate this same tech.
View: Microsoft uses analytics and data science to enhance the user experience
Tuesday, October 15, 2019
Customer story: TD Bank
6% of employees at TD self-identify as disabled. TD works hard to create a supportive environment where employees can bring their whole selves to work. By providing the right tools, they enable employees to self-accommodate and make their computing experience much more comfortable. How are you helping your employees to increase productivity in the workplace? Contact Content MX to learn how we can help you integrate the tools you need to enable your workers to reach their full potential.
Office 365 helps secure Microsoft from modern phishing campaigns
Cybersecurity is a critical issue at Microsoft, as it is for organizations everywhere. Microsoft processes more than 400 billion emails each month and stops over 10 million malicious emails every minute to keep their users safe and secure on the cloud. Your business can leverage the same solution to provide a secure and agile workplace for your employees. Contact us for more information.
View: Office 365 helps secure Microsoft from modern phishing campaigns
Customer story: How migrating to Azure is modernizing JB Hunt
With more than 2,100 applications, trucking company JB Hunt needed to simplify their data operations onto one platform. They didn't want to restructure all their applications, so they found a platform that could seamlessly integrate with their existing apps. Azure made moving their on-premises infrastructure to the cloud easy. It gave them the ability to lift and shift to a modern platform. With the right help, you can do the same. Contact Content MX to learn how we can help.
Backup and Disaster Recovery
You need to back up your data. But you shouldn't use just any service, you need a platform your team is already familiar with, a platform you can trust. You need Microsoft Azure. Azure offers an effective solution with enormous capacity for storage, built-in security, and cloud datacenters all over the world. At Content MX, we want to help you adopt the solution you need with Azure. Contact us for more information.
Customer story: Federation Internationale de Volleyball uses Dynamics 365 to digitally transform consumer marketing
When the Federation Internationale de Volleyball was looking to transform fans' interaction with the sport, they knew they needed to go beyond a simple social media or website overhaul. They decided to embrace a full platform shift with Dynamics 365 to transform and optimize user experience, both with their organization and the sport overall.
Customer Service Key Capabilities
Digital innovation has changed the landscape of every industry. With increased customer knowledge and commoditized products and services, businesses are focusing on customer experience to develop key differentiators from their competition. Microsoft Dynamics 365 enables consistent experiences across any combination of self- and assisted service engagements, so your customers can get a quality experience every time and Content MX can help. Contact us today.
Upgrade to avoid end of support for SQL Server 2008
Microsoft has a number of products that evolve over time. SQL Server 2008 is no exception. That's why it's time to upgrade. With SQL Server 2017, you don't just get an update--you get in-memory performance across workloads, mission-critical high availability, end-to-end mobile BI, and in-database advanced analytics with security features. At Content MX, we're here to help you get the right tools for the job. Contact us to find out more.
Day in the life Retail
Retail can be demanding, that's why you need a business-class email provider that can keep up. Microsoft business-class email allows you to keep track of all your moving parts and communicate quickly with employees, suppliers, and customers. Your time is valuable, let Content MX help you make the most of it. Contact us for information on how we can help you integrate Microsoft business-class email.
Monday, October 14, 2019
Customer story: Rochester Institute of Technology levels the playing field with AI for students who are deaf
The National Technical Institute for the Deaf, one of nine Rochester Institute of Technology colleges, is using AI technology such as Microsoft Translator, in combination with their extensive interpretive services, to provide a quality education to all students, even those with different learning needs. NTID is showing us that when technology is combined with determination and ingenuity, anything becomes possible.
Wednesday, October 9, 2019
Be A Prepper: The Keys To A Digital Disaster Recovery Plan For Business Leaders
This article, written by a small business owner, is relevant to business leaders of every type. It highlights the importance of a disaster recovery plan and underscores the value of diligence and consistency when implementing one.
How To Win With A Tech-Forward Customer Experience
This article explores the role of technology in curating customer experience. In an era when customers often view businesses, products, and services as commodities, customer experience is becoming a key differentiator.
You've Got Cloud. Now, What?
Cloud solutions are known for cutting costs and enabling innovation and agility, but not all cloud solutions are the same. This article discusses four of the fine print strategies you should consider when adopting a cloud solution.
Tuesday, October 8, 2019
What is Cloud Migration and Why is it Important
Why cloud? The digital revolution has empowered customers with more choices, requiring businesses to exchange outdated practices with modern solutions in a competitive landscape. In response, growth and adoption of cloud services are increasing across industries and businesses. This article explores six advantages of choosing the cloud.
Customer story: Nakilat
Qatari shipping and maritime company, Nakilat, aspires to be a global leader in energy transportation. To increase its efficiency, security, and competitive advantage, the company has transitioned its onshore offices and fleet of 67 vessels to a cloud-based, SaaS model. With Microsoft 365 and Microsoft Cloud App Security, Nakilat has securely improved employee communication and mobility. The company has also adopted Microsoft Azure to optimize operations and improve business continuity, reducing operating costs by 50%.
Customer story: Jumeirah Hotels
Jumeirah Hotels & Resorts--owners of some of the world's most luxurious hotels--has a reputation for delivering world-class hospitality. In their tradition of excellence, the company compiles data through its customer loyalty program to customize and deliver personalized messaging. This has resulted in nearly 50% customer engagement and a 10% increase of year-over-year revenue.
Customer story: Coats
Coats, the world's leading industrial thread manufacturer, chose the Microsoft cloud in its strategy to modernize its business and data platforms. With a 250-year heritage, a global footprint, and 19,000 employees worldwide, secure, reliable, and progressive systems are a must. The company deployed cloud-based collaboration technology, including Microsoft Office, and migrated most of its data payload and SAP estate to Microsoft Azure, reducing operating costs 25-30% and improving reporting performance by 600%.
Customer story: Toronto Zoo
Moving from pen and paper to a culture of cloud-based technology, the Toronto Zoo has revolutionized the way employees work. Using Office 365, they have improved internal processes and data sharing with partners around the world.
Monday, October 7, 2019
Workplace Agility: The True Secret To Improving Productivity And Efficiency
How do you maintain easy collaboration, save costs, pull talent from everywhere, and provide employees with the flexibility to work where and when they want? Some employers are adopting SaaS platforms and the cloud to facilitate remote work safely and simply. Tools like Microsoft 365 and Skype are invaluable assets to a modern agile workplace. But adoption requires planning to execute. With experts from Content MX at your side, you'll be ready for the modern workplace, and so will your employees.
Customer Story: Puma and Office 365
Puma, the international sports brand, is modernizing its workplace with a suite of tools that their employees are already familiar with--Microsoft 365. While it seems like a no brainer, the process to change your entire IT infrastructure can be complicated. That's why Content MX is here to help. We have the resources, experience, and knowledge needed to help you with your cloud integration. Contact us to find out how.
Wednesday, October 2, 2019
Using cloud technologies to improve disaster recovery
Disaster lurks around every corner. You need a solution that can deliver peace of mind with a comprehensive solution. By using Microsoft System Center Data Protection Manager and SQL Data Sync to improve application resilience and performance in the cloud, Microsoft IT helps ensure that business applications are always available, and data is protected in case of disaster.
Transforming sales: Microsoft removes obstacles and gives back time with Dynamics 365
Digital transformation has reached every business, including Microsoft. With the change, Microsoft has undergone a revamp of their sales culture. With tools like Dynamics 365, Azure cloud solutions, and Office productivity, they've created a curated sales experience that eliminates hours of administrative processes to empower sellers with innovative tools.
View: Transforming sales: Microsoft removes obstacles and gives back time with Dynamics 365
Empowering your organization to embrace a data culture with Power BI
Companies are generating an amazing amount of data, but do they know how to use it? Often, the answer is "not really." You need to leverage a solution that can help your employees understand what your data is telling them. With Microsoft Power BI, you have access to manipulate, learn from, and act on your data. Use Power BI to explore, gain crucial insights, and make decisions in new and exciting ways. Contact Content MX to learn more on how we can help you integrate Power BI today.
View: Empowering your organization to embrace a data culture with Power BI
Tuesday, October 1, 2019
Microsoft migrates 150,000 mailboxes to Exchange Online
Before releasing Office 365 to the public, Microsoft recognized the advantage--to both users and the company--of migrating to Exchange Online. Exchange Online offers the ability to access email from anywhere on any device and much more. Exchange Online is one way in which Microsoft chose to modernize its business. Content MX and Microsoft want you to have a modern, agile workplace. Contact us for more information on how we can help you migrate to the cloud.
View: Microsoft migrates 150,000 mailboxes to Exchange Online
Azure Backup datasheet
Your data is more important to your organization than ever before. In today's technological world, having the tools to back up your information is vital to success. Azure Backup helps you retain rapidly increasing amounts of data while keeping storage costs low. It makes it easy for you to back up and restore your most important information when the unexpected happens.
Microsoft Dynamics for Customer Service
How do you keep track of your customers? Microsoft Dynamics 365 is the next generation of intelligent business applications that enable your organization to grow, evolve, and transform. These applications unify CRM and ERP capabilities with purpose-built applications that work seamlessly together to help manage specific business functions.
SQL Server 2017 Datasheet
Data is an important part of any modern business. Why not use a data platform with intelligence and security already built in? Microsoft SQL Server 2017 provides extras without extra cost, along with best-in-class performance and flexibility for your on-premises needs. Contact Content MX today to find out how we can help you integrate SQL Server for industry-leading performance and security.
Day in the life--Financial services
Ever wonder what a day in the life of a financial services professional is like? With cloud email, partners can manage their business on the go and safeguard customer data. With Outlook, features like FindTime make it easy to identify gaps in schedules and set meetings, saving valuable time. Content MX and Microsoft want you to have access to professional cloud email for your mobile and agile business. Contact us today to learn more.
Monday, September 30, 2019
How cloud-based PBX and PSTN save Microsoft more than $120,000 per day with Skype for Business
Communication is key for any modern agile business. As a large company, innovation is more cumbersome and saving money can be tough. Yet, by changing the way they pass information and enable employees to have more flexibility to communicate from wherever they are in the world, Microsoft saves more than $120,000 a day. With the Skype platform, their employees can leverage the benefits of a modern digital workplace. Your business can do the same. Contact us to find out how we can help.
View: How cloud-based PBX and PSTN save Microsoft more than $120,000 per day with Skype for Business
Why Cloud Customer Flyer
If you're still using an old, outdated email platform, you could be losing a considerable amount of time every week and opening your email content to malicious actors. With the capabilities of modern email platforms, you can access email on the go with flexible usage options and sync your email, calendar, and contacts wherever you go. It's one way in which you can build a modern agile workplace for your employees. Curious on how to adopt a new email platform? Contact us to find out more information and learn how we can help.
Wednesday, September 25, 2019
Sales Engagement - The Definitive Guide
More and more organizations are discovering the value of an all-in-one system for sales engagement. As a result, these new platforms are taking over the industry and revolutionizing the way sales are being conducted. Find out everything from the current status of sales engagement technologies to what to expect in the future in this article.
What is a composable infrastructure?
There are a lot of benefits of having a composable infrastructure. Resources can be reconfigured to make up the infrastructure environment each workload needs. A developer can request VMs with any combination of compute, network, and storage capacity.
At Content MX, we can help you create and optimize the infrastructure you need to achieve more. Contact us today to learn more about your different infrastructure options and how we can help you implement them.
FP&A Trends for 2019: The Year of Digital Finance Transformation
It looks like data management will continue to be critical for businesses. To produce the best results, cloud-based platforms are playing a bigger role to provide more agile and accurate forecasts. At Content MX, we want you to have the right set of business applications to prepare and analyze your company finances and operations. With our industry experts, we can help you transform business processes with the right tools. Contact us today to learn more.
A Customer Data Platform Picks Up Where CRM Leaves Off
If you're not leveraging the power of a customer data platform, you might not truly understand your customers. With big data and a modern data platform, your business can drive customer experience to new heights. Azure is that modern data platform. With native AI--you can unlock insights faster from all your data, on-premises and in the cloud. Content MX and Microsoft are here to help. Contact us to find out how we can help you navigate your journey to the cloud.
Missing Children Society of Canada
Helping find children isn't an easy business, but Missing Children Society of Canada is using Microsoft Azure and Xamarin to leverage Canada's social networks to bring missing children home. Azure gives them the scale they need to optimize their use of social media and supports rapid scaling required to take on millions of users. With Content MX and Microsoft, you can leverage the same power. Contact us to find out more.
10 Things To Consider When It Comes To Disaster Recovery
Just as you would stock your home with supplies before a hurricane, it's necessary to prepare your IT infrastructure and operations before a proverbial storm hits. With Azure, you can use a litany of products and services to help recover and in many cases prevent disasters from rocking your organization.
Tuesday, September 24, 2019
5 Ways IoT Is Reinventing Businesses Today
In a recent survey of business executives, 45% report IoT has helped boost profits by 1% to 5%, and another 41% say the impact has boosted them by 5% to 15% annually. That's a huge increase to profit with a simple integration. Except integrating IoT isn't always simple.
At Content MX, we have years of experience helping businesses just like yours to plan, implement, and optimize their connected devices. We can help you to do the same. Contact us to learn more.
The millennial arrival and the evolution of the modern workplace
The modern workplace is characterized by cloud-based collaboration tools, untethered workspaces, and more and more, by millennials. In fact, millennials will make up 75% of the workforce by 2030. This article explores how businesses continue to evolve in step with a workforce that prioritizes work-life integration and expects access, flexibility, and technology that will not only contribute to personal growth but enable them to change the world.
Customer story: Special Olympics
The Special Olympics, a global nonprofit that celebrates differences and promotes acceptance, inclusion, and healthy competition, is using technology to achieve more. The organization uses the Microsoft Cloud to track and access data for nearly 5 million athletes in 170 countries. Cloud technology has freed up innumerable hours that have been reinvested to empower athletes and change the world.
Technology Trends That Will Radically Change The Face Of Customer Care
Customer service has been around for a long time. But with new tech, customer service is changing rapidly. Microsoft Dynamics 365 has the capability to radically improve your customer service experience. Drive business results with next-generation, multi-channel applications that infuse artificial intelligence (AI), mixed reality, social, and mobile capabilities for rapid innovation.
Customer Story: Park Place Technologies builds personal relationships to drive global sales
Their customers look to Park Place Technologies to show them what's on the cutting edge of technology. Park Place does this in part by employing workers who have an innovative and entrepreneurial spirit then providing them with leading-edge tools like Dynamics 365. Check out this video to learn more about their strategy and their journey.
Why Cloud (By Default) Gives You Security You Couldn't Afford Otherwise
Regardless of your industry, security should be a top concern. That's what makes moving to the cloud so attractive for IT pros. The increased mobility, flexibility, and ability to go serverless all have their place but the default security upgrade you receive by moving to the cloud is undeniably one of the greatest benefits. Microsoft and Content MX can help you find the solution that's right for your organization. Contact us today to find out more.
Customer story: M-Files
M-Files, an enterprise content management vendor, is in the process of shifting their data and workloads to the cloud. To help them achieve their goals and migrate as seamlessly as possible, M-Files chose Azure.
At Content MX, we want to help you migrate to the cloud quickly and efficiently so you can achieve more. Contact us to learn more.
Customer story: Allscripts
Having a reliable and secure IT service provider was more than acquiring 1,000 VMs needed to run the show. Allscripts, a leading healthcare software manufacturer, acquired two companies in 2017. To ensure their new datacenter assets had a home fast, they brought on Microsoft Azure. The reliability of built-in disaster recovery protections means Allscripts doesn't have to worry about losing their data. You can do the same.
Customer story: Providence St. Joseph Health
Providence St. Joseph Health is moving beyond the typical call center to provide more personalized experiences for patients. Liaisons from its Patient & Provider Engagement Center are solving industry-wide challenges--creating more personalized patient experiences, better addressing patient needs, and helping patients access the right care with the right providers.
Customer story: TransBlue
Flexibility and mobility are important for any businesses operating in today's digital age. Especially for small businesses. Without a robust IT department, TransBlue took on the challenge of modernizing their workplace with Microsoft 365. With tools like Skype and Teams, they can collaborate from afar saving them time and resources. Content MX wants to help you modernize your workplace. Contact us today for more information on how we can help.
Monday, September 23, 2019
Customer story: Chemonics
Chemonics is an international development firm operating in 80 countries around the world. Since they conduct business in multiple languages, tracking the 120 projects they're working on can get complicated. That's why they use Dynamics 365 to help manage the talent that they need for each project. At Content MX, we can help you find and implement the solutions that will bring agility and accelerate transformation within your organization.
Customer story: EON
Natasha Franck, founder of EON, is working to create a more sustainable future by embedding clothing with Radio Frequency Identification (RFID) tech to help recycle garments at their end of life and put a dent in the number of clothes that eventually end up in landfills.
RFID is just one example of the boundless applications of IoT technology available to drive transformation. At Content MX, we have the industry experts who can help you connect your devices. Contact us to learn more.
Thursday, September 19, 2019
How Microsoft planned and deployed Skype for Business to the Office 365 Enterprise E5 cloud
The cloud offers you the opportunity to save on IT infrastructure costs, improve employee and customer satisfaction, and accelerate time-to-market for many products, and that's not all. But simply discussing a move to the cloud won't get you those benefits or any others, that's why you need to act and begin the journey. And Content MX is here to help. Contact us today to find out how we can assist you on your journey to the cloud.
View: How Microsoft planned and deployed Skype for Business to the Office 365 Enterprise E5 cloud
Wednesday, September 18, 2019
5 Reasons your organization should move to the cloud
With the proliferation of cloud technology, it's now easier than ever to migrate to a cloud services platform. With Microsoft cloud services, you can increase security, flexibility, communication, and business intelligence, and gain a host of tools you'll need to create a modern digital workplace. Contact Content MX today to find out how we can help you with the transition.
Modernize Your Sales Productivity in Hours, Not Days
Dynamics 365 for Sales Professional was built to tackle the biggest challenges faced by sales professionals, especially unclear expectations and sales tools and data overload. Cut through the clutter and ambiguity with Dynamics 365 for Sales Professional.
Customer story: Fleet Complete
Shortly after a surge in business, which mobile-workforce-management company Fleet Complete referred to as "man your battle stations" mode, the company kicked into disaster recovery mode. In January 2018, the Fleet Complete head office in Toronto, Canada, was flooded. Although many employees could not access the office, with cloud technology, including Microsoft Azure and Microsoft Dynamics 365, the company remained completely operational amidst disaster.
Customer story: City of Corona
Kyle wants the best for his community and family; that's why he chooses to serve his city. As an IT pro, Kyle saw problems with how the local government used IT. To connect the many departments of the Corona Government, Kyle chose the cloud. Using Microsoft 365 and Azure, Kyle ensures his city has the right tools they need to keep operations going. With real-time data analysis and AI tools, it's easy to facilitate meaningful change to an organization.
Customer story: Team Rubicon
Hurricane Harvey was the most devastating natural disaster to ever hit Houston, Texas. With thousands displaced and homes ruined, Team Rubicon stepped in to render aid and help rebuild the afflicted city and its population. With so many volunteers, Team Rubicon needed a way to track and manage their dispersed network of workers. They adopted Dynamics 365 to help optimize operations and give their volunteers a great experience. You can leverage these same tools, but don't do it alone. Contact Content MX today to find out how we can help your organization integrate the IT tools you need to succeed.
Unlocking Future Potential with Dynamics 365 and Power BI
Celestica assists their customers at every stage of product development, so they needed a comprehensive system that could do the same. That's why they use Dynamics 365 and Power BI to track and visualize everything from their own internal metrics to customer success.
Creating security controls for IoT devices at Microsoft
How are you leveraging the latest technology to meet your needs? Microsoft is using IoT to provide efficiency and convenience. With IoT, Microsoft monitors datacenters, controls smart building systems, and interacts with HoloLens devices. While you may have other needs, you can use that same technology to fulfill them.
At Content MX, we know how to help your business connect devices and create the IoT system that will drive the transformation you need. Contact us today to learn more.
View: Creating security controls for IoT devices at Microsoft
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