Wednesday, October 30, 2019
Exploring Windows 10
Windows 10 is designed to add functionality on a familiar platform that will boost employee productivity and ensure a great user experience. It's one way your employees can get more from their modern devices. Combined with the flexibility of a modern workplace, you can increase your business productivity.
At Content MX, we can help you adopt and implement Windows 10 and get the most from the new solutions that are available within it. Get the most from your new devices. Contact us today to learn how.
Migration to Microsoft Azure: A technical overview
As part of its digital transformation, Canada's Capstone Mining needed a hybrid environment. It started shifting workloads to Azure for better scalability and resilience. But they didn't do it alone; they had help along the way.
At Content MX, we are industry experts ready to help you transform the way your company does business. If you're in the market for a cloud solution to upgrade your IT infrastructure, contact us today to learn how we can help.
Managing the enterprise cloud with Operations Management Suite
With cloud-based monitoring, Microsoft can keep watch over their entire IT operations environment, from the cloud to the datacenter, using the Operations Management Suite (OMS). With OMS, Microsoft doesn't need to add on-premises infrastructure. They can automate tasks and analyze logs and reporting across multiple platforms--including Azure and Windows Server. Your business can do the same. Contact Content MX to find out more information.
View: Managing the enterprise cloud with Operations Management Suite
Listening to customer feedback with Azure Machine Learning
Examining years of customer data isn't easy, that's why Microsoft uses Machine Learning to help with the process. They set out to gain a better understanding of their business through data and create benefits for their organization. It's just one way that Microsoft uses technology to help their employees achieve more. You can enable your employees in the same way. Contact us to learn more.
View: Listening to customer feedback with Azure Machine Learning
THE MICROSOFT DIGITAL TRANSFORMATION SERIES Part 1: Digital Transformation Opportunity
The digital transformation has already begun. By 2020, 60% of all enterprises will have fully articulated an organization wide digital platform strategy. Where will your business be by 2020? Don't fall behind. Bring your enterprise up to speed with Microsoft Azure. Contact us to learn more on how we can help you adopt this transformative solution for your business.
View: THE MICROSOFT DIGITAL TRANSFORMATION SERIES Part 1: Digital Transformation Opportunity
Tuesday, October 29, 2019
Digital transformation in sales: Evolving the art of customer engagement
No matter where you are along your own digital transformation journey, technology can help your business stay more in tune with your customers and engage with them on a more personal level. At Content MX, we are ready to help you discover which technology is best suited to taking your customer engagement to the next level.
View: Digital transformation in sales: Evolving the art of customer engagement
The future computed: Artificial Intelligence and its role in society
AI technology will likely transform nearly every aspect of our lives over the next few decades. To ensure this change is positive, it's important to start having conversations now about how to keep the application of AI inclusive, secure, and positive. This e-book takes an in-depth look at where we are and where we are going with AI, hopefully sparking that conversation today.
View: The future computed: Artificial Intelligence and its role in society
How Microsoft planned and deployed Skype for Business to the Office 365 Enterprise E5 cloud
The cloud offers you the opportunity to save on IT infrastructure costs, improve employee and customer satisfaction, and accelerate time-to-market for many products, and that's not all. But simply discussing a move to the cloud won't get you those benefits or any others, that's why you need to act and begin the journey. And Content MX is here to help. Contact us today to find out how we can assist you on your journey to the cloud.
View: How Microsoft planned and deployed Skype for Business to the Office 365 Enterprise E5 cloud
Why your business should shift to a modern desktop with Microsoft 365 on a new device
Good employees do good work wherever they are. In fact, employee productivity increases on average by 22% when workers have the capability to work in a flexible modern workplace. Having that kind of flexibility even reduces employee turnover by 50%.
If you're unsure about how to make the transition, we're here to help. At Content MX, we're industry experts and can help you formulate and execute a plan to modernize your workplace and devices. Contact us today for more.
View: Why your business should shift to a modern desktop with Microsoft 365 on a new device
Top 5 benefits of moving to the cloud now
Migrating your IT infrastructure to the cloud has a ton of benefits. Whether you're looking to improve security and become GDPR compliant, cut your total cost of ownership by 10.25%, or promote teamwork and innovation by integrating AI capabilities, the cloud provides a solution to your IT problems.
What is Microsoft Azure?
Azure is a flexible, open, and secure platform. It grants you access to a broad collection of tools you can integrate into your IT environment. With 70+ compliance offerings, and 95% of Fortune 500 companies on board, you can be sure that the services Azure provides are secure and offer the largest portfolio in the industry. Contact Content MX to find out more on how we can help you integrate Azure solutions into your business.
Turn relationships into revenue
Today, the selling process is shifting, and relationships are king. Customers want to do business with companies that understand their needs and care about their success. That perception and trust are all built on relationships. Check out this infographic to learn more about fostering meaningful and profitable relationships with your customers.
Business central capabilities
Microsoft Dynamics 365 Business Central acts as an all-in-one business management solution. It allows you to connect business financials, sales, service, and operations, streamlining business processes. With a secure platform to automate supply chains and optimize inventory levels, your business will be set up for success. If you want to sell smarter and improve customer service, contact us today to find out how we can help you integrate Microsoft Dynamics 365 Business Central today.
SQL Server runs best on Azure Virtual Machines
Developing capabilities in the cloud is becoming increasingly more common. With the many databases available to consumers, SQL Server is the most used database in the world. SQL Server helps organizations reduce capital expenditures and configuration, as well as enable elastic scale and rapid deployment alleviating--and in some cases negating--many of today's IT challenges.
5 Reasons your organization should move to the cloud
With the proliferation of cloud technology, it's now easier than ever to migrate to a cloud services platform. With Microsoft cloud services, you can increase security, flexibility, communication, and business intelligence, and gain a host of tools you'll need to create a modern digital workplace. Contact Content MX today to find out how we can help you with the transition.
Monday, October 28, 2019
What is AI?
AI has the potential to shorten--or even eliminate--the gap between data generation and decision making. In fact, 69% of companies improved performance with AI beyond what existing analytic techniques were able to deliver. Companies have begun to see the value AI can bring to their customer interactions. Check out this infographic to learn more about how and why companies are turning to AI to reimagine business and customer management.
Wednesday, October 23, 2019
Why SMEs Should Embrace The Flexi-Time Movement
There's no question, greater flexibility makes happier employees and promotes productivity. Allowing employees to work when they are most efficient means maximizing their efforts while boosting morale. But getting the modern desktop solutions your employees need to work productively requires a transition.
At Content MX, we have years of experience helping businesses transition to a modern desktop solution that meets their exact needs. It's one way you can reduce the uncertainty of a big change. Contact us to learn more.
Three steps to a new paradigm for disaster recovery and backup
Ransomware is putting entire systems at risk. You can't afford to let that happen to your business. Prevent attacks by taking a proactive approach. With Azure Backup, protect your on-premises virtual machines, physical servers, and files to Azure. With your data in Azure, you have the flexibility to restore your data to a specific period in time to keep your business moving.
3 ways to protect yourself from a ransomware disaster
IT security and data protection are your only ways to combat ransomware. In today's digital age, your data is the lifeblood of your organization. Don't fall victim to ransomware attacks that could threaten your business and customers. With Azure, identify new threats and respond quickly with services that are informed by real-time global cybersecurity intelligence delivered at cloud scale.
Customer story: Maersk
You can't do everything on your own. Having a team of professionals with in-depth experience can revolutionize your business. Since integrating with Microsoft Services, Maersk, a logistics company and global container shipping leader, has dramatically reduced their time to market and improved their performance and reduced their operational risk.
Tuesday, October 22, 2019
Cloud Migration Concerns Persist for Provider Organizations
This article explores the caution and hesitation in the healthcare industry to shift data and infrastructure off-premises. In a recent survey of hospital CIOs, close to 40% don't see a clear business value in migrating. Yet overhead accounts for 50% of hospital costs--costs that could be reduced through cloud migration.
Chances are you could also benefit from lower overhead costs. At Content MX, we have trained professionals with years of experience helping businesses just like yours. Contact us today to learn more.
Integrate your business applications to achieve maximum impact with these 4 benefits
The effectiveness of business applications is less about strength in numbers and more about strength in togetherness. This article explores how app integration and greater communication can help businesses reach their full potential in everything from customer interactions to agility in the marketplace.
The chief data officer's guide to an AI strategy
AI technology is still a budding industry. Every day, we hear a variety of fantastic application success stories. But with so many applications, and this sense of limitless untapped potential, many businesses are not yet sure what AI means for them. This article will help decision makers, such as Chief Data Officers, with their evaluation of how best to capitalize on the capabilities of AI to benefit their businesses.
Customer Story: Taylor Wessing
With the world and nature of customer interactions changing rapidly, international law firm Taylor Wessing needs an IT solution that can keep up. With Azure cloud services, Taylor Wessing has the flexibility and speed they need to service customers. With advanced security benefits they can be sure their customer data will be secure.
Customer story: Qantas Airways
What used to take the Qantas team months or weeks to resolve now takes a matter of days or hours. The cloud provides workers the flexibility to use mobile devices, speeding up the response times of management.
Any firm can benefit from the flexibility of a modern desktop just like Qantas. But it's not always easy. At Content MX, we specialize in helping businesses just like yours to modernize their IT infrastructure to achieve the productivity that cloud tech can provide. Contact us to learn more.
Transforming The Customer Experience: Personalization
In a world of instant gratification, customers expect more from the businesses they patron. That's why you need a CRM solution that's more than just a CRM platform. You need an all-in-one business management solution to streamline and connect business processes with customer experience. It's the way of the future for a demanding generation of customers. Deliver the level of service and experience they deserve with Microsoft Dynamics 365.
Customer story: Medical Teams International (MTI) transforms health care for more than 1 million refugees in Uganda
Medical Teams International, a nonprofit provider of health care and humanitarian aid, partnered with Microsoft to transform medical care for more than 1 million South Sudanese refugees and Ugandan citizens. To streamline the process, they used apps and infrastructure in the cloud. MTI can now access data anywhere and get real-time analysis to help identify life-saving trends.
At Content MX, we can work with you to get the right infrastructure in place to help your business succeed. Contact us today to learn more.
Modern Digital Workplace: 5 Current Trends Making Waves In The Office
Modernizing your workplace needs to happen, but how do you go about doing it? When it comes to having a modern workplace, nothing says you're on the ball like integrating Microsoft cloud services. With Azure solutions, you can manage data with ease, and with Office 365, you can share and send documents while not having to worry about version control. It's the ease of use, familiarity, and trust you need in a cloud solution. Contact us today to learn more about Microsoft cloud services.
Customer Story: 24 Hour Fitness
With Microsoft Dynamics 365 and Adobe Marketing Cloud, 24 Hour Fitness helps engage with customers to give them the tools they need to stay focused on their fitness goals. With an in-depth customer data profile, they can tailor a customer's journey to ensure they receive the guidance and encouragement that keeps them coming back for more.
Customer story: Hershey
Hershey has a lot of data that they need to share across their enterprise. Keeping their workforce mobile while being able to access that data can be tough, that's why they moved to the Microsoft cloud. With Microsoft, you can migrate to simple, distributed, cross-platform file storage without changing code. It's the first step in modernizing your IT infrastructure and business.
Monday, October 21, 2019
Customer story: TGI Fridays migrates key business processes to Microsoft Dynamics 365
For TGI Fridays to accomplish their ambitious expansion plan, they needed a platform that could provide efficiencies and access to information that would allow for growth. Check out this video to learn how they're using Dynamics 365 to accomplish this at both the corporate and restaurant levels.
Customer story: With Microsoft AI, Comics go head to head at the Laugh Battle
At the National Comedy Center, the only way to crown one comedian the undisputed winner of the Laugh Battle is to use Microsoft's Face API technology to see who cracks up first--cracks up laughing, that is. Check out this video to learn more about a surprising application of AI technology you might not have considered before.
Thursday, October 17, 2019
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Wednesday, October 16, 2019
Protecting Azure resources with Recovery Services vault
Like many businesses, as their organization began rapidly migrating and deploying solutions to Azure, the demand for data protection in the cloud has also increased. That's why Microsoft developed Azure Recovery Services vault to help manage their backup and disaster recovery needs natively in the cloud. Contact Content MX to find out more on how we can help you use this same solution to meet your data recovery needs.
View: Protecting Azure resources with Recovery Services vault
Dynamics 365 automates complex transactions and business processes
Microsoft developed COSMIC (Customer Obsessed Solution Management and Incident Care) to help streamline the tasks required to complete a transaction. It provides a clear view of the case as it progresses and uses defined stages to show status from start to finish. It's one tool of many that your business can leverage with Microsoft Dynamics 365. Contact us for more.
View: Dynamics 365 automates complex transactions and business processes
Microsoft uses analytics and data science to enhance the user experience
People need solutions that are easy to use and provide a great customer experience. Microsoft has made this a core tenant of solution usability. With products like Azure Data Factory, Azure Data Lake, and SQL Server Analysis Services, Microsoft has created a data platform that allows them to collaborate and scale. Contact us to find out how we can help you integrate this same tech.
View: Microsoft uses analytics and data science to enhance the user experience
Tuesday, October 15, 2019
Customer story: TD Bank
6% of employees at TD self-identify as disabled. TD works hard to create a supportive environment where employees can bring their whole selves to work. By providing the right tools, they enable employees to self-accommodate and make their computing experience much more comfortable. How are you helping your employees to increase productivity in the workplace? Contact Content MX to learn how we can help you integrate the tools you need to enable your workers to reach their full potential.
Office 365 helps secure Microsoft from modern phishing campaigns
Cybersecurity is a critical issue at Microsoft, as it is for organizations everywhere. Microsoft processes more than 400 billion emails each month and stops over 10 million malicious emails every minute to keep their users safe and secure on the cloud. Your business can leverage the same solution to provide a secure and agile workplace for your employees. Contact us for more information.
View: Office 365 helps secure Microsoft from modern phishing campaigns
Customer story: How migrating to Azure is modernizing JB Hunt
With more than 2,100 applications, trucking company JB Hunt needed to simplify their data operations onto one platform. They didn't want to restructure all their applications, so they found a platform that could seamlessly integrate with their existing apps. Azure made moving their on-premises infrastructure to the cloud easy. It gave them the ability to lift and shift to a modern platform. With the right help, you can do the same. Contact Content MX to learn how we can help.
Backup and Disaster Recovery
You need to back up your data. But you shouldn't use just any service, you need a platform your team is already familiar with, a platform you can trust. You need Microsoft Azure. Azure offers an effective solution with enormous capacity for storage, built-in security, and cloud datacenters all over the world. At Content MX, we want to help you adopt the solution you need with Azure. Contact us for more information.
Customer story: Federation Internationale de Volleyball uses Dynamics 365 to digitally transform consumer marketing
When the Federation Internationale de Volleyball was looking to transform fans' interaction with the sport, they knew they needed to go beyond a simple social media or website overhaul. They decided to embrace a full platform shift with Dynamics 365 to transform and optimize user experience, both with their organization and the sport overall.
Customer Service Key Capabilities
Digital innovation has changed the landscape of every industry. With increased customer knowledge and commoditized products and services, businesses are focusing on customer experience to develop key differentiators from their competition. Microsoft Dynamics 365 enables consistent experiences across any combination of self- and assisted service engagements, so your customers can get a quality experience every time and Content MX can help. Contact us today.
Upgrade to avoid end of support for SQL Server 2008
Microsoft has a number of products that evolve over time. SQL Server 2008 is no exception. That's why it's time to upgrade. With SQL Server 2017, you don't just get an update--you get in-memory performance across workloads, mission-critical high availability, end-to-end mobile BI, and in-database advanced analytics with security features. At Content MX, we're here to help you get the right tools for the job. Contact us to find out more.
Day in the life Retail
Retail can be demanding, that's why you need a business-class email provider that can keep up. Microsoft business-class email allows you to keep track of all your moving parts and communicate quickly with employees, suppliers, and customers. Your time is valuable, let Content MX help you make the most of it. Contact us for information on how we can help you integrate Microsoft business-class email.
Monday, October 14, 2019
Customer story: Rochester Institute of Technology levels the playing field with AI for students who are deaf
The National Technical Institute for the Deaf, one of nine Rochester Institute of Technology colleges, is using AI technology such as Microsoft Translator, in combination with their extensive interpretive services, to provide a quality education to all students, even those with different learning needs. NTID is showing us that when technology is combined with determination and ingenuity, anything becomes possible.
Wednesday, October 9, 2019
Be A Prepper: The Keys To A Digital Disaster Recovery Plan For Business Leaders
This article, written by a small business owner, is relevant to business leaders of every type. It highlights the importance of a disaster recovery plan and underscores the value of diligence and consistency when implementing one.
How To Win With A Tech-Forward Customer Experience
This article explores the role of technology in curating customer experience. In an era when customers often view businesses, products, and services as commodities, customer experience is becoming a key differentiator.
You've Got Cloud. Now, What?
Cloud solutions are known for cutting costs and enabling innovation and agility, but not all cloud solutions are the same. This article discusses four of the fine print strategies you should consider when adopting a cloud solution.
Tuesday, October 8, 2019
What is Cloud Migration and Why is it Important
Why cloud? The digital revolution has empowered customers with more choices, requiring businesses to exchange outdated practices with modern solutions in a competitive landscape. In response, growth and adoption of cloud services are increasing across industries and businesses. This article explores six advantages of choosing the cloud.
Customer story: Nakilat
Qatari shipping and maritime company, Nakilat, aspires to be a global leader in energy transportation. To increase its efficiency, security, and competitive advantage, the company has transitioned its onshore offices and fleet of 67 vessels to a cloud-based, SaaS model. With Microsoft 365 and Microsoft Cloud App Security, Nakilat has securely improved employee communication and mobility. The company has also adopted Microsoft Azure to optimize operations and improve business continuity, reducing operating costs by 50%.
Customer story: Jumeirah Hotels
Jumeirah Hotels & Resorts--owners of some of the world's most luxurious hotels--has a reputation for delivering world-class hospitality. In their tradition of excellence, the company compiles data through its customer loyalty program to customize and deliver personalized messaging. This has resulted in nearly 50% customer engagement and a 10% increase of year-over-year revenue.
Customer story: Coats
Coats, the world's leading industrial thread manufacturer, chose the Microsoft cloud in its strategy to modernize its business and data platforms. With a 250-year heritage, a global footprint, and 19,000 employees worldwide, secure, reliable, and progressive systems are a must. The company deployed cloud-based collaboration technology, including Microsoft Office, and migrated most of its data payload and SAP estate to Microsoft Azure, reducing operating costs 25-30% and improving reporting performance by 600%.
Customer story: Toronto Zoo
Moving from pen and paper to a culture of cloud-based technology, the Toronto Zoo has revolutionized the way employees work. Using Office 365, they have improved internal processes and data sharing with partners around the world.
Monday, October 7, 2019
Workplace Agility: The True Secret To Improving Productivity And Efficiency
How do you maintain easy collaboration, save costs, pull talent from everywhere, and provide employees with the flexibility to work where and when they want? Some employers are adopting SaaS platforms and the cloud to facilitate remote work safely and simply. Tools like Microsoft 365 and Skype are invaluable assets to a modern agile workplace. But adoption requires planning to execute. With experts from Content MX at your side, you'll be ready for the modern workplace, and so will your employees.
Customer Story: Puma and Office 365
Puma, the international sports brand, is modernizing its workplace with a suite of tools that their employees are already familiar with--Microsoft 365. While it seems like a no brainer, the process to change your entire IT infrastructure can be complicated. That's why Content MX is here to help. We have the resources, experience, and knowledge needed to help you with your cloud integration. Contact us to find out how.
Wednesday, October 2, 2019
Using cloud technologies to improve disaster recovery
Disaster lurks around every corner. You need a solution that can deliver peace of mind with a comprehensive solution. By using Microsoft System Center Data Protection Manager and SQL Data Sync to improve application resilience and performance in the cloud, Microsoft IT helps ensure that business applications are always available, and data is protected in case of disaster.
Transforming sales: Microsoft removes obstacles and gives back time with Dynamics 365
Digital transformation has reached every business, including Microsoft. With the change, Microsoft has undergone a revamp of their sales culture. With tools like Dynamics 365, Azure cloud solutions, and Office productivity, they've created a curated sales experience that eliminates hours of administrative processes to empower sellers with innovative tools.
View: Transforming sales: Microsoft removes obstacles and gives back time with Dynamics 365
Empowering your organization to embrace a data culture with Power BI
Companies are generating an amazing amount of data, but do they know how to use it? Often, the answer is "not really." You need to leverage a solution that can help your employees understand what your data is telling them. With Microsoft Power BI, you have access to manipulate, learn from, and act on your data. Use Power BI to explore, gain crucial insights, and make decisions in new and exciting ways. Contact Content MX to learn more on how we can help you integrate Power BI today.
View: Empowering your organization to embrace a data culture with Power BI
Tuesday, October 1, 2019
Microsoft migrates 150,000 mailboxes to Exchange Online
Before releasing Office 365 to the public, Microsoft recognized the advantage--to both users and the company--of migrating to Exchange Online. Exchange Online offers the ability to access email from anywhere on any device and much more. Exchange Online is one way in which Microsoft chose to modernize its business. Content MX and Microsoft want you to have a modern, agile workplace. Contact us for more information on how we can help you migrate to the cloud.
View: Microsoft migrates 150,000 mailboxes to Exchange Online
Azure Backup datasheet
Your data is more important to your organization than ever before. In today's technological world, having the tools to back up your information is vital to success. Azure Backup helps you retain rapidly increasing amounts of data while keeping storage costs low. It makes it easy for you to back up and restore your most important information when the unexpected happens.
Microsoft Dynamics for Customer Service
How do you keep track of your customers? Microsoft Dynamics 365 is the next generation of intelligent business applications that enable your organization to grow, evolve, and transform. These applications unify CRM and ERP capabilities with purpose-built applications that work seamlessly together to help manage specific business functions.
SQL Server 2017 Datasheet
Data is an important part of any modern business. Why not use a data platform with intelligence and security already built in? Microsoft SQL Server 2017 provides extras without extra cost, along with best-in-class performance and flexibility for your on-premises needs. Contact Content MX today to find out how we can help you integrate SQL Server for industry-leading performance and security.
Day in the life--Financial services
Ever wonder what a day in the life of a financial services professional is like? With cloud email, partners can manage their business on the go and safeguard customer data. With Outlook, features like FindTime make it easy to identify gaps in schedules and set meetings, saving valuable time. Content MX and Microsoft want you to have access to professional cloud email for your mobile and agile business. Contact us today to learn more.
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