Tuesday, March 31, 2020
Customer Story: Esme Loans
UK-based lending company Esme's ambition was to create a digital business model that delivered a great experience for its customers. To deliver this, the company partnered with Microsoft Azure to build a cloud data warehouse and take advantage of AI and machine learning.
At Content MX, we look forward to hearing more stories like this one as AI continues to open new doors for beneficial innovation. What doors might AI open for your business?
Day in the life: IT project manager
As an IT project manager, you need a place to create and make decisions with your team. With the right platform, there's no limit to what you can achieve. Using a collaboration solution like Teams brings everything together in a shared workspace where you can chat, meet, share files, and work with business apps. Interested in learning more about the benefits of using Teams? Contact us today to find out some of the unique benefits it has over other platforms.
Customer story: John's Crazy Socks shows the world what employees with disabilities can achieve
What color are your socks? John and his father, Mark, are trying to mix up your wardrobe and bring a smile to your face with bright, colorful, patterned socks. With a diverse staff of individuals with different abilities, John's Crazy Socks strives to show the world what is possible when you give people a chance. With a modern workplace solution, their team has the tools they need to grow their business and enable their workforce to achieve more.
Monday, March 30, 2020
Future — London — EM
Wednesday, March 25, 2020
Unblocking Teamwork: Four tools and strategies to improve collaboration
In an IDG study, 56% of enterprises and 66% of small and medium-sized businesses (SMB) plan to implement a unified communications and collaboration solution. If you haven't considered upgrading your workplace tools, it's time to learn the benefits of upgrading to a modern workplace. Tools like Microsoft 365 with Teams can help your workers become more productive and communicate better, saving time, money, and enabling your workforce to achieve more. Contact us today to find out more.
View: Unblocking Teamwork: Four tools and strategies to improve collaboration
Cloud migration essentials: A guide to migrating servers and virtual machines
Migrating servers and virtual machines has never been easier. With the right tools and processes, your migration project can be fast and friction free. You can reduce costs immediately and have more resources to drive cloud modernization. With the right tools and people, you can have the modern IT infrastructure you want and need.
At Content MX, we have an experienced team and the best tools to help you migrate quickly and effectively. Contact us today to learn more.
View: Cloud migration essentials: A guide to migrating servers and virtual machines
Empowering the modern seller: A new definition of engagement
Companies are over two times more likely to reach quota when sales teams emphasize engagement. This is easier said than done when the definition of effective engagement differs between buyers and sellers. This e-book explores the disconnect between assumed and actual buyer preferences for engagement and how Dynamics 365 for Sales can help sellers realign their strategies with buyer needs.
View: Empowering the modern seller: A new definition of engagement
Tuesday, March 24, 2020
The insider's guide to the modern workplace
For 66% of Global 2000 CEOs, digital transformation is at the heart of their corporate strategy. But embracing new tech and a new culture of work means finding ways to manage and secure productivity while minimizing costs and employee impact. We can help you adopt a modern workplace solution like Microsoft 365 to unlock integrated security capabilities, so you can focus on your business, save money, and achieve more. Contact us today to learn how we can help.
The insider's guide to the modern workplace
For 66% of Global 2000 CEOs, digital transformation is at the heart of their corporate strategy. But embracing new tech and a new culture of work means finding ways to manage and secure productivity while minimizing costs and employee impact. We can help you adopt a modern workplace solution like Microsoft 365 to unlock integrated security capabilities, so you can focus on your business, save money, and achieve more. Contact us today to learn how we can help.
4 Keys to Satisfying 21st Century Customers
American Express data shows that nearly 60 percent of customers try a new brand or a company just to find better customer service. In fact, 89 percent of customers often swap to a company's direct competitor after bad service. These findings easily transport customer service from the category of business afterthought to the category of business priority. Read this article to discover four tips to building customer loyalty, and contact Content MX to learn how Microsoft solutions like Dynamics 365 for Field Service can support your efforts.
4 Keys to Satisfying 21st Century Customers
American Express data shows that nearly 60 percent of customers try a new brand or a company just to find better customer service. In fact, 89 percent of customers often swap to a company's direct competitor after bad service. These findings easily transport customer service from the category of business afterthought to the category of business priority. Read this article to discover four tips to building customer loyalty, and contact Content MX to learn how Microsoft solutions like Dynamics 365 for Field Service can support your efforts.
Learn Azure in a Month of Lunches
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including Learn Azure in a Month of Lunches. Just enter azuremsft in the Promotional Code box when you check out.
Human AI is here
AI is certainly exciting. But is it worth the investment required? To find out, Forbes surveyed 305 executives across multiple countries and industries. The results for companies embracing AI compared to those lagging behind present a clear picture of the importance of AI in growing companies. At Content MX, we believe AI is the clear choice for companies ready to take the next step in their development. Check out the findings of this survey and learn how you can grow your company using AI.
Microsoft Super Bowl Commercial - Braylon O'Neill
Answering the question, "What is that we can do that is unique; that is impactful," guides the development of everything Microsoft delivers. In this video showing a Super Bowl commercial, discover how Microsoft technology empowers young Braylon O'Neill to do more, achieve more and experience courage in the face of opportunity.
Containers 101
Containers allow you to run multiple applications on the same operating system kernel, unlock ultimate productivity, and provide a standardized environment for development, QA, and production teams. At Content MX, we want you to have the freedom and productive environment your developers need to achieve more. Contact us today to learn how we can modernize your workplace IT infrastructure with tools like Azure.
Close more deals with connected sales and marketing
Are your customer relationships limited by siloed customer data and disparate marketing and sales tools? Check out this infographic to learn more about how Dynamics 365 can combine sales and marketing to break down information barriers and give both functions a complete view of the customer.
How AI-powered organizations are getting ahead
77% of companies believe automation will result in better jobs. Already, we're seeing how AI can automate routine tasks, helping employees focus on the most fulfilling aspects of their jobs. Check out this infographic to learn more about how AI is changing the way we work.
Ready to see these trends reflected in your own business? At Content MX, we're excited to help you get started.
Monday, March 23, 2020
Ken
Wednesday, March 18, 2020
Nine Essentials For Enabling An AI-Ready Culture And Business
New research from Forbes Insights shows that executives agree artificial intelligence (AI) is revolutionizing society, industries and their own companies. But even amid such widespread recognition of AI's potential, not all businesses are advancing as rapidly as others. In fact, of the 387 companies surveyed, only 19--just 5%--describe their existing AI [...]
Why a modern IT infrastructure is the cornerstone of data-driven enterprises
A solid IT platform is paramount for data-driven businesses. IT infrastructure, the foundation upon which datasets run, is key to the most basic and even the most sophisticated analytics capabilities. In this article, you'll read how updating networks, analytics tools, and data management resources, can prepare enterprises for the future of IT.
At Content MX, your future is important to us. That's why we want to help you adopt the best solutions on the market. Contact us today to learn more.
Three ways content marketing boosts the value of your leads
Are you ready to increase your sales by 50%? Studies show that it's all about the marketing content you use. When making their purchasing decisions, consumers connect with and remember companies that appear personable and knowledgeable. Check out this article to learn how a small tweak in your marketing strategy can change everything.
Tuesday, March 17, 2020
Gen Z Brings a Whole New Dynamic to the Workforce
With the oldest of Gen Z now 23, they're entering the workforce at a rapid rate. This generation expects a lot from their employers--especially when it comes to tech. To attract the best talent, you'll need to position your company as a tech-based company. Even if your business is analog by nature, the tools you use for collaboration and communication shouldn't be.
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Encouraging and enabling collaboration in modern workplace
Is your IT department the gatekeeper or the enabler of collaboration? All too often, IT falls into the trap of giving permission to use productivity tools instead of finding out what employees need to work together better, then facilitating those capabilities. In this article, the author poses the important question: "Are we the gatekeeper to employees collaborating or are we enablers and champions?" and discusses the benefits of moving IT to an enabler-focused mentality.
Customer story: Teesside University fills the digital skills gap using Microsoft Teams
For teachers and staff at Teesside University, it's important to collaborate and co-create in real time. They knew that they needed to integrate modern digital solutions to enable the range of capabilities they wanted. That's why they turned to Teams. Teams allows their staff of 400 to communicate and collaborate with ease. At Content MX, we want your staff to have the right collaboration tools to fit your needs. Contact us today to learn more.
Microsoft Dynamics CRM Field Service Customer Success Story: Yougenio
See how the field service capabilities from Microsoft Dynamics 365 have allowed Yougenio -- an e-Digital Services company -- to optimize field service operations and provide timely, outstanding service to customers. Learn how you can improve productivity and create remarkable customer experiences with Microsoft Dynamics 365 Field Service solutions.
Customer Story: Co-Op
UK supermarket chain Co-Op have over 11 million people shop at their stores every week and have over 8 million members. Explore their story about how they have transformed their business digitally in order to position them for the future by using SAP on Azure.
Ignition Ai makes online advertising more human with Microsoft Azure
Ignition Ai is at the forefront of evolution within data-driven marketing. They integrate the emotion and psychology of shopping with powerful real-time data to predict trends in consumerism. In other words, it analyses what's making today's online shoppers think. In this case study, discover how a fully connected Microsoft Azure ecosystem helps Ignition Ai compete with blazing-fast real-time analytics and built-in security to remain GDPR compliant, drive value and gain peace of mind.
Customer story: Park Place technologies builds personal relationships to drive global sales
Park Place Technologies is using Dynamics 365 to build and maintain strong relationships in the present and handle the data and changes necessary to move confidently into the future. Check out their story in this video.
Customer story: The Metropolitan Museum of Art and MIT collaborate with Microsoft to showcase the potential of AI
In February 2017, the Metropolitan Museum of Art decided to release the images and data of their public domain artwork. Their mission? To give everyone in the world the opportunity to experience and interact with their collection, not just those who could physically visit the museum. Throughout this process, technology has offered new ways to interact with and appreciate the history and culture of these items. Check out this video to learn more about The Met's AI journey.
Customer story: Centrica give their people a voice with Yammer
Explore how international energy and services company, Centrica, used Yammer to give their people a voice and to get ideas to the senior leaders and improve the business from the bottom up.
Monday, March 16, 2020
Wednesday, March 11, 2020
The future of work: Empowering people and organizations to achieve more
Digital technology is changing every industry and economy. If you're not modernizing your workplace, you could be falling behind. One of the easiest changes you can make to facilitate digital transformation is adopting a modern workplace solution like Microsoft Teams. At Content MX, we have helped dozens of companies like yours to implement modern digital solutions. Contact us today to learn more on how we can help.
View: The future of work: Empowering people and organizations to achieve more
Migration to Microsoft Azure: A technical overview
As part of its digital transformation, Canada's Capstone Mining needed a hybrid environment. It started shifting workloads to Azure for better scalability and resilience. But they didn't do it alone; they had help along the way.
At Content MX, we are industry experts ready to help you transform the way your company does business. If you're in the market for a cloud solution to upgrade your IT infrastructure, contact us today to learn how we can help.
Digital transformation in sales: Evolving the art of customer engagement
No matter where you are along your own digital transformation journey, technology can help your business stay more in tune with your customers and engage with them on a more personal level. At Content MX, we are ready to help you discover which technology is best suited to taking your customer engagement to the next level.
View: Digital transformation in sales: Evolving the art of customer engagement
Tuesday, March 10, 2020
Five Ways Big Data Can Help Your Business Succeed
According to Harvard Business Review, 99% of businesses surveyed reported they intend to implement big data analytics and AI in the near future. On the flipside, only around 30% have succeeded. This article makes a case for accelerating plans to integrate big data analytics and AI into business practices. With the Microsoft Azure cloud, Content MX helps turn plans into action by using Microsoft Power BI and Microsoft Dynamics to gain the deep data insights needed to spark innovation and growth.
The future computed: Artificial Intelligence and its role in society
AI technology will likely transform nearly every aspect of our lives over the next few decades. To ensure this change is positive, it's important to start having conversations now about how to keep the application of AI inclusive, secure, and positive. This e-book takes an in-depth look at where we are and where we are going with AI, hopefully sparking that conversation today.
View: The future computed: Artificial Intelligence and its role in society
Microsoft Teams increases collaboration in the modern workplace at Microsoft
Ever wonder how Microsoft is consistently ranked in the top 20 best tech companies to work for? For one, they integrate the collaboration solutions they create, increasing employee effectiveness and morale. With Teams, their employees can get up to speed during morning coffee, connect across the company, and hold meetings from anywhere--facilitating a culture of collaboration. Check out the full story and contact us to learn how we can help you adopt the best collaboration solution on the market.
View: Microsoft Teams increases collaboration in the modern workplace at Microsoft
Chief Data Officers Struggle To Make A Business Impact
Data continues to proliferate. Digital transformation initiatives are driving intensified competition. In this thought leadership article, an experienced strategy consultant suggests harnessing the full power of data is the key to driving successful transformation. More than a one-shot effort, data-driven transformation is a long and sustained journey which requires commitment, steadfastness and adaptability. A Microsoft partner and Azure solutions provider, Content MX delivers the cloud, security and AI technology needed to build and sustain an effective, agile data estate.
Microsoft Teams, the hub for teamwork in Office 365
Employees today are working with twice the number of teams they were just 5 years ago. Part of that change is the evolution of the modern workplace in which workers can freely collaborate and communicate to achieve more and drive profitability.
At Content MX, we know that your company's productivity is the key to unlocking higher profitability. By planning and adopting a modern workplace solution like Teams, you could see profitability increase by 21%. Contact us today to learn more.
Do more with Microsoft Teams
59% of workers are unsatisfied with meetings, and 57% feel meetings are unproductive. That's a lot of dissatisfied employees. If your team is feeling the effects of inefficient workplace solutions, consider modernizing. Take the first step in understanding where you can make improvements and contact the professionals at Content MX. We can help you identify inefficient processes that detract from employee productivity and adopt the right modern workplace solutions.
Top 5 benefits of moving to the cloud now
Migrating your IT infrastructure to the cloud has a ton of benefits. Whether you're looking to improve security and become GDPR compliant, cut your total cost of ownership by 10.25%, or promote teamwork and innovation by integrating AI capabilities, the cloud provides a solution to your IT problems.
At Content MX, we have the knowledge and experience you need to help you migrate your workloads so you can start to take advantage of the cloud. Contact us today to learn more.
Turn relationships into revenue
Today, the selling process is shifting, and relationships are king. Customers want to do business with companies that understand their needs and care about their success. That perception and trust are all built on relationships. Check out this infographic to learn more about fostering meaningful and profitable relationships with your customers.
What is AI?
AI has the potential to shorten--or even eliminate--the gap between data generation and decision making. In fact, 69% of companies improved performance with AI beyond what existing analytic techniques were able to deliver. Companies have begun to see the value AI can bring to their customer interactions. Check out this infographic to learn more about how and why companies are turning to AI to reimagine business and customer management.
Monday, March 9, 2020
Wednesday, March 4, 2020
Cloud Migration Concerns Persist for Provider Organizations
This article explores the caution and hesitation in the healthcare industry to shift data and infrastructure off-premises. In a recent survey of hospital CIOs, close to 40% don't see a clear business value in migrating. Yet overhead accounts for 50% of hospital costs--costs that could be reduced through cloud migration.
Chances are you could also benefit from lower overhead costs. At Content MX, we have trained professionals with years of experience helping businesses just like yours. Contact us today to learn more.
Integrate your business applications to achieve maximum impact with these 4 benefits
The effectiveness of business applications is less about strength in numbers and more about strength in togetherness. This article explores how app integration and greater communication can help businesses reach their full potential in everything from customer interactions to agility in the marketplace.
The chief data officer's guide to an AI strategy
AI technology is still a budding industry. Every day, we hear a variety of fantastic application success stories. But with so many applications, and this sense of limitless untapped potential, many businesses are not yet sure what AI means for them. This article will help decision makers, such as Chief Data Officers, with their evaluation of how best to capitalize on the capabilities of AI to benefit their businesses.
Tuesday, March 3, 2020
How CIOs can promote diversity and inclusion
If you want a high performing team, it's in your best interest to have a diverse workforce. According to a McKinsey report, diversity in the workplace is directly tied to financial outperformance. But do you have the modern workplace you need to facilitate inclusion? Make sure you have the right digital tools to promote diversity. Talk to a professional at Content MX, to learn more about the modern workplace solutions that will help your diverse workforce achieve more.
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Advances in AI and digital applications are transforming every aspect of life and work. How are you optimizing these technologies to drive modernization? From scale and agility to cutting-edge capabilities, the cloud can help you speed innovating and growth. We can help you make the most of the opportunities in the cloud. Subscribe now to get updates from Content MX and learn more about Microsoft Dynamics 365!
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Customer story: John's Crazy Socks shows the world what employees with disabilities can achieve
What color are your socks? John and his father, Mark, are trying to mix up your wardrobe and bring a smile to your face with bright, colorful, patterned socks. With a diverse staff of individuals with different abilities, John's Crazy Socks strives to show the world what is possible when you give people a chance. With a modern workplace solution, their team has the tools they need to grow their business and enable their workforce to achieve more.
How collaboration can work for business
Whether you are a small-business owner or the CEO of a global enterprise, fostering a community of collaboration within your organization is important. Empowering employees through collaboration gives them the permission they need to go forth and do great things for the company. But collaboration doesn't come without the right tools. At Content MX, we want you to have the tools to foster the teamwork you need. Contact us today to learn more.
Turning tiny insects into big data
In an effort to prevent outbreaks before they happen, researchers are using smart traps to capture mosquitoes and then, using Microsoft Azure, they are able to analyze millions of samples of DNA in a matter of hours. How much more could your business achieve if you unlocked the full potential of your data? Reach out to Content MX to find out how we can help.
Customer story: Medical Teams International (MTI) transforms health care for more than 1 million refugees in Uganda
Medical Teams International, a nonprofit provider of health care and humanitarian aid, partnered with Microsoft to transform medical care for more than 1 million South Sudanese refugees and Ugandan citizens. To streamline the process, they used apps and infrastructure in the cloud. MTI can now access data anywhere and get real-time analysis to help identify life-saving trends.
At Content MX, we can work with you to get the right infrastructure in place to help your business succeed. Contact us today to learn more.
Using the Cloud to Build and Maintain Smart Buildings
MacDonald-Miller Facility Solutions is shaking up the tradition-bound construction industry. Using Internet of Things and data analytics technologies, MacDonald-Miller helps customers build energy-efficient buildings and keep them operating at peak efficiency. Here, Bradd Busick, the company's Chief Information Officer, talks about how MacDonald-Miller has gone all in with the Microsoft Cloud to design cutting-edge smart-building systems that save customers money, give MacDonald-Miller new growth opportunities, and help save the planet, one building at a time.
Customer story: TGI Fridays migrates key business processes to Microsoft Dynamics 365
For TGI Fridays to accomplish their ambitious expansion plan, they needed a platform that could provide efficiencies and access to information that would allow for growth. Check out this video to learn how they're using Dynamics 365 to accomplish this at both the corporate and restaurant levels.
Customer Story: NHS Glasgow & Clyde uses Microsoft Artificial Intelligence to Transform Care for Patients
Learn how NHS Glasgow uses Microsoft AI to transform care for patients with long term chronic conditions such as Chronic Obstructive Pulmonary Disease (COPD) and help to save the NHS money, improve patient outcomes and help patients to help themselves.
Customer story: Razer plays to win, gains advantage in global gaming industry with Microsoft 365
Having a singular platform for collaboration and teamwork means that the IT department at gaming-laptop company, Razer, can empower their people. Razer wants their employees to do their very best work at a very high standard, and that means they need to communicate and share files easily.
At Content MX, we know how to help you plan and adopt the collaboration tools you need to modernize your workplace and achieve more with teamwork. Contact us today to learn more.
Monday, March 2, 2020
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