Wednesday, August 26, 2020

Create a smarter farm powered by sustainable energy and artificial intelligence. Learn more about Microsoft Azure AI.

When it comes to digital transformation, becoming more efficient has always been a top priority, especially with regard to natural resources. Here, smart farming has allowed the industry to evolve in an exponentially more sustainable way while also delivering innovative solutions to issues such as population growth, climate change, and livestock nurturing. Subscribe now to get the latest news on how you can start creating a smarter farm, fueled by sustainable energy sources and powered by the intelligence of Microsoft Azure AI.

View: Create a smarter farm powered by sustainable energy and artificial intelligence. Learn more about Microsoft Azure AI.

The power of relationship selling

In this report—a collaboration between Microsoft and Heinz Marketing—you'll find insights gleaned from over 200 in-depth surveys with top sales leaders. Learn how to achieve desired sales goals, maximize the effectiveness of customer data, and take more strategic steps toward building personal relationships using data-driven engagement tactics.

View: The power of relationship selling

How CRM Improves Your Customer Service & Overall Customer Experience | CustomerThink

Customer experiences are everything. Here's the thing: it doesn't matter what you think they are, it matters what the customer perceives them to be. This means that accurately obtaining feedback from them is vital to keeping your business alive and consistently delivering the service that your clients expect from you. In theory, this is what customer services is for. But your customer services teams are only as effective as the data you give them to work with. You could have the best resources in the world, but if they can't quickly and accurately access your clients' data the moment they need it, they're dead in the water. And so, too, is your business in the long run. In this article, you'll learn 5 ways in which CRM software can empower your customer-facing teams with tools to better address client issues and draw insights to create a more empathic service. You'll also learn how it lowers the cost of each customer interaction by lowering the need to address recurring issues, and how it can become crucial to other departments such as sales, marketing, and development.

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5 Ways to Inspire Creativity and Innovation in Your Employees

Scott Duffy, entrepreneur and author of the book "Breakthrough," let us in on how to foster creative teamwork by breaking your staff out of the office mindset. In this Entrepreneur Magazine article, he shares tips to help you build experimentation in your team and create comfort around risk. Read on to learn how to foster inspiration and innovation!

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It's 2020. Do You Know Where Your Digital Future Is?

In most of our homes, we utilize and depend on the cloud in multiple ways every single day—think online banking and shopping, social media, email and doorbell video cameras. "It might be the first time in history that our habits at home have outpaced how we function at work," writes Tyler Bowman in his Forbes article, "It's 2020. Do You Know Where Your Digital Future Is?" Bowman addresses three main lingering concerns in the corporate world, including generational divide. "Millennials are driving a market disruption that many CEOs are grappling to embrace," Bowman adds, however, that this difference does not need to result in irreconcilable work practices and values. His suggestions for embracing the disruption support his main point, which is it's just a matter of time before our cloud utilization at work catches up to our already existing cloud dependency at home. Read this article for interesting perspective on the corporate cloud in 2020 and beyond.

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Tuesday, August 25, 2020

Day in the life - IT project manager

Join Jamal, IT project manager, as he navigates his day with the help of Microsoft Teams. With the mobile app, he joins the daily stand up meeting and reviews the daily activity feed. He reviews status and trends in the dashboard and tasks by owner in the planner. With the cloud-based meeting app. he can review past meetings and he tracks finances in another tab. Check out how Microsoft Teams makes his planning so much smoother with a secure location that brings together everything teams needs to be productive.

View: Day in the life - IT project manager

Day in the life - IT project manager

Join Jamal, IT project manager, as he navigates his day with the help of Microsoft Teams. With the mobile app, he joins the daily stand up meeting and reviews the daily activity feed. He reviews status and trends in the dashboard and tasks by owner in the planner. With the cloud-based meeting app. he can review past meetings and he tracks finances in another tab. Check out how Microsoft Teams makes his planning so much smoother with a secure location that brings together everything teams needs to be productive.

View: Day in the life - IT project manager

Solution overview video

This video highlights the benefits of using Activate Digital Selling solutions from Microsoft. Make the digital buying experience rich, personal, and efficient with predictive AI and unified customer data.

How Entrepreneurs Are Connecting the World With IoT

As we enter a new decade, the number of IoT-connected devices is predicted to grow 3x from 2019 to 2020, totaling 21 billion devices. As competition increases, so does innovation, and companies across the world are coming up with new uses and applications for the ever-increasing number of devices that are turned on each day. In this Entrepreneur.com article, you'll learn how companies and startups are finding new market niches to exploit the near unlimited potential of IoT technology, and how they're causing disruptive waves that ripple across different trades to nurture a near trillion-dollar industry.

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SQL Server and Azure SQL Database GDPR Guidance Paper

The General Data Protection Regulation (GDPR) is a regulation in European law on data protection and privacy in the European Union and the European Economic Area. It also addresses the transfer of personal data outside of these areas. To meet General Data Protection Regulation (GDPR) requirements, Microsoft has implemented technical (tooling) and organizational measures (processes) to ensure that data processing is in accordance with GDPR privacy regulations. The actual path will be different for every organization, but general resources are available in a Service Trust Portal that Microsoft has created for customers to get started. This white paper provides a good overview of GDPR and includes many links to sites with more specific information for associated topics. Contact us if you have questions!

View: SQL Server and Azure SQL Database GDPR Guidance Paper

SQL Server and Azure SQL Database GDPR Guidance Paper

The General Data Protection Regulation (GDPR) is a regulation in European law on data protection and privacy in the European Union and the European Economic Area. It also addresses the transfer of personal data outside of these areas. To meet General Data Protection Regulation (GDPR) requirements, Microsoft has implemented technical (tooling) and organizational measures (processes) to ensure that data processing is in accordance with GDPR privacy regulations. The actual path will be different for every organization, but general resources are available in a Service Trust Portal that Microsoft has created for customers to get started. This white paper provides a good overview of GDPR and includes many links to sites with more specific information for associated topics. Contact us if you have questions!

View: SQL Server and Azure SQL Database GDPR Guidance Paper

Why governments trust Microsoft with their digital transformation

Public sector initiatives are more often than not highly complex and carefully planned endeavors. And, to be fair, they have every reason to be. Millions of people depend on public services to make their lives better, and even a brief interruption can affect thousands of citizens. This doesn't mean that governments should postpone or cancel their digital initiatives, however—they just have to avoid as much risk as humanly possible. A significant part of this involves making the right choice when partnering with a provider and choosing the correct platform. It's critical, therefore, to pick one that guarantees flexibility, security, and cost-effectiveness, but more importantly, ensures the continuity of public services. In this infographic, you'll learn why Microsoft has become the partner of choice for governments across the world, and what characteristics have helped Microsoft's products become a staple for public digital initiatives.

View: Why governments trust Microsoft with their digital transformation

SunCulture: Helping to weather the dry seasons

Sometimes, having access to the right data at the right time can enable life-saving decisions. If you don't believe so, just ask Monica, a Kenyan farmer who has to leverage water from a well in her back yard to irrigate her crops as well as provide her family with drinkable water. Due to climate change, rainy seasons have become more and more scarce, forcing her to carefully manage her water output depending on the weather patterns in her region. Watch this video to learn how solar-powered digital transformation and Microsoft Azure are empowering farmers like Monica with easily accessible, accurate data that allows them to effectively predict rainfall, control their irrigation systems, and increase yields.

Why governments trust Microsoft with their digital transformation

Public sector initiatives are more often than not highly complex and carefully planned endeavors. And, to be fair, they have every reason to be. Millions of people depend on public services to make their lives better, and even a brief interruption can affect thousands of citizens. This doesn't mean that governments should postpone or cancel their digital initiatives, however—they just have to avoid as much risk as humanly possible. A significant part of this involves making the right choice when partnering with a provider and choosing the correct platform. It's critical, therefore, to pick one that guarantees flexibility, security, and cost-effectiveness, but more importantly, ensures the continuity of public services. In this infographic, you'll learn why Microsoft has become the partner of choice for governments across the world, and what characteristics have helped Microsoft's products become a staple for public digital initiatives.

View: Why governments trust Microsoft with their digital transformation

Schneider Electric | How Microsoft Teams helped create a successful HR marketing campaign

Diversity is a defining characteristic of today's global workforce. With teams working on projects around the world, it's critical to have different perspectives on the work being done to ensure an inclusive final product or service that all users can relate to. To that end, Schneider Electric wanted to create a Human Resources campaign that would bolster its reputation as a company that prides itself on being diverse and recruiting the best talent from around the world. It was only appropriate, then, that during the creation of such an important campaign, the company would include as many voices as possible to ensure an adequate representation of its multi-ethnic workforce. In this video, you'll learn how Schneider Electric used Microsoft Teams to ensure constant collaboration and provide a digital workspace where ideas could be polished into final concepts. You'll also discover how even complex projects that span multiple teams across various regions can thrive when empowered with the right focus and digital tools.

Schneider Electric | How Microsoft Teams helped create a successful HR marketing campaign

Diversity is a defining characteristic of today's global workforce. With teams working on projects around the world, it's critical to have different perspectives on the work being done to ensure an inclusive final product or service that all users can relate to. To that end, Schneider Electric wanted to create a Human Resources campaign that would bolster its reputation as a company that prides itself on being diverse and recruiting the best talent from around the world. It was only appropriate, then, that during the creation of such an important campaign, the company would include as many voices as possible to ensure an adequate representation of its multi-ethnic workforce. In this video, you'll learn how Schneider Electric used Microsoft Teams to ensure constant collaboration and provide a digital workspace where ideas could be polished into final concepts. You'll also discover how even complex projects that span multiple teams across various regions can thrive when empowered with the right focus and digital tools.

Schneider Electric | How Microsoft Teams helped create a successful HR marketing campaign

Diversity is a defining characteristic of today's global workforce. With teams working on projects around the world, it's critical to have different perspectives on the work being done to ensure an inclusive final product or service that all users can relate to. To that end, Schneider Electric wanted to create a Human Resources campaign that would bolster its reputation as a company that prides itself on being diverse and recruiting the best talent from around the world. It was only appropriate, then, that during the creation of such an important campaign, the company would include as many voices as possible to ensure an adequate representation of its multi-ethnic workforce. In this video, you'll learn how Schneider Electric used Microsoft Teams to ensure constant collaboration and provide a digital workspace where ideas could be polished into final concepts. You'll also discover how even complex projects that span multiple teams across various regions can thrive when empowered with the right focus and digital tools.

Finding the right IoT solution for your business

It's no secret that IoT is revolutionizing business around the world. However, investing in IoT is not as simple as investing money in new platforms or applications. The real challenge lies in finding a model that works for your business and adjusts to your organization's focus and competitive advantage. In other words, it's the opposite of a one-size-fits-all approach, and making the wrong choice can have profound consequences that can take years to overcome. In this infographic, we'll cover the distinctions between Software-as-a-Service (SaaS) and Platform-as-a-Service models, as well as explain the main variables that can determine where your business stands when choosing one of these models.

View: Finding the right IoT solution for your business

Finding the right IoT solution for your business

It's no secret that IoT is revolutionizing business around the world. However, investing in IoT is not as simple as investing money in new platforms or applications. The real challenge lies in finding a model that works for your business and adjusts to your organization's focus and competitive advantage. In other words, it's the opposite of a one-size-fits-all approach, and making the wrong choice can have profound consequences that can take years to overcome. In this infographic, we'll cover the distinctions between Software-as-a-Service (SaaS) and Platform-as-a-Service models, as well as explain the main variables that can determine where your business stands when choosing one of these models.

View: Finding the right IoT solution for your business

Finding the right IoT solution for your business

It's no secret that IoT is revolutionizing business around the world. However, investing in IoT is not as simple as investing money in new platforms or applications. The real challenge lies in finding a model that works for your business and adjusts to your organization's focus and competitive advantage. In other words, it's the opposite of a one-size-fits-all approach, and making the wrong choice can have profound consequences that can take years to overcome. In this infographic, we'll cover the distinctions between Software-as-a-Service (SaaS) and Platform-as-a-Service models, as well as explain the main variables that can determine where your business stands when choosing one of these models.

View: Finding the right IoT solution for your business

Why aren't your customers listening to you?

"Why are my customers not listening to me?" is a question frequently asked by frustrated marketers and decision-makers. To address this question, author Carly Driscoll asks two crucial follow-ups: do you truly know who your customers are, and are you really delivering them an impactful message? At first glance it may seem intuitive or even simple, but successfully answering these questions requires a marketer to truly empathize with their audience—a task much easier said than done. Fortunately, there's a time-proven way to not only interest your customers, but also convert leads into revenue-generating relationships that will drive growth and brand prestige: great content. In this eye-opening article, you'll learn about the successful R.I.D.E. methodology for content creation, and how to effectively inform your customers with solid content marketing at each stage of the buying process.

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Why aren't your customers listening to you?

"Why are my customers not listening to me?" is a question frequently asked by frustrated marketers and decision-makers. To address this question, author Carly Driscoll asks two crucial follow-ups: do you truly know who your customers are, and are you really delivering them an impactful message? At first glance it may seem intuitive or even simple, but successfully answering these questions requires a marketer to truly empathize with their audience—a task much easier said than done. Fortunately, there's a time-proven way to not only interest your customers, but also convert leads into revenue-generating relationships that will drive growth and brand prestige: great content. In this eye-opening article, you'll learn about the successful R.I.D.E. methodology for content creation, and how to effectively inform your customers with solid content marketing at each stage of the buying process.

Read More...

Why aren't your customers listening to you?

"Why are my customers not listening to me?" is a question frequently asked by frustrated marketers and decision-makers. To address this question, author Carly Driscoll asks two crucial follow-ups: do you truly know who your customers are, and are you really delivering them an impactful message? At first glance it may seem intuitive or even simple, but successfully answering these questions requires a marketer to truly empathize with their audience—a task much easier said than done. Fortunately, there's a time-proven way to not only interest your customers, but also convert leads into revenue-generating relationships that will drive growth and brand prestige: great content. In this eye-opening article, you'll learn about the successful R.I.D.E. methodology for content creation, and how to effectively inform your customers with solid content marketing at each stage of the buying process.

Read More...

A digital workspace that transforms ideas into revenue. Subscribe now to learn more about Microsoft Teams.

Innovative ideas are an organization's greatest asset. Yet these assets need the appropriate space to grow, evolve, and transform into revenue-generating initiatives. Whether digital or physical, today's workplaces need to harness the synergy of everybody involved and empower them to share and collaborate in an environment that fosters productivity. These workplaces also need to adapt to everybody's needs and remain intuitive for the entire team, regardless of age, background, or gender. Subscribe now to stay current on the latest digital workplace trends, and discover how you can foster inclusion and innovation across your business with the help of Microsoft.

View: A digital workspace that transforms ideas into revenue. Subscribe now to learn more about Microsoft Teams.

Wednesday, August 19, 2020

A day in the life - Marketing

Meet Pam, a marketer who's planning an event while running the rest of her marketing operation. She can check her activity feed at home before leaving for work to see the priorities for the day. She can join a status meeting remotely using Microsoft Teams and using OneDrive-lined documents she can share documents, co-edit files in PowerPoint, Excel and access outside apps like Adobe Creative Cloud, Hootsuite and much more. Take a look and explore how Microsoft Teams can bring together everything a team needs to be productive!

View: A day in the life - Marketing

When it comes to artificial intelligence, throw away that tired old tech rulebook

Emerging technologies always demand new approaches to risks and opportunities. They often force us to rethink and modify our existing methodologies in favor of more integrated and interconnected processes. In this regard, artificial intelligence is definitely no exception. However, there's still a lot of mysticism around what implications AI might have for today's businesses and what measures organizations must take to ensure the successful execution of their AI initiatives. In this article, you'll learn about four ways in which ways AI is poised to turn the enterprise landscape on its head and how your business can better prepare for its ventures into artificial intelligence.

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When it comes to artificial intelligence, throw away that tired old tech rulebook

Emerging technologies always demand new approaches to risks and opportunities. They often force us to rethink and modify our existing methodologies in favor of more integrated and interconnected processes. In this regard, artificial intelligence is definitely no exception. However, there's still a lot of mysticism around what implications AI might have for today's businesses and what measures organizations must take to ensure the successful execution of their AI initiatives. In this article, you'll learn about four ways in which ways AI is poised to turn the enterprise landscape on its head and how your business can better prepare for its ventures into artificial intelligence.

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Enable digital, efficient, and trust-building services. Subscribe to learn more about Microsoft for Government.

Efficiency is especially important when other people's lives depend on your services. Today's governments now have the digital tools at their disposal to empower their citizens with intuitive, accessible applications that eliminate the need for paper, manual tasks, and long wait times. Subscribe now to learn how your organization—public or private—can increase its ability to deliver fast, timely services that will improve end-user satisfaction and help you build trust with your target audience.

View: Enable digital, efficient, and trust-building services. Subscribe to learn more about Microsoft for Government.

Enable digital, efficient, and trust-building services. Subscribe to learn more about Microsoft for Government.

Efficiency is especially important when other people's lives depend on your services. Today's governments now have the digital tools at their disposal to empower their citizens with intuitive, accessible applications that eliminate the need for paper, manual tasks, and long wait times. Subscribe now to learn how your organization—public or private—can increase its ability to deliver fast, timely services that will improve end-user satisfaction and help you build trust with your target audience.

View: Enable digital, efficient, and trust-building services. Subscribe to learn more about Microsoft for Government.

Gartner Peer Insights 'Voice of the Customer': CRM Lead Management

Gartner Peer Insights compares vendors' customer relationship management (CRM) systems, which can then be used to determine best practices for your own business. This study in statistics provides insight on the best ways to capture and manage leads.

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Gartner Peer Insights 'Voice of the Customer': CRM Lead Management

Gartner Peer Insights compares vendors' customer relationship management (CRM) systems, which can then be used to determine best practices for your own business. This study in statistics provides insight on the best ways to capture and manage leads.

Read More...

Why the cloud? Why Microsoft Azure?

Is the cloud secure for my apps? Which apps make sense to run in the cloud? Can I trust my business-critical app to a cloud vendor? You want to head to the cloud, but naturally you have questions. You may also wonder why customers choose Microsoft Azure for their cloud migration. One reason is unparalleled innovation: you can maximize your productivity with fully managed services such as App Service, Azure SQL Database, and global on-demand Infrastructure as a Service (IaaS). Your focus should be driving your business priorities instead of worrying about running data centers. Want to know the other reasons to choose Azure? Have questions? Content MX is ready to help you!

View: Why the cloud? Why Microsoft Azure?

Microsoft's Teams Is Its Slack Competitor for Office 365

It's no secret that Slack has taken the corporate world by storm. This successful collaboration app has managed to find a home in the offices and laptops of startups and multinational companies thanks to its intuitive, chat-based functionality. However, today's highly fluid, complex, and remote workforce requires more than just chat-based collaboration—it needs native integration with crucial productivity apps, as well as a secure, flexible document repository that enables multi-team and project cooperation. This is where Microsoft Teams excels. In this article, you'll learn the competitive advantages of Teams over competing tools, and how Microsoft CEO Satya Nadella and Office 365 corporate vice president Kirk Koenigsbauer have learned from industry pain points to create a fully integrated, holistic collaboration software solution that is empowering companies to scale and expand across the world.

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Tuesday, August 18, 2020

3 reasons to invest in Microsoft Azure AI

Digital transformation enabled businesses to obtain data from places they never thought possible and to monitor every aspect of customer interactions to gain a holistic view of their customers. Companies soon realized, though, that an overabundance of unstructured data was not only wasteful, but could also become counter-productive, and that some automation was needed to identify the data that could be acted upon to generate real value. However, as the influx of data grew more and more massive, it became clear that more advanced methods of automation were needed to keep up with the scale of commercial IoT and digital operations. Enter artificial intelligence. In this infographic, you'll learn why capitalizing on AI has become crucial for today's leading enterprises, and how investing in Microsoft Azure AI can help you create a smarter, faster-growing business.

View: 3 reasons to invest in Microsoft Azure AI

Drive better relationships with Microsoft Dynamics 365. Subscribe to learn more.

Having data can either be a good thing or a disadvantage—it all depends on the accuracy of the data sources and your organization's ability to unify them to empower sales and customer service teams. Subscribe now to stay up to date on how your business can use Microsoft Dynamics 365 and Azure to enable innovation and sustain consistent growth with insight-rich data.

View: Drive better relationships with Microsoft Dynamics 365. Subscribe to learn more.

Digital Transformation in the Oil & Gas Industry: Collect and Monitor Sensor Data

At oil and gas facilities, data from sensors and cameras must be collected, analyzed and visualized economically in order to keep operations running smoothly. Watch this Lizo video to see how the Power BI application allows remote decision-making—significantly reducing overhead cost and achieving operational efficiency.

FINNING | Customer Value of Self-Service IoT Apps on the Azure Cloud

Finning, the second largest supplier of Caterpillar machinery in the world, was intent on delivering next-generation, experience-enhancing services to its clients. However, there was something standing in the way: siloed databases that were forcing users to use multiple logins for multiple platforms, resulting in a disjointed and ultimately convoluted practice. Watch this video to learn how Finning used Microsoft Azure Cloud to unify fragmented data sets and streamline its customer journey roadmap.

Helsana goes digital and improves customer experiences with Microsoft technologies

When analyzing what steps to take with digital transformation, Helsana—one of the largest health insurance companies in Switzerland—decided to focus on rethinking its interactions with customers. However, siloed information and disjointed customer touchpoints were preventing the insurer from seeing the complete picture of its customers' journeys. In this video, you'll learn how Helsana utilized Microsoft Dynamics 365 to empower its customer service and sales teams with on-point customer insights that enabled tailored offers and services. You'll also see how Microsoft Azure allowed for an increasingly secure and flexible environment that fostered innovation and improved Helsana's ability to dynamically react to new challenges.

3 characteristics that define the modern workplace

Today's diverse and intergenerational workforce is most productive when it has adequate channels to collaborate in a seamless and effective way. There's a catch, however: teams are far more diverse and remote than ever before, and each organization requires its own distinct approach to digital collaboration. In other words, your workplace tools and applications must be customized based on your teams' diversity, location, and work methods. With this infographic, you'll learn about the three main characteristics that define our modern workplace and gain insight into what drives productivity and efficiency in today's organizations. After reading it, you'll have a better understanding of current trends and can keep these in mind when creating or modifying your organization's work environment.

View: 3 characteristics that define the modern workplace

Monday, August 17, 2020

Buying is a journey

Go beyond transactions and interactions to give your buyers unique experiences that build trust. Transform the sales experience with Dynamics 365 Sales. Features include enabling smarter selling with contextual AI, increasing sales profitably with advanced insights, and improving coaching and sales performance.

View: Buying is a journey

Wednesday, August 12, 2020

Harness the power of affordable, clean, and sustainable energy. Learn more about Microsoft Azure.

Digital hasn't only made things more comfortable for us, it's also made them better for those without access to basic health or basic services around the world. One example of this is, by creating an interconnected world, we gain a better understanding of how technology can be used to control our natural resources more efficiently and accessibly. While these use cases may be employed in the First World to make existing services self-sustainable and cleaner, in more remote parts of the globe they can be used to create new services that make life better for everyone. Subscribe now to learn more about how you can utilize Microsoft Azure to make your clean energy solutions a reality.

View: Harness the power of affordable, clean, and sustainable energy. Learn more about Microsoft Azure.

Harness the power of affordable, clean, and sustainable energy. Learn more about Microsoft Azure.

Digital hasn't only made things more comfortable for us, it's also made them better for those without access to basic health or basic services around the world. One example of this is, by creating an interconnected world, we gain a better understanding of how technology can be used to control our natural resources more efficiently and accessibly. While these use cases may be employed in the First World to make existing services self-sustainable and cleaner, in more remote parts of the globe they can be used to create new services that make life better for everyone. Subscribe now to learn more about how you can utilize Microsoft Azure to make your clean energy solutions a reality.

View: Harness the power of affordable, clean, and sustainable energy. Learn more about Microsoft Azure.

Creating World-Class Collaboration In A Global Team

Teams in today's modern workplace are often multi-office or even multi-continent affairs. As a result, team cohesion can challenge the best managers. In this Forbes article, "Creating world-class collaboration in a global team," learn how Kim DeLine, the COO for Elevate K-12, engages a distributed workforce in her role at the leading live streaming company in the education field. With Microsoft Teams, you can connect across geographical and organization boundaries, run status updates and team building with remote workers via a cloud-based meeting solution, and foster a culture of knowledge sharing. See how important it is to explain the "why" with a multi-cultural office and encourage an understanding of purpose during times of change.

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How to Give People What They Want Online

What do customers really want out of their online interactions with your company? Answering this question correctly can mean the difference between increasing revenue and joining the group of businesses that, combined, lose upwards of $1.6 trillion each year by not living up to consumer expectations. Truth be told, there is no single correct answer to this question, and yours will ultimately depend on your product, service, or industry. However, there are four general principles that every business can integrate into their customer experience strategy that have proven to yield exceptional results, regardless of the nature of their business. Read this article to learn how you can leverage these trends in your favor and increase brand loyalty among your customers.

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A day in the life - sales with Microsoft Teams

April, a sales rep, is looking to grow her company's Midwest customer base. See how she starts her day finding a lead in Microsoft Teams and then uses Dynamics and Power BI to dig out connections that turn that lead into an opportunity. By 5pm she now has a new resource to amp up more sales opportunities in the region. Check out this infographic to see what deal building looks like with Microsoft Teams!

View: A day in the life - sales with Microsoft Teams

A day in the life - sales with Microsoft Teams

April, a sales rep, is looking to grow her company's Midwest customer base. See how she starts her day finding a lead in Microsoft Teams and then uses Dynamics and Power BI to dig out connections that turn that lead into an opportunity. By 5pm she now has a new resource to amp up more sales opportunities in the region. Check out this infographic to see what deal building looks like with Microsoft Teams!

View: A day in the life - sales with Microsoft Teams

A day in the life - sales with Microsoft Teams

April, a sales rep, is looking to grow her company's Midwest customer base. See how she starts her day finding a lead in Microsoft Teams and then uses Dynamics and Power BI to dig out connections that turn that lead into an opportunity. By 5pm she now has a new resource to amp up more sales opportunities in the region. Check out this infographic to see what deal building looks like with Microsoft Teams!

View: A day in the life - sales with Microsoft Teams

Tuesday, August 11, 2020

5 reasons to empower governments with digital transformation

Delivering the best services possible to citizens while managing tight budgets is an everyday struggle for public institutions. Although this is also true for many privately owned companies, a slight delay or inefficiency in public services can spell disaster for entire families. Yet keeping up with digital transformation can be difficult for such institutions thanks to nightmarishly long bureaucratic processes and archaically old existing architectures. This means that once a digital strategy gets approved, there's little to no room to get things wrong. When thing do go the right way, however, governments and public institutions are empowered with unparalleled efficiency that translates into a better quality of life for all citizens. In this infographic, you'll learn how digital transformation strategies can greatly improve the effectiveness of public services and significantly enhance taxpayers' overall perception of the institutions that implement them.

View: 5 reasons to empower governments with digital transformation

SunCulture success story: Remove labor to let water flow

"Work smarter, not harder" has become the motto of the digital age. Yet in some parts of the world where modern technology is not accessible, hard, manual labor is the only choice people have to get things done. For example, in parts of Africa where running water is not available, farmers like Monica must manually extract water from a well and distribute it amongst her family, crops, and animals. This isn't just exhausting but also extremely inefficient, and can lead to small yields for such an extensive level of effort. To make matters worse, seasonal changes greatly impact the amount of water available, making life for people like Monica that much harder. So, how can you leverage the power of modern technology to help these farmers produce more food and secure a better future? Watch this video to learn how SunCulture is using solar energy to bring hope and prosperity to Monica and more farmers like her in Kenya.

Lizo | Transformation in the oil & gas industry: data analysis and visualization

Data. There's a lot of it, and it's everywhere. Azure cloud services helps organizations manage all aspects of their volumes of data. Here is an example of how a company in the oil and gas industry could utilize Azure Cosmos DB for data acquisition and Power BI for rich analytics with real-time insights. Through partnering with Microsoft, a company like Lizo would be able to actualize their vision of next-generation data analysis and visualization. Watch this and look for additional Lizo videos to demonstrate the capabilities and power of Azure!

Collaborate better with Microsoft Teams. Subscribe to learn more.

Today's global workforce relies on technology to push forward revenue-generating projects. Now more than ever, finding the correct workplace tools is becoming a crucial part of every organization's digital transformation strategy. Subscribe now to discover how Microsoft Teams is delivering tangible, scalable benefits to companies worldwide. Additionally, learn how Microsoft technologies can empower your business to become a local, regional, or global leader by driving increased efficiency and superior collaboration.

View: Collaborate better with Microsoft Teams. Subscribe to learn more.

How to accelerate digital selling with Dynamics 365

This video provides an overview of the sales accelerator in Microsoft Dynamics 365 Sales Insights. You will learn how to maintain business continuity with the sales accelerator, a digital-first experience that enables salespeople to work remotely.

FINNING digitally transforms its operations with IoT apps on Azure cloud

FINNING, the world's largest Caterpillar dealer, started its digital transformation journey with customers in mind, but soon realized that its own operations were seeing just as many benefits as its clients. Not willing to turn down an opportunity to improve, FINNING quickly learned that the data obtained from customer-facing solutions enabled it to gain insights into internal processes and become even more efficient. Watch this video to learn how Azure IoT can have game-changing solutions that push forward internal process optimization and enhance customer satisfaction.

LV= provides world-class claims handling with Microsoft Artificial Intelligence and Machine Learning

From its Head Office in Bournemouth on the South Coast, LV= provides investment and insurance services to more than 5 million members and customers thoughout the UK. One of the UKs largest insurers, LV= paid individual protection claims totalling £97.9 million during 2018. Watch this video to learn how LV= increased flexibility and productivity thanks to Azure Machine Learning.

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Durham University moves fully online with Microsoft Teams to provide educational continuity

Times of uncertainty have forced many organizations to shift how they work and communicate. At Durham University, founded in North East England in 1832, classes had to move online, and staff needed to work remotely so that the university could continue to serve its students, academics, and departments. To respond effectively to the developing crisis, Durham University scaled up its use of Microsoft Teams to add to its online learning tool set, maintain community, and make it possible to collaborate and communicate remotely.

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Wednesday, August 5, 2020

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The best collaboration and communication solution empowers employees to express ideas and unlock creativity. Microsoft 365 offers a broad and deep array of apps and services to give you flexibility in how your team connects, shares and communicates. With Microsoft Teams you get chat, meeting apps, calling, Office 365 productivity and collaboration tools all in one place -- everything you need to be productive. Connect seamlessly across geographic and organization boundaries for easy collaboration and file sharing. Use modern storytelling tools to build and reinforce your culture. Manage and deliver training content to keep your workforce current. And minimize security risk and management costs. Intrigued? Subscribe now and learn more!

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The best collaboration and communication solution empowers employees to express ideas and unlock creativity. Microsoft 365 offers a broad and deep array of apps and services to give you flexibility in how your team connects, shares and communicates. With Microsoft Teams you get chat, meeting apps, calling, Office 365 productivity and collaboration tools all in one place -- everything you need to be productive. Connect seamlessly across geographic and organization boundaries for easy collaboration and file sharing. Use modern storytelling tools to build and reinforce your culture. Manage and deliver training content to keep your workforce current. And minimize security risk and management costs. Intrigued? Subscribe now and learn more!

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Empower your organization—public or private—with Microsoft Dynamics 365. Subscribe to learn more.

Efficiency and productivity can mean the difference between remaining relevant and fading into obscurity. For both the private and public sectors, digital transformation has proven invaluable when it comes to leaving behind archaic technology, fragmented data sets, and insecure processes. It's also proven to be a crucial tool for increasing collaboration and improving employees' work satisfaction with flexible, intuitive, digital tools that enable seamless knowledge transfer regardless of location. Subscribe now and gain access to the latest news, relevant case studies, and industry trends that will help you plan, develop, and deploy effective digital strategies with Microsoft.

View: Empower your organization—public or private—with Microsoft Dynamics 365. Subscribe to learn more.

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Tuesday, August 4, 2020

How Chesterfield County streamlines workplace experiences with Microsoft Dynamics 365

When you think digital transformation, what typically comes to mind? For most people, it means rapidly changing technology within the context of enterprise and consumer-oriented private services. Many don't realize that digitalization and efficiency is just as crucial in the public sector as any other industry. Here, digital transformation can mean the difference between effectively improving someone's life or making them waste months—or years—in bureaucratic limbo. In this video and case study, you'll learn how Chesterfield County replaced its 20-year-old mainframe application with a cloud environment based on Microsoft Dynamics 365 that enabled easier knowledge transfer and increased efficiency—and most important, allowed the county to deliver on its promise of helping over 340,000 citizens live better lives.

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Employee empowerment bears fruit

Early adopters of Office 365, Fruit of the Loom uses Microsoft Teams to combine tools that allow 30,000 associates to collaborate across locations and countries around the world. The video in this episode tells the Fruit of the Loom story -- showing that no company is too established to transform. Watch it to discover how Microsoft Teams empowers employees to effectively express ideas and unlock creativity by bringing together chat, meeting, calling, Office 365 apps and third-party tools -- all in one place. In a world where enterprise-grade security and compliance are non-negotiable, Microsoft Teams gives Fruit of the Loom the protection it needs to create a secure culture of knowledge sharing and creativity.

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A Day in the Life of a Construction Pro with Microsoft Teams

Sofia is a construction company superintendent who works at multiple sites and uses Teams to keep her schedule and projects all in one place. View this infographic to get a glimpse of a day in Sofia's life -- and how she uses productivity, collaboration, BI and enterprise mobility tools in Teams to stay on track.

View: A Day in the Life of a Construction Pro with Microsoft Teams

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More than ever before, organizations are augmenting human skills, ingenuity, and business acumen with data analytics, productivity, and enterprise solutions to gain a competitive edge. Subscribe today to stay informed on how solutions like Dynamics 365, Power BI, and other Microsoft services and solutions are enabling modern businesses to take the lead over competitors and finish first in the marketplace.

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SunCulture success story

If you're reading this, then chances are that getting easy access to clean, running water isn't an issue for you. But for around 43 percent of the world's total population, this simply is not the case. For them, obtaining the drinkable water they need to sustain their families requires hard work and commitment. To make matters even more critical, most of them live in rural areas in which farming is their main source of income. This means that any available water must be carefully distributed between their crops and family, an exhausting situation that can take all day just to keep a small patch of land in farmable condition. Such is the case for Monica, a Kenyan farmer who every day must assume the roles of mother of four, farmer, merchant, and housekeeper just to make ends meet. In this video, you'll learn how she managed her dwindling water supply to keep her farm yielding, family fed, and trade at the local market—a situation that was soon to improve dramatically thanks to modern technology.

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While there are multiple ways to distinguish yourself from your competitors, one sure way to set yourself apart is to create and deliver personalized experiences to both existing and prospective customers, tailored to their unique needs and preferences. One sure way to accomplish this is with Dynamics 365. Subscribe today, and stay informed on how Dynamics 365, along with other leading Microsoft solutions, can help elevate and transform your engagements with both current and future customers.

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Rapidly-growing UK restaurant chain migrates key business processes to Microsoft Dynamics 365

TGI Friday's popular and rapidly growing restaurant franchise in the UK wanted a more scalable, flexible platform for core business processes. To support its ambitious growth, the franchise is consolidating business operations starting with financial management on Microsoft Dynamics 365. Built-in functionality and ease-of-use mean that TGI Friday's can continue to onboard more business processes while expanding its franchise. Benefits include lower costs, easier access to data, and better insight.

Finishing first with Renault Sports Formula One and Dynamics 365

To monitor every aspect of performance, a Renault Sports Formula One race car is outfitted with over 200 sensors that generate more than 35 billion data points over a typical race weekend. Since two or more sensors can be matched to form around 20,000 different virtual channels, cars relay an enormous volume of data back to the Renault Sports team during races and tests. By pairing Azure-based Dynamics 365 for Operations with Microsoft Power BI, the Renault Sports team can bring up and track this data in real time, enabling them to make exact modifications and adjustments at lightning speed to squeeze more performance out of the car. Watch this short video to see how the Renault Sports Formula One team capitalizes on the features of Dynamics 365 for Operations and Microsoft Azure to make its cars faster than ever and reach the finish line first.

24 Hour Fitness personalizes member services using Dynamics 365

Just as every person's fitness goals are different, so too are the individual paths to achieving those goals. But when it comes to creating customized experiences for its 4+ million members across the U.S., 24 Hour Fitness realized there was only one sure path to success: Microsoft Dynamics 365. In the crowded wellness industry, 24 Hour Fitness distinguishes itself through both its innovative approach to fitness and its personalized approach to member service. Today, the company is applying data analytics to member marketing by connecting Dynamics 365 with Adobe Experience Cloud hosted on Microsoft Azure to personalize marketing messages to millions of members at its 400+ health clubs. Watch this video to see how 24 Hour Fitness is connecting marketing and sales data to reach people in exciting new ways, attract record numbers of members, and ultimately help more people attain their fitness goals.

Introducing Microsoft Teams

How do you empower great ideas across a digital workspace so that they evolve in a fluid and organic matter? This is a critical question to answer for any company with a remote workforce—and with teams growing more diverse and intergenerational every year, it's becoming increasingly complex. In this video, you'll learn how Microsoft Teams complements the already-robust applications found in Office 365. You'll also discover how both solutions together are enabling some of the world's leading companies to create frictionless digital workplace experiences for their employees.