Wednesday, March 31, 2021

In an era of distractions, Microsoft wants AI to be your coworker

Microsoft is aiming to adapt its productivity suite to a short-attention-span world, bringing years of research into products like PowerPoint, Outlook, and Excel. This article outlines how after years of slavishly digitizing and formatting words, numbers, and images, future versions of Word, Excel, and PowerPoint will be much more aware of your work and how you do it. Intelligent algorithms will find patterns and meanings in the data and use the insights to help you get through your day more efficiently. This transition to smarter work software has already begun.

Read More...

Social Asset B: Curate an end-to-end digital buying experience with AI-generated customer insights

Learn how to curate an end-to-end digital buying experience with AI insights. Subscribe now!

View: Social Asset B: Curate an end-to-end digital buying experience with AI-generated customer insights

Social Asset 2: Subscribe

Stay up to date and leverage the latest in open source. From DevOps transformation to product innovation - subscribe now!

View: Social Asset 2: Subscribe

Tuesday, March 30, 2021

Digital selling insights

Orchestrating data from multiple sources is important when compiling an accurate "big picture" to inform strategic action. This infographic offers 5 keys to provide insights and recommendations to your team.

View: Digital selling insights

Analytics & AI solution video

This video is a quick introduction to Microsoft Analytics and AI, explaining how to expand the reach of your data insights and gain increasing levels of efficiency and personalization. By harnessing the power of Microsoft Analytics, you can inform and drive intelligent automation through AI and machine learning. 

Subscribe Now!

Innovating with Microsoft not only secures your revenue with reliable predictions but also keeps your business safe from fraud. Don't miss another post and subscribe now!

View: Subscribe Now!

5 Ways to Lead Effective Virtual Meetings With Your Remote Teams

With virtual meetings, your team can connect from across the globe. In this article, read five tips to help you ensure high productivity and efficiency during your virtual meetings. You'll also learn techniques to be certain that everyone has their camera on, to connect with your people with empathy, to ask if there's anything they need, to ensure there's space for attendees to share their thoughts, and to set an agenda with an outline.

Read More...

Subscribe now

Streamline your sales collaboration with Microsoft. Subscribe now!

View: Subscribe now

DevOps at Microsoft: Innovating on open source

Microsoft's .NET Engineering Services team used GitHub and Azure Pipelines for a DevOps overhaul from the ground up. Having code on GitHub enabled them to work together with more developers, while Azure Pipelines gave them the reliability and scale they were looking for. Watch this video and see how open source makes sense. When you're ready to innovate, contact us to learn more.

NSW: Investing in education technology

For educators, digital transformation isn't just students having access to computers and googling information. It's introducing young people to the increasingly advanced technological capabilities that surround them—and will be a part of their working future. To kick off our video series, we go to New South Wales, Australia, where technology is shaping the ways students learn and teachers teach. With Microsoft support, over 400,000 devices can be supported within one organization. It's geographically encompassing and developed for anytime-anywhere teaching and learning. It saves users time and money. Have a look!

Streamline solutions with Microsoft Teams

Using Microsoft helps you save time by having all solutions in one place for improved collaboration and information sharing. Foster a collaborative environment and embrace the upside of teamwork - frictionless sharing that makes good ideas exceptional.

View: Streamline solutions with Microsoft Teams

Grant Thornton closes new opportunities faster with Dynamics 365 Sales Insights and AI

To best serve its clients, Grant Thornton must tie its extensive knowledge of macro-level economic and industry trends to the micro-level business needs, motivations and challenges faced by individual executives within its client base. The global accounting and consulting firm does this by using Microsoft Dynamics 365 Sales, Microsoft Azure, and LinkedIn Sales Navigator to "connect the macro with the micro" and deliver that information quickly and accurately to geographically distributed team members. It also uses Dynamics 365 Sales Insights to understand the health of client relationships and where new opportunities may lie, take actions based on those insights, close new opportunities faster and win more deals.

How NASCAR team Hendrick Motorsports uses Microsoft Teams to win races

For the 2018 racing season, NASCAR imposed a new set of regulations on competitors, including limiting the number of team members allowed on the track during races. For legendary race team Hendrick Motorsports, this meant that many of the race-day crew would now need to perform their critical duties remotely from the team headquarters in Concord, NC. Hendrick Motorsports adjusted to the new regulations with technology, by making Microsoft Teams their new hub for all race communications and decision making.

Monday, March 29, 2021

Improve efficiency and quality with AI-infused finance processes

Many businesses still implement legacy technology and traditional processes, but AI is transforming the playing field. In this blog post, a Microsoft Dynamics 365 Finance Manager writes about how Finance Insights works to reliably predict customer payments, adapts quickly with intelligent budget proposals, and increases projected cash flow.

Read More...

Sell smarter with Microsoft Dynamics 365 and Office 365

In this video, you'll see how Microsoft Dynamics 365 for Sales and Office 365 go beyond sales force automation to leverage CRM, engagement data, and insights to help your enterprise break down silos, drive more efficient sales, and win more revenue.

Wednesday, March 24, 2021

Improve your agency's collaboration, transparency, and sustainability. Get started with Microsoft 365.

To increase access to their services, governments can now literally place them in the hands of their citizens via intuitive, mobile-first applications and websites that provide greater visibility and efficiency. This approach greatly reduces citizens' efforts toward solving simple administrative tasks. This in turn allows public employees to focus more time on responsibilities with higher impacts, such as delivering services to those who most need them. Subscribe now to get the latest insights into how you can use Microsoft 365 to enable more-efficient services and build trust among your citizens.

View: Improve your agency's collaboration, transparency, and sustainability. Get started with Microsoft 365.

Deepen and engage customers with AI

Microsoft Analytics and AI accelerates digital transformation that deepens engagement, predicts outcomes, and automates operations. Subscribe now!

View: Deepen and engage customers with AI

Selling successful process

Today, success is about quality over quantity, replacing the days of cold calling and cut-and-pasting of boilerplate email copy. This infographic provides three key themes to each part of a successful sales process.

View: Selling successful process

Social asset 1: Subscribe now

Learn more about Microsoft Teams for remote work. Subscribe now!

View: Social asset 1: Subscribe now

Effective DevOps - Building a DevOps Culture at Scale

Read and share this e-Book to learn about building a strong and sustainable DevOps culture to get the most out of the platform.

Read More...

Tuesday, March 23, 2021

The power of relationship selling

In this report—a collaboration between Microsoft and Heinz Marketing—you'll find insights gleaned from over 200 in-depth surveys with top sales leaders. Learn how to achieve desired sales goals, maximize the effectiveness of customer data, and take more strategic steps toward building personal relationships using data-driven engagement tactics.

View: The power of relationship selling

Wild & Wolf replaces legacy systems with Microsoft Dynamics 365 Business Central

Find out how one global company removed outdated, legacy systems and truly transformed the way they ran their business with Microsoft Dynamics 365 Business Central. Quickly outgrowing their disjointed systems, Wild & Wolf desperately needed a single platform to use across all their businesses.

Microsoft Teams to get new meeting and calling experience in June

This article describes various new features in Microsoft Teams, including enabling calls in separate Windows and pinning meeting controls to the top of your screen.

Read More...

Allstate transforms the customer experience with Azure AI

This video showcases how Allstate is transforming customer support with artificial intelligence. With Azure Cognitive Services, Allstate is capturing insights from customer calls to enable a more seamless customer experience.

Fraud Losses in 2019 Topped $1.9B, FTC Reports

Last year alone there were more than 650,000 reports of identity theft, with most consumers reporting credit card fraud and loan fraud.

Read More...

Connecting with 500 million passionate fans worldwide

Since 2014, Real Madrid has been revolutionising the world of sports with Microsoft as their Official Technology Partner. Their revolution puts the fan at the centre of their strategy and seeks to know everything about them to be able to satisfy their needs in the best possible way. They involve great challenges and great benefits for all areas of the Club.

Solution overview video

This video highlights the benefits of using Activate Digital Selling solutions from Microsoft. Make the digital buying experience rich, personal, and efficient with predictive AI and unified customer data.

Romanian healthcare provider improves customer experience and business operations with Microsoft

Regina Maria is a leading provider of healthcare services in Romania. Microsoft equips it with technology to optimise business processes and maintain a high level of patient care. Microsoft Teams unifies its communication applications into a single system, allowing it to reduce the approval process time and increase speed and rate of response to customer feedback. With Microsoft tools, Regina Maria's database is 20% more accurate and complaint management is 50% faster.

A company crazy about chocolate, and serious about people, uses Microsoft Teams to build personal relationships

Dutch startup Tony's Chocolonely grew out of a journalist's exposé of child slave labour in the cocoa industry and his dream of making the chocolate trade slavery-free. The Amsterdam-based company grew quickly, but its original collaboration apps didn't support its international expansion or its work-life balance ideals. Teams enables Tony's Chocolonely workers to communicate on a personal level with their colleagues in Europe, America and Africa. Adding telephony capabilities makes it even more powerful, with everything available in one single interface.

Read More...

Securing software, together

On GitHub, teams work together to secure the world's software at every step. This infographic highlights the four pillars of GitHub's approach to security.

View: Securing software, together

Monday, March 22, 2021

City of Houston: transportation transformation

As cities become more densely populated, local governments must find ways to provide more-accessible services to all their citizens. One way they can do this is by investing in digital solutions that allow for the creation of new services while increasing the scope and efficiency of existing services. A shift to digitized operations enables public employees to do more with less and empowers them via digital tools that broaden the impact of their actions. In this video, you'll see how the city of Houston is using Microsoft technology to enable new services, reduce traffic congestion, and help create a better future for all its citizens.

Wednesday, March 17, 2021

Overcoming misconceptions about open source

Driving adoption of open-source DevOps becomes easier after addressing four common myths. Myths like open source isn't secure, or open source isn't enterprise-grade. For debunking these and more, this infographic has the answers.

View: Overcoming misconceptions about open source

Subscribe Now!

Microsoft can help you get started to fight against fraud. Don't miss another post and subscribe now!

View: Subscribe Now!

Tuesday, March 16, 2021

Gartner Peer Insights 'Voice of the Customer': CRM Lead Management

Gartner Peer Insights compares vendors' customer relationship management (CRM) systems, which can then be used to determine best practices for your own business. This study in statistics provides insight on the best ways to capture and manage leads.

Read More...

How a cloud-native approach enables frictionless, scalable security

The cloud has profoundly transformed the way organizations operate by simplifying delivery, scale, and management to drive innovation. Cloud technology also greatly empowers development teams by allowing them to shorten development cycles and re-envision the nature of business operations. No technology is without its unique challenges, though. Security and IT teams sometimes struggle with the adoption of a cloud-native approach because of the friction it can generate with existing applications, some of which lack the requirements for scalable cloud integration capabilities. Read this article to learn about the three main characteristics that network detection and response (NDR) solutions must have to ensure scalable, frictionless security and native integration with industry-leading solutions such as Microsoft Azure.

Read More...

Social Asset A: Strengthen customer relationships with a unified customer data profile and predictive insights

Subscribe now

View: Social Asset A: Strengthen customer relationships with a unified customer data profile and predictive insights

Alaska Airlines makes shopping easier

A great online shopping experience begins with great software. Alaska Airlines is using microservices, Microsoft Azure, and Windows Server Containers with Docker to launch new e-commerce features faster—in minutes versus days. Travelers get new offers sooner, which translates to happier customers and higher revenues. By running its e-commerce engine in Azure in hybrid fashion, Alaska can also scale more easily and cost-effectively, ensuring its sites run at the optimum point of performance and cost.

Read More...

Subscribe now

To learn more about selling smarter, subscribe now.

View: Subscribe now

Social Asset 1: Subscribe now

Security is vital to DevOps. Microsoft DevOps with GitHub features a best-in-class Security Lab. The lab's mission to inspire and enable the community to secure the open-source software we all depend on. The lab finds vulnerabilities, empowers others, and fosters collaboration. Subscribe for more.

View: Social Asset 1: Subscribe now

The intelligent, connected cloud introduces both opportunity and risk

As organizations embrace the opportunities presented by cloud and mobile computing to connect with customers, build remote workforces, and optimize operations, they also expose themselves to new risks. No technology is a completely foolproof, and as businesses become more and more digitized, they increase the risk of someone stealing their data or compromising their credibility. In this infographic, you'll get a glimpse of both sides of cloud technology. On one hand, it provides immense opportunities for innovation and mobility; on the other, it comes with risks that businesses must consider to safeguard the continuity of their operations in the digital world.

View: The intelligent, connected cloud introduces both opportunity and risk

Fortnum and Mason delivers memorable customer experiences with Microsoft Dynamics 365

Fortnum and Mason uses Dynamics 365 to support efficiency and growth for the future. The system provides important insights such as how often a customer shops with them and what their spend is, giving Fortnum and Mason the tools to make sure it is offering customers the products and services they want. Overall speed and usability, as well as closer control on costs, allows Fortnum and Mason to be proactive about achieving goals and serving its customers.

GitHub seeks security

Microsoft GitHub has created an innovative workflow for people involved in security to work together to write and maintain secure code. Security Lab is GitHub's meeting ground for security researchers and developers. The lab has a focus on open-source software and is raising the bar for competitors. Read more about GitHub's moves to fix system security through collaboration in this article from Forbes, then contact us to learn more.

Read More...

Solution overview video

This video highlights the many ways Microsoft Teams can help your business inspire collaboration, reduce costs and risks, and deepen engagement.

Monday, March 15, 2021

Protect your e-commerce business with Fraud Protection

Microsoft Dynamics 365 Fraud Protection is a cloud-based solution designed to help e-commerce merchants decrease costs associated with fraud, increase acceptance rates, and improve the customer shopping experience. With Microsoft Dynamics 365 Fraud Protection, you can combat payment and account-creation fraud with adaptive AI technology. Additionally, you can connect to a network of other knowledgeable merchants to gather quality insights while improving customer service with the built-in escalation support tool. Discover how you can take an innovative approach to boost your e-commerce revenue with Microsoft Dynamics 365 Fraud Protection in this video.

Buying is a journey

Go beyond transactions and interactions to give your buyers unique experiences that build trust. Transform the sales experience with Dynamics 365 Sales. Features include enabling smarter selling with contextual AI, increasing sales profitably with advanced insights, and improving coaching and sales performance.

View: Buying is a journey

Wednesday, March 10, 2021

Don't miss another post! Subscribe now!

Stay in the loop on all things DevOps. For tips, tricks, and news on Microsoft DevOps with GitHub, Design Visual Studio, Azure, and more—subscribe now!

View: Don't miss another post! Subscribe now!

Enable accessible, secure data for stakeholders and employees. Learn more about Microsoft 365.

In the digital age, more and better data is key to making informed decisions that can have long-lasting impacts on an organization. But procuring, analyzing, and extracting insights from massive amounts of information isn't enough anymore. To truly empower business intelligence, organizations must provide every stakeholder, decision-maker, and employee with easy access to the data they need to make proper decisions and enjoy richer experiences. Subscribe now to learn how Microsoft 365 can digitize your business through secure, flexible applications that enable insights and collaboration across your organization.

View: Enable accessible, secure data for stakeholders and employees. Learn more about Microsoft 365.

Turn prospects into engaged customers

Today's B2B buyers have high expectations, and those expectations will not be met if B2B buyers are accustomed to sophisticated consumer interactions in their personal lives. Executive B2B buyers are not impressed by marketing driven by large, relatively impersonal data analysis that leads to inconsistent and conflicting interactions or sales outreach that doesn't cater specifically to their needs at the right time. This blog recommends taking a new approach that unifies relationship data across the full customer lifecycle.

Read More...

Social asset 7: Subscribe now

Stay connected with Microsoft Teams. Subscribe now!

View: Social asset 7: Subscribe now

Modd.io brings open source game development to everyone

Modd.io is a Canadian startup that has created an innovative open source gaming platform written entirely in Node.js on the Azure platform. Using a proprietary visual scripting language, Modd.io allows individuals without an extensive background in coding to create and publish HTML5 multiplayer games. Its community of gamers can play user-generated games, even viewing and using shared source code in their own creations. Read on:

Tuesday, March 9, 2021

Mazik Global innovates while navigating healthcare compliance best practices

Learn how Mazik Global used Dynamics 365 and PowerApps to develop applications for COVID-19 in this video. MazikCare is a healthcare cloud platform based on Microsoft Dynamics and Power Platform that provides a flexible, modular approach to healthcare business management. Mazik Global continuously innovates with solutions such as this by utilizing Microsoft platforms.

H&R Block delivers with Azure DevOps and Microsoft

With recent changes in the tax industry, H&R Block made plans to stay ahead, providing seamless multichannel experiences and unifying its disparate data sources to better serve its customers. By moving its various workloads to Microsoft SQL Server 2017 and Microsoft Azure and using Azure data services, the tax provider has been able to enhance service delivery, scale to meet its peaks in demand, and accelerate innovation. Watch this video for the story.

Read More...

New survey finds 22% of Americans have been targeted by digital fraud related to COVID-19

COVID-19 has shifted the economic landscape in unprecedented ways, driving dramatic increases to ecommerce businesses. New research from TransUnion shows the impact on markets in two key findings: a 23% increase in global e-commerce transactions and a parallel 22% uptick in e-commerce fraud. This thought leadership article from Forbes details the findings, educates merchants about potential disruptions, and advises consumers on how they can avoid falling victim to fraud.

Read More...

Engaging at scale

This infographic represents successful companies' consensus about which sales tools are most effective in enabling their sales teams to engage at scale with target accounts.

View: Engaging at scale

City of Houston: Data accessibility

Making relevant information accessible to the thousands or millions of people who need it is among the top priorities of any public institution. Thanks to cloud technology and modern enterprise software, this critical goal is now significantly easier to achieve. Simply opening a one-way communication channel isn't good enough, though. Citizens also need seamless mechanisms for voicing concerns, downloading documentation, requesting public services, and obtaining assistance from public employees when they need it. In this video, you'll see how the city of Houston, Texas, has made modernization, digital transformation, and data accessibility a reality for its employees and citizens via Microsoft 365.

Transformation by the numbers

DevOps is just the start. Top organisations know that transformation also depends on technology, talent, culture and process. GitHub helps enterprises put them all to work - in one place. Check out these impact results by the numbers and see why GitHub is the best in open source.

View: Transformation by the numbers

Learn with Visual Studio Remote Office Hours

Remote Office Hours is a new live broadcast directly from the Microsoft Visual Studio team. It's about everything Visual Studio, with rare insights into the inner workings of features, processes, and the people that make it all happen. The style is conversational, light, and casual—a show by developers for developers. Read on to learn more here:

Read More...

Collaborate with Microsoft Teams

This infographic lists the many ways you can use Microsoft Teams to drive workplace collaboration. It also provides statistics on the success and popularity of Microsoft Teams.

View: Collaborate with Microsoft Teams

Worldwide logistics provider connects the dots, boosts ROI with Dynamics 365 Marketing

How does a global company connect its salespeople to customers in an efficient yet personal way? Rotterdam-based Broekman Logistics decided to add the Microsoft Dynamics 365 Marketing app to the company's existing Dynamics 365 Sales app to make it even easier and more efficient to find and develop high-quality leads and nurture customer relationships. As a result, Broekman Logistics not only increased its sales, but also gained valuable insights that it uses to sharpen sales management. The real engine behind global logistics? It's all about a smooth collaboration between sales and marketing.

CWPS uses Microsoft Teams to re-imagine sales project workflows

How can your organisation benefit from Microsoft Teams? Learn from Frank Lusko, the EVP of Sales and Marketing at CWPS, to hear how his sales team has benefited from this collaboration tool through features such as notification alerts and planner scheduling.

Monday, March 8, 2021

Best practices infographic

Microsoft advocates for financial practices that foster productivity and help businesses reach their revenue goals. This infographic lists six essential concepts that drive long-term financial sustainability and growth.

View: Best practices infographic

How to accelerate digital selling with Dynamics 365

This video provides an overview of the sales accelerator in Microsoft Dynamics 365 Sales Insights. You will learn how to maintain business continuity with the sales accelerator, a digital-first experience that enables salespeople to work remotely.

Wednesday, March 3, 2021

Make data-driven decisions with payment predictions

Make data-driven decisions with customer payment predictions, cash flow management, and forecasting. Learn more about managing risk and fraud with Microsoft by subscribing!

View: Make data-driven decisions with payment predictions

Digital selling insights

Orchestrating data from multiple sources is important when compiling an accurate "big picture" to inform strategic action. This infographic offers five keys to provide insights and recommendations to your team.

View: Digital selling insights

Social Asset B: Any developer, any platform

Deliver fast, efficient product innovation on any platform using DevOps with GitHub. Support your developers by helping them build the right teams, with the right tools, for the right projects - all in one place. Subscribe to learn more!

View: Social Asset B: Any developer, any platform

Protect the Privacy of Your Microsoft Teams Meetings

With the increased usage of Microsoft Teams to conduct virtual meetings, the need for tactical best practices to protect your privacy from intruders is also on the rise. This thought leadership article explores how to protect the privacy of your Microsoft Teams Meetings, with easy ways to mitigate the risk of such problems by updating your settings.

Read More...

Tuesday, March 2, 2021

Subscribe now

Drive smarter selling and optimize engagement. Microsoft has the tools to make it happen. Subscribe now!

View: Subscribe now

Cincinnati Children's makes tough times easier

Cincinnati Children's Hospital Medical Center is well known for excellent care and its commitment to the well-being of the families it serves. To reduce strain for parents and make their lives easier, the hospital created the Caren mobile app using Microsoft Azure and Azure services. Parents turn to Caren for help navigating the hospital, getting answers to their questions, and entertaining their children. Using the app lets parents focus more on their families and less on stressful details.

Read More...

Top 10 devices you need to secure in 2020

As IoT devices become increasingly more intertwined in our modern lives, we must come to terms with the fact that each device represents a potential risk for stolen or compromised data. Cybercriminals are constantly looking for new targets to exploit, and unprotected IoT devices are an especially vulnerable way for hackers to tap into our personal and business accounts and cause major damage. It's critical for organizations to minimize potential security breaches by leveraging enterprise-grade network security and protecting employee-owned devices through secure BYOD programs. In this article, you'll learn about the top 10 devices that hackers can potentially use to compromise your business. You'll also get insights into how these devices can be shielded against prying eyes.

Read More...

Create and Use Private Channels in MS Teams

With Microsoft Teams private channels, you can have focused, private conversations with specific people on your team. This Microsoft Teams tutorial video will show you how to create private channels as you're working remotely.

The City of Houston: Security as a job

For the city of Houston, modernization is an opportunity for secure government operations. The three main solutions officials focus on are disaster recovery/response, school safety, and transportation. By accessing more secure data with Microsoft IoT innovation, the city of Houston can respond to any crisis and ensure public safety.

Social Asset 2: Subscribe now

Streamline your sales collaboration with Microsoft. Subscribe now!

View: Social Asset 2: Subscribe now

A multilayered approach to data protection

For businesses in the digital age, cloud technology has become a key enabler of growth and innovation. But no great opportunity is without risk, and moving to the cloud also means having to secure enterprise data as it travels into and out of organizations. Today's leading enterprise cloud platforms provide organizations with the compliance and security they need to protect their data, regardless of scale or region. In this infographic, you'll learn how Microsoft 365 E5 uses a multilayered approach to protecting sensitive information and provides the insights you need to optimize your organization's security.

View: A multilayered approach to data protection

Top seven tips for faster application development with DevOps

DevOps can help teams of any size develop, fix, and deploy software faster.

Read More...

Sell smarter with Microsoft Dynamics 365 and Office 365

In this video, you'll see how Microsoft Dynamics 365 for Sales and Office 365 go beyond sales force automation to leverage CRM, engagement data, and insights to help your enterprise break down silos, drive more efficient sales and win more revenue.

Get started with GitHub and Azure DevOps

Adopting the tools and mindset of DevOps in the right manner will facilitate development efficiency, boost productivity, and increase the rate at which products can be brought to market. These helpful tips will get you on your way to gaining powerful design capabilities, innovation, acceleration, and more with GitHub and Azure.

View: Get started with GitHub and Azure DevOps

Monday, March 1, 2021

The DevOps Imperative: Keep Up or Get Lost

When the software industry is moving faster than ever, security testing must keep up. The only way to sustain a high release cadence is to progress through the software development life cycle (SDLC) the right way the first time.

Read More...

Rapidly-growing UK restaurant chain migrates key business processes to Microsoft Dynamics 365

TGI Friday's popular and rapidly-growing restaurant franchise in the UK wanted a more scalable, flexible platform for core business processes. To support its ambitious growth, the franchise is consolidating business operations starting with financial management on Microsoft Dynamics 365. Built-in functionality and ease-of-use mean that TGI Friday's can continue to onboard more business processes while expanding its franchise. Benefits include lower costs, easier access to data, and better insight.