Tuesday, June 30, 2020
Follow these 8 CRM implementation best practices
When it comes to choosing a customer relationship management (CRM) system for your business, your options have never been more abundant. Established vendors are releasing new features and functionality at an impressive pace, while new vendors are entering the market just as quickly.
Solutions range from systems designed for large enterprises and SMBs to decentralized mobile workforces, and everything in between. All of this choice is giving rise to two very important questions: how to you determine which CRM solution is right for your business, and more important, how do you get business users to make the most out of the system—and out of your investment? In her article for CIO magazine entitled "8 CRM implementation best practices," author Jennifer Lonoff Schiff addresses those questions and CRM in general, distilling feedback from CRM vendors, users, and experts into eight suggestions for maximizing the effectiveness of a customer relationship management system. Read the full article to learn what these experts and industry insiders had to say.
Day in the life of a GDPR-ready DPO
Microsoft 365 and supporting tools help simplify compliance. This infographic takes you through a scenario using Microsoft 365 applications and integrated tools to implement updates required to comply with a regulatory change made in response to a data breach. Check it out to discover how your company can use Microsoft 365 controls to keep data safe and more easily comply with GDPR requirements.
Day in the life of a GDPR-ready DPO
Microsoft 365 and supporting tools help simplify compliance. This infographic takes you through a scenario using Microsoft 365 applications and integrated tools to implement updates required to comply with a regulatory change made in response to a data breach. Check it out to discover how your company can use Microsoft 365 controls to keep data safe and more easily comply with GDPR requirements.
7 ways AI can help improve decision making for marketers
No longer just science fiction, AI has the potential to radically change just about every aspect of modern life, especially business. From automating simple tasks to more complex feats like uncovering insights from massive volumes of unstructured data, AI is fast emerging as one of the centerpieces of digital transformation, not least of all for its ability to assist with critical business decisions. View the infographic to discover seven ways how AI can help drive better decisions for marketers, and for businesses in general.
View: 7 ways AI can help improve decision making for marketers
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With today's increasingly global business environment comes the need for increasingly global collaboration tools. Microsoft 365, with Teams at the heart of communications, provides the tools and capabilities today's organizations and businesses need to not only collaborate with colleagues and peers across the world, but equally important, to also take that first critical step toward transforming their traditional workspaces into modern digital workplaces. Subscribe now to stay informed on how Teams at the center of Microsoft 365 can help elevate and transform communication, collaboration, and teamwork throughout your entire organization.
8 best practices for a successful CRM implementation
If customers are the lifeblood of business, then customer relationship management (CRM) is the daily checkup to ensure that the heart is still pumping steadily and that the entire body is in good health. Metaphors aside, CRM describes the processes, tools, and activities that companies employ to understand their customers and respond rapidly to their ever-changing needs and preferences. Given the importance and widespread use of CRM across today's businesses, it would be natural to assume that CRM implementation is a fairly straightforward and routinely successful process—but rarely is this the case. This raises the question as to why—and more important, as to what your company can do to ensure that your CRM efforts pay off. In this infographic, we address those questions by distilling input from vendors, users, and experts into eight best practices that your company can follow to help deliver a successful (and ultimately, fruitful) CRM implementation.
8 best practices for a successful CRM implementation
If customers are the lifeblood of business, then customer relationship management (CRM) is the daily checkup to ensure that the heart is still pumping steadily and that the entire body is in good health. Metaphors aside, CRM describes the processes, tools, and activities that companies employ to understand their customers and respond rapidly to their ever-changing needs and preferences. Given the importance and widespread use of CRM across today's businesses, it would be natural to assume that CRM implementation is a fairly straightforward and routinely successful process—but rarely is this the case. This raises the question as to why—and more important, as to what your company can do to ensure that your CRM efforts pay off. In this infographic, we address those questions by distilling input from vendors, users, and experts into eight best practices that your company can follow to help deliver a successful (and ultimately, fruitful) CRM implementation.
Stitch Fix's radical data-driven way to sell clothes is reinventing retail
When you think of AI powerhouses, a fashion house may not be what first comes to mind. But capsule wardrobe company Stitch Fix is perfecting the art. In this article in Fast Company, learn how Stitch Fix relies on algorithms to drive all aspects of the business from selecting clothes for clients to running the warehouse. Their innovative Style Shuffle allows clients to rate clothing images each day, feeding the algorithm and refining the clothes offered to that customer. Customer comments after they've received a Fix give valuable feedback to clothing manufacturers on the minutiae of fit as well as style--a level of feedback they never get from retail.
This is the kind of pooling of data you get with the modern business intelligence of Power Bi and Azure. You can build and innovate with choice and flexibility. And you have visual drag and drop data exploration and interactive reporting right at your fingertips.
6 Strategies to Boost Sales Productivity
Are your fragmented sales tools lacking the visibility you need into your prospects and customers' buying behaviors? This is the reality for the majority of organizations. In fact, according to a TOPO blog, "Sixty percent of companies lack a well-designed sales process." Fortunately, the right sales tools can help you understand and respond to buyers' demands and needs--no matter where they are in the buyer's journey.
In this eBook, you'll learn six strategies to help you leverage the right tools for your sales challenges. Specifically, you'll gain insight into how Dynamics 365 Sales Professional enables you to:
- Meet customers at any point in the journey
- Streamline engagement
- Get holistic performance insights, and more!
Share the eBook with your customers so they can start investing in the right technology to put them on the path to success!
5 reasons to choose Microsoft Power BI over Tableau
How do Microsoft's Power BI and Tableau compare? And how do you choose? Check out these five factors to consider as you evaluate the best solution for your data needs.
Transform interactions with Microsoft Dynamics 365!
Real time insights and embedded intelligence transform your customer interactions. Understand the impact of the buyer's journey. Target the right audience with dynamic segmentation. Bring together insights from multiple channels to give you unmatched advantage! Transform your selling with Microsoft Dynamics 365!
Microsoft Teams delivers healthy, real-time global collaboration for Heart Research Institute (HRI) in Australia
Cardiovascular disease is the world's leading cause of death, a statistic that Australia-based Heart Research Institute (HRI) is working diligently to change. Dedicated to saving lives and minimizing the impact of heart-related illnesses on patients globally, HRI is involved with over 150 international research projects each year which require frequent collaboration with other researchers from around the world--a necessity often hampered in the past by the institute's outdated, unsecure, and largely underused collaboration tools. All that changed when Microsoft partner Dimension Data deployed Microsoft 365 across HRI, with Teams at the heart of the organization's communications.
With Microsoft 365 and Teams, HRI can now compare results, share data, and collaborate on documents in real time with researchers in different countries and hemispheres, representing a critical first step for HRI toward realizing the promise of the modern workplace. Watch and share this short video to learn how Microsoft 365 and Teams are enabling cutting-edge communication for a cutting-edge research facility.
Microsoft Teams delivers healthy, real-time global collaboration for Heart Research Institute (HRI) in Australia
Cardiovascular disease is the world's leading cause of death, a statistic that Australia-based Heart Research Institute (HRI) is working diligently to change. Dedicated to saving lives and minimizing the impact of heart-related illnesses on patients globally, HRI is involved with over 150 international research projects each year which require frequent collaboration with other researchers from around the world--a necessity often hampered in the past by the institute's outdated, unsecure, and largely underused collaboration tools. All that changed when Microsoft partner Dimension Data deployed Microsoft 365 across HRI, with Teams at the heart of the organization's communications.
With Microsoft 365 and Teams, HRI can now compare results, share data, and collaborate on documents in real time with researchers in different countries and hemispheres, representing a critical first step for HRI toward realizing the promise of the modern workplace. Watch and share this short video to learn how Microsoft 365 and Teams are enabling cutting-edge communication for a cutting-edge research facility.
Wednesday, June 24, 2020
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If you're like most organizations, you've probably already invested in data technologies for the express purpose of uncovering actionable insights from your business data. But have you given any thought as to how these technologies can complement one another over time to create a truly agile and responsive data solution--one that not only provides insights today, but can accommodate changing business needs and conditions tomorrow? Subscribe now to learn how Microsoft Power Platform--comprising Power BI, Power Apps, and Microsoft Flow--can help you build the foundation for an end-to-end data analytics solution that's got you covered in the present and the future.
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As you embrace the opportunities presented by cloud and mobile computing to connect with customers and optimize operations, you take on new risks. Subscribe now to stay informed on digital transformation challenges and how Content MX can help ensure security, privacy & compliance with Microsoft 365.
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As you embrace the opportunities presented by cloud and mobile computing to connect with customers and optimize operations, you take on new risks. Subscribe now to stay informed on digital transformation challenges and how Content MX can help ensure security, privacy & compliance with Microsoft 365.
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Are your customers on a true path to purchase--or are they just ambling along without direction? Subscribe today, and stay informed on how Microsoft Dynamics 365 can help elevate and transform your customers' journey by creating consistent, personalized experiences along the entire purchase path.
Looking inside Power BI's "seconds to sign up, minutes to wow"
If you're trying to find the best solution for your data analysis needs, read this white paper to get the inside details on what Power BI offers. Dedicated capacity, ability to work within your firewall with an on-premises server, the ability to build and distribute solutions broadly, higher dataset refresh rates and much more, including a peek at future feature sets.
View: Looking inside Power BI's "seconds to sign up, minutes to wow"
Tuesday, June 23, 2020
Airport security officer-turned-developer helps Heathrow book a faster journey to digital transformation
At Heathrow Airport, an airplane takes off every 45 seconds and nearly 80 million passengers are served annually, making it the busiest airport in Europe. As you might imagine, daily activities involved in running the airport--such as baggage handling, security, maintenance, and the like--add up to a staggering volume of paperwork that requires an equally staggering number of hours to complete. Amidst the bustle, one security officer identified a way that Heathrow could save both time and resources by digitizing certain security processes. He researched several Microsoft Power Platform blogs, taught himself how to code, and used Power BI, Power Apps, and Microsoft Flow to create a suite of apps that has not only saved 288 hours in data entry and eliminated 11,000 sheets of paper for security operations, but has also helped Heathrow Airport leap forward on its digital transformation journey. Watch the video to see how airport security officer Samit Saini helped transform Heathrow--and his own career--using Microsoft Power Platform.
Igniting SMB Growth with Exceptional Customer Experiences
Today's customers have higher expectations for buying experiences. They interact with businesses across many touchpoints, and they expect those experiences to be seamless and easy. Are you thinking about customer experiences from a customer-centric perspective?
In this productive webinar, you'll hear from a Director of Product Marketing at Microsoft and a Vice President and Principal analyst at Forrester. Together, they discuss why the customer experience is so important and the effect it has on top line revenue.
Additionally, you'll learn how the right CRM enables you to deliver on your customer's expectations. Now, you can keep the customer at the center of your conversation and focus on the hottest leads and most important deals. Empowered with data and insights, sellers can now exceed the highest expectations.
Cloud App Security integrates with Windows Defender ATP
Based on our findings, enterprises today have an average of 1,100 cloud applications in their organization, with IT unaware of 61% of cloud services accessed. Sourcing from a cloud app catalog of more than 16,000 applications, Discovery in Microsoft Cloud App Security (MCAS), Microsoft Cloud Access Security Broker (CASB) solution identifies the cloud apps being used in your organization, provides risk assessments, ongoing analytics and lifecycle management capabilities to control the use.
Microsoft Cloud App Security now uniquely integrates with Windows Defender Advanced Threat Protection (ATP) to enhance the Discovery of Shadow IT in your organization and extend it beyond your corporate network. Watch this video for a look at the integrations, what they enable and how your organization benefits from a more complete view of cloud app- and services usage.
6 Strategies to boost sales productivity: A guide to modernizing your growing business
This guide will give you six strategies for meeting your sales challenges. You'll get tips on how to meet customers at any point in the possibly non-linear journey, implement seamless solutions, ease onboarding and alignment, and get holistic performance insights.
92% of sales organizations rank sales engagement platforms as critical to their success.(1) You can help your customers make this critical move and find a solution that scales with their business--Dynamics 365.
(1) Craig Rosenberg, "Sales Engagement - the Definitive Guide," TOPO, accessed January 15, 2019
View: 6 Strategies to boost sales productivity: A guide to modernizing your growing business
Travel Counsellors Upgrade from On-Premise CRM to Microsoft Dynamics 365
Travel Counsellors Ltd. is an independent travel company headquartered in Manchester, England with more than 1,800 travel counselors operating in seven countries around the world. One of the company's most important strategies for growth is to recruit more travel counselors globally--but to maximize this strategy, the company needed to move from on-premises Microsoft Dynamics to cloud-based Dynamics 365, an implementation spearheaded by Microsoft partner Alithya. But rather than sit on the sidelines while Alithya did all the work, Travel Counsellors tapped into Alithya's unique methodology to empower a team internally to run the project, and relied on Alithya's oversight, expertise, and experience to ensure that its internal team was doing things according to best practices to make the implementation as smooth as possible. Watch the video to see how this innovative approach to deploying Dynamics 365 helped Travel Counsellors achieve its strategic goals while learning CRM implementation from an inside, hands-on perspective.
Day in the life - IT project manager
Join Jamal, IT project manager, as he navigates his day with the help of Microsoft Teams. With the mobile app, he joins the daily stand up meeting and reviews the daily activity feed. He reviews status and trends in the dashboard and tasks by owner in the planner. With the cloud-based meeting app. he can review past meetings and he tracks finances in another tab. Check out how Microsoft Teams makes his planning so much smoother with a secure location that brings together everything teams needs to be productive.
Five revenue killers and how to defeat them
Have you struggled with creating amazing marketing campaigns that just don't drive revenue? You're not alone! In this eBook, you'll hear from several sales and marketing experts who have walked in your shoes. They know how hard it is to sift through the clutter and identify the leads with the most potential.
This eBook walks customer's through five of the top revenue killers and then offers solid strategies, tactics, and advice to overcome these pitfalls. For example, most all sellers and marketers can relate to revenue killer no. 1: Most sales funnels leak at the top, not the bottom.
Learn how to overcome all-too-common marketing and sales missteps and how Dynamics 365 Sales Professional will help pave the way to for immediate results.
The Adecco Group connects a global workforce through innovative and collaborative technologies
As a global leader in professional staffing, career transition, and talent mobility, the Adecco Group has been transforming the world of work. They help customers embrace the changing employment landscape and develop new ways of working. With 34,000 team members across the globe, they needed more effective ways to collaborate in real time and a better way to access data for driving good decisions.
Microsoft 365 equips HR leaders with the people data needed to drive business and cultural transformation. Now these leaders can tap into the idea of working out loud and stimulating employee creativity with Microsoft Teams. And with Power BI, they've unlocked data so they can get the analysis they need, right on the spot!
Check out how Adecco is creating the future of work in these two brief videos!
Dynamics, the CRM that powers the fun at New Belgium Brewing
"We have fun. We make fun. We share fun. The future is bright," that's what we heard from the New Belgium Brewing Company. What's CRM powers all this fun? Microsoft Dynamics 365, of course!
"Technology now is a natural extension of how we do our job. And that tech must fit into the experience that we're trying to give to our co-workers and our customers," the brewer says. In this video, discover how Dynamics helps New Belgium Brewing discover the best path to reaching each and every buyer and engaging with personalized content.
5 Ways to Inspire Creativity and Innovation in Your Employees
Scott Duffy, entrepreneur and author of the book "Breakthrough," let us in on how to foster creative teamwork by breaking your staff out of the office mindset. In this Entrepreneur Magazine article, he shares tips to help you build experimentation in your team and create comfort around risk. Read on to learn how to foster inspiration and innovation!
Wednesday, June 17, 2020
Investing in a CRM solution? Follow these 7 steps for a successful implementation.
For many organizations and their management teams, the mere mention of customer relationship management (CRM) inspires immediate apprehension. Far too numerous are the stories from companies across all industries about failed implementations, wasted money and time, and frustrated sales executives. But it doesn't have to be that way, according to a Forbes article entitled "Seven Steps For Successful CRM Implementation." In the article, author Marc Emmer asserts that past challenges with CRM implementation have little to do with technology, and more to do with the culture of the organization attempting to implement it. Read the full article to discover what Mr. Emmer feels are the seven keys to successfully deploying and utilizing CRM.
A day in the life - Marketing
Meet Pam, a marketer who's planning an event while running the rest of her marketing operation. She can check her activity feed at home before leaving for work to see the priorities for the day. She can join a status meeting remotely using Microsoft Teams and using OneDrive-lined documents she can share documents, co-edit files in PowerPoint, Excel and access outside apps like Adobe Creative Cloud, Hootsuite and much more.
Take a look and explore how Microsoft Teams can bring together everything a team needs to be productive!
Tuesday, June 16, 2020
Machine Learning Is Helping To Stop Security Breaches With Threat Analytics
Machine learning is enabling threat analytics to deliver greater precision regarding the risk context of privileged users' behavior, creating notifications of risky activity in real time, while also being able to actively respond to incidents by cutting off sessions, adding additional monitoring, or flagging for forensic follow-up.
Digital transformation isn't what you think it is--so what is it?
When the same phrase is used so frequently and over an extended period of time, two things typically happen: first, it officially achieves buzzword status; and second, it begins to lose its meaning. Among the tech industry's pool of du jour buzzwords, perhaps none is more prominent and overhyped--if not misunderstood--than "digital transformation." In his insightful Forbes article entitled "Digital Transformation Is Not What You Think It Is," author Jamie Notter argues that it is culture, and not digital, that today's organizations should focus on when it comes to digitally transforming themselves. In other words, identify what cultural changes will help make your business successful, then adopt technology to support and advance those goals. Check out the full article to get Mr. Notter's unique take on what "digital transformation" really means for your business--and more important, what it really entails.
GDPR is here -- are you ready?
With data being the center of everything in the modern digital era, data privacy and security have become a major business and social issue. To address the issues, GDPR has come into effect to require organizations all over the world to make significant changes in how they manage and protect personal data. Download and customize this infographic to give your target audience a view of what GDPR means to organizations, what the regulations include and how Microsoft solutions enable organizations to stay in compliance.
Good Decision Making Requires Good Data
In our data centric times, it's easy to equate lots of data with good data. Catch this article, "Good Decision Making Requires Good Data" in Entrepreneur Magazine. Author George Deeb of Red Rocket Ventures gives personal examples of thinking he had the data thing down and then realizing the need to continue to refine their AI efforts to have accurate and meaningful data. With Microsoft's AI Builder layered onto the Power Platform, you can ensure it will be easy to build dashboards, apps, and workflows. Get the information you need to run your business, whatever your field.
Transform the customer journey with Dynamics 365 for Sales + Adobe Marketing Cloud
How do you differentiate yourself and stand out from your competitors? Delivering a more consistent, seamless, and personalized experience for customers is a great way to start--and an even better way to gain a competitive advantage by transforming the customer journey. View this infographic to discover how integrating Dynamics 365 applications with Adobe Marketing Cloud lets you leverage integrated tools and unified data to gain a 360-degree view of customers, orchestrate personalized campaigns, and deliver the right content, at the right time, at every touchpoint.
View: Transform the customer journey with Dynamics 365 for Sales + Adobe Marketing Cloud
Here Is the One Question You Need to Ask Your Sales Team
What's the one question to ask your sales team to empower them to achieve more? Check out this article from award-winning researcher, sales expert and tech entrepreneur, David Priemer. In Entrepreneur, David shares advice for selling more, faster and with less friction --encouraging organizations to unveil "blockers and blind spots lurking in the dark corners of your sales operation."
Prioritize culture during digital transformation
For many organizations, digital transformation means integrating digital into every facet of the business, making digital the focus of every activity and process. But is that really the right approach? For a growing number of businesses, digital is increasingly being viewed as an enabler of broader business objectives rather than the end state or goal. In other words, many businesses are identifying what cultural changes need to take place to bring about success, and then adopting digital technologies to achieve that success. Like digital transformation itself, this shift in mindset is a journey--starting with recognizing the obstacles to digital transformation, the key attributes of a true digital culture, and how to overcome the former to become the latter. View the infographic to see what the journey's all about.
Microsoft Cortana unlocks data's full potential
Modern business is being transformed by three major trends: Big data, the cloud and intelligence. The winners will master all three. Learn how Microsoft Cortana can get you there by unlocking the full potential of your data. Remove the divide between IT and the business side of your operation and empower your whole workforce to access data and drive better decisions. Transform data into intelligent action with Power BI and Microsoft Azure.
Take customer engagement to a whole new level
Engagement matters to technology buyers. Check out this infographic to see how combining Dynamics 365 for Sales, Office 365 and LinkedIn Sales Navigator helps customers break through roadblocks to better sales efficiency by bringing relationship data together for actionable insights.
Get out from under the complexity of disconnected tools, data and processes once and for all!
Staffordshire University are using Microsoft Office 365 to personalize their students learning
Staffordshire University is using Microsoft Office 365 to personalise the learning of students as part of its vision to become the leading digital university. With a global network of 20,000 students, digital is pivotal to achieving its aims.
Students of today expect their university experience to reflect a flexible, personalised, and accessible learning model. Microsoft Teams acts as a one-stop shop, providing access to coursework, teaching, class OneNotes and team chats, enabling better collaboration amongst students and academics, whether they are in a physical or virtual learning environment.
Watch the exclusive video to discover how Staffordshire University met its digital challenges by migrating to Microsoft Office 365 and Teams.
Wednesday, June 10, 2020
Your digital transformation journey starts here. Subscribe now.
Where is your organization in its digital transformation journey--or are you still uncertain where and how to begin? Subscribe now to stay informed on how Microsoft Dynamics 365 and Teams can help jump start digital transformation for your business by centralizing communications, enhancing collaboration, and streamlining processes and workflow--ultimately boosting your productivity and increasing your competitiveness.
View: Your digital transformation journey starts here. Subscribe now.
Don't just see your data--visualize it with Power BI. Subscribe now and never overlook a post.
Anyone can see their data--very few can make sense of it. But with Microsoft Power BI, you'll be able to not only visualize your data, but also extract insights from it to help modernize and streamline your business. Power BI, alongside Microsoft Azure and other Microsoft tools, offers an unbeatable solution for performing real-time analytics, visualizing the results, and leveraging insights to improve business processes, increase productivity, and ultimately gain a competitive edge. Subscribe now to learn how Power BI can help you see your business in a whole new way.
View: Don't just see your data--visualize it with Power BI. Subscribe now and never overlook a post.
Tuesday, June 9, 2020
Enable Seller Productivity by Integrating Office 365 with Dynamics 365 Sales Professional
In our current digital era—we are bombarded by information—making it difficult to navigate all of the data and knowledge thrown at us. Employees and sales reps often complain that there is too much distraction, making it difficult to know what to focus on. In fact, according to an Accenture report, 59% of sellers say they have too many sales tools and that distractions reduce seller's performance by 14%.
Watch this insightful webinar and learn how Dynamics 365 Sales Professional cuts through the distraction by providing a single, intelligent platform turning initial sales contacts into closed deals. The webinar provides an overview of Dynamics 365, an introduction into Dynamics 365 Sales Professional, and a demo of the product.
Discover and protect sensitive data with Windows Defender ATP and Microsoft Information Protection
Get a high-level understanding of how Windows Defender ATP helps discover, protect and monitor sensitive data on Windows Devices -- an integration that's enabled with just a few simple clicks!
Digital transformation helps REGINA MARIA deliver better customer care and healthier business processes
REGINA MARIA is the leading provider of private healthcare services in Romania, with three internationally accredited hospitals, 45 of its own clinics, 5,500 employees, and an extensive partner network comprising almost 300 other institutions. The organization is already far along the path toward digital transformation and prides itself on being the most digital healthcare company in Romania, but it's always looking for ways to further expand its digital capabilities and utilize technology to help its patients as well as its business. Microsoft Dynamics 365 for Sales and Microsoft Teams provided just such an opportunity--including a new virtual assistant in Teams named "Ana" that has helped reduce approval processes for managers from days and weeks down to hours and minutes. Watch this video to learn how key Microsoft technologies have enabled REGINA MARIA to not only greatly improve customer experiences, but also vastly improve business processes, resulting in 20 percent better database accuracy and 50 percent faster complaint resolution.
Data analyst and "oldest nerd in Guatemala" with ALS types with his eyes to modernize his clients' businesses
Can you teach an old nerd new tricks? For Otto Knoke, the self-proclaimed "oldest nerd in Guatemala" who has suffered from ALS for 20 years, the answer is a resounding yes. An admitted (and proud) workaholic, the 60-year-old data analyst is a well known fixture of the Guatemalan business community, having helped modernize the banking industry by introducing ATMs into the country 20 years ago. Sadly, right around that same time, Knoke was diagnosed with ALS (better known as Lou Gehrig's disease), and was told he only had two years to live. But rather than give in to the disease, Knoke relentlessly researched ways in which technology could help him overcome his condition and thrive--a determination and drive which has paid off. Today, some two decades later, Knoke has become the first person in Guatemala to use Microsoft's new eye-tracking software for Windows 10, called Eye Control, enabling him to literally type with his eyes and use Microsoft Power BI to analyze his clients' business data. For Knoke, who has always been a tech early adopter, this revolutionary Microsoft technology has not only helped his business continue to boom, but more important, it's enabled him to communicate more meaningfully with his loved ones and strengthen those relationships. Watch this truly fascinating and inspiring video to learn Otto Knoke's full story.
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Data locked in silos prevents your teams from fully accessing all the info they need to remain competitive. Microsoft Power BI and Azure give your team the ability to leverage a secure, simple-to-manage infrastructure to analyze data and view reports when and where they're needed --across any device, online and offline.
Make collaboration and data sharing easier and more engaging across teams with stunning visuals; plus, simple data discovery and reporting. Discover how Power BI can transform analytics with business intelligence like you've never seen before.
Customer Story: Argusi
Do you struggle with fragmented business applications that are difficult to use? Perhaps it's a challenge to get your employees caught up and on the same page? This was the case for Argusi, a Netherlands-based supply chain optimization firm, until they implemented Dynamics 365 Sales Professional.
Starting out small, Argusi managed to get by using whatever platforms were available. As they grew, they realized this approach wouldn't scale. Implementing Dynamics 365 Sales Professional alongside their existing Office 365 products, gave them the transparency they needed throughout the entire sales cycle.
Watch this video to see why Argusi is "a big fan" Dynamics 365 Sales Professional and how it transformed their Sales organization.
Creating World-Class Collaboration In A Global Team
Teams in today's modern workplace are often multi-office or even multi-continent affairs. As a result, team cohesion can challenge the best managers. In this Forbes article, "Creating world-class collaboration in a global team," learn how Kim DeLine, the COO for Elevate K-12, engages a distributed workforce in her role at the leading live streaming company in the education field.
With Microsoft Teams, you can connect across geographical and organization boundaries, run status updates and team building with remote workers via a cloud-based meeting solution, and foster a culture of knowledge sharing.
See how important it is to explain the "why" with a multi-cultural office and encourage an understanding of purpose during times of change.
Virgin Atlantic improves internal customer service with Power BI and PowerApps
At Virgin Atlantic, Manuela Pichler and the Business Systems Development team is focused on being the world's most-loved airline -- a goal that requires creating quick wins and tactical development solutions. To achieve this goal, Manuela adopted Microsoft PowerApps to simplify and accelerate app development by connecting business data with Power BI.
Watch this video to discover what Manuela and her team are able to achieve by using Microsoft Modern BI to simplify collaboration and data sharing and get quick access to data insights anytime and anywhere. From improving customer service to ensuring safety and compliance to sparking innovation -- Microsoft PowerApps and Dynamics 365 give Virgin Atlantic everything it needs to help business and field workers excel while bringing more love to the travel experience.
A day in the life - sales with Microsoft Teams
April, a sales rep, is looking to grow her company's Midwest customer base. See how she starts her day finding a lead in Microsoft Teams and then uses Dynamics and Power BI to dig out connections that turn that lead into an opportunity. By 5pm she now has a new resource to amp up more sales opportunities in the region.
Check out this infographic to see what deal building looks like with Microsoft Teams!
Monday, June 8, 2020
Wednesday, June 3, 2020
The 5 Habits Of Successful Sales Leaders
If you distilled the best practice for sales leaders, what would it look like?
Kevin Kruse, CEO of LEADx has complied his 5 top habits for sales managers to foster a top sales team. Learn how he sees your role as coach, how to give feedback and more!
Next, use Dynamics 365 to optimize your team's productivity by automating routine tasks and embedding familiar tools such as LinkedIn, Outlook, Excel etc. right into your sales process. Couldn't be easier! Great sales managers develop 5 habits to engage their team members.
Don't miss another post! Subscribe now.
The best collaboration and communication solution empowers employees to express ideas and unlock creativity. Microsoft 365 offers a broad and deep array of apps and services to give you flexibility in how your team connects, shares and communicates.
With Microsoft Teams you get chat, meeting apps, calling, Office 365 productivity and collaboration tools all in one place -- everything you need to be productive. Connect seamlessly across geographic and organization boundaries for easy collaboration and file sharing. Use modern storytelling tools to build and reinforce your culture. Manage and deliver training content to keep your workforce current. And minimize security risk and management costs. Intrigued? Subscribe now and learn more!
Satya Nadella On Microsoft's New Age Of Intelligence
"Microsoft was born to do a certain set of things. We're about empowering people in organizations all over the world to achieve more. In today's world, we want to use AI to achieve that."
That's Microsoft CEO Satya Nadella, crisply explaining the company's artificial-intelligence vision in an interview with Fast Company. Read the article for a look at how Microsoft aims to tie everything from Cortana to HoloLens to Office to Azure into one amazing AI experience.
Tuesday, June 2, 2020
Is Your Computer Being Held Hostage? What to Do.
Ransomware attacks happen more than you think. Back up data; keep security up to date and take on those hackers! These are just a few of the tips you'll get when you read this blog by security, privacy and identify theft expert, Robert Siciliano. Advanced threat protection is important, too.
Stitch Fix's radical data-driven way to sell clothes is reinventing retail
When you think of AI powerhouses, a fashion house may not be what first comes to mind. But capsule wardrobe company Stitch Fix is perfecting the art. In this article in Fast Company, learn how Stitch Fix relies on algorithms to drive all aspects of the business from selecting clothes for clients to running the warehouse. Their innovative Style Shuffle allows clients to rate clothing images each day, feeding the algorithm and refining the clothes offered to that customer. Customer comments after they've received a Fix give valuable feedback to clothing manufacturers on the minutiae of fit as well as style--a level of feedback they never get from retail.
This is the kind of pooling of data you get with the modern business intelligence of Power Bi and Azure. You can build and innovate with choice and flexibility. And you have visual drag and drop data exploration and interactive reporting right at your fingertips.
DNS e-Book - Gated
Here is a document that includes information about DNS security. It is important to consider how you secure your DNS from hackers.
Is Your Email System as Advanced as its Attackers?
New exploits come out faster all the time. Office 365 Advanced Threat Protection helps organizations stay ahead. Download and customize this infographic with your company logo. Then share it with customers and prospects to emphasize the costs and risks of cybercrime and the three ways Office 365 Advanced Threat Protection defends against unknown threats before data is compromised.
Integrating your enterprise resource planning system with customer relationship management
A priority of many businesses is integrating ERP software with their Customer Relationship Management (CRM) system. Read this article to discover the timesaving and data-related benefits these connections provide.
Transform interactions with Microsoft Dynamics 365!
Real time insights and embedded intelligence transform your customer interactions. Understand the impact of the buyer's journey. Target the right audience with dynamic segmentation. Bring together insights from multiple channels to give you unmatched advantage! Transform your selling with Microsoft Dynamics 365!
A Day in the Life of a Construction Pro with Microsoft Teams
Sofia is a construction company superintendent who works at multiple sites and uses Teams to keep her schedule and projects all in one place. View this infographic to get a glimpse of a day in Sofia's life -- and how she uses productivity, collaboration, BI and enterprise mobility tools in Teams to stay on track.
View: A Day in the Life of a Construction Pro with Microsoft Teams
5 reasons to choose Microsoft Power BI over Tableau
How do Microsoft's Power BI and Tableau compare? And how do you choose? Check out these five factors to consider as you evaluate the best solution for your data needs.
How Modern BI Delivers Insights to Anyone, Anywhere, At Any Time.
By the 2020s, only 25% of companies on the S&P 500 will be ones that exist today. An astounding 75% will be companies not on the index today. Check out this infographic to for an overview of how Power BI helps organizations thrive in a world of change by delivering insights to anyone, anywhere at any time.
View: How Modern BI Delivers Insights to Anyone, Anywhere, At Any Time.
Map to Your Customers' Sales Expectations
Check out this infographic to see how Dynamics 365 for Sales integrates with LinkedIn and familiar Office 365 applications like Outlook to make it easy for you to navigate common sales challenges and deliver delightful customer experiences.
Employee empowerment bears fruit
Early adopters of Office 365, Fruit of the Loom uses Microsoft Teams to combine tools that allow 30,000 associates to collaborate across locations and countries around the world.
The video in this episode tells the Fruit of the Loom story -- showing that no company is too established to transform. Watch it to discover how Microsoft Teams empowers employees to effectively express ideas and unlock creativity by bringing together chat, meeting, calling, Office 365 apps and third-party tools -- all in one place. In a world where enterprise-grade security and compliance are non-negotiable, Microsoft Teams gives Fruit of the Loom the protection it needs to create a secure culture of knowledge sharing and creativity.
Monday, June 1, 2020
Map to Your Customers' Sales Expectation
What do your customers expect from sellers? Wouldn't it be great to easily answer this question! This infographic includes powerful statistics and insight into the minds of customers.
According to McKinsey, the top customer request is to speed up interactions with sellers. This was mentioned two times more often than price. What's more, according to TOPO, 60 percent of companies lack a well-designed sales process.
Great news! Dynamics 365 Sales Professional helps your sellers stay engaged with customers and provides virtual collaboration via Teams.
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