Monday, May 31, 2021
Speed up the process: develop an app in hours
This brief video shows how Microsoft Power Apps accelerates the process for building custom applications. Learn how to turn your creative ideas into a mobile or web application quickly. Instead of months, Power Apps can help you get your app up and running in a few hours. The simple drag-and-drop elements and pre-built templates accelerate app development. Learn how to build and deploy apps fast to extend value and agility for your business.
4 strategies for modernizing your business applications
Discover four key strategies for modernizing your business applications—rehost, refactor, rearchitect, and rebuild. In this infographic, you'll learn why and when to use these specific strategies.
View: 4 strategies for modernizing your business applications
Wednesday, May 26, 2021
Social Asset 1: Subscribe now!
For news, updates and insights on remote work, best-in-class software, and more, subscribe now!
The Workforce of the Future eBook
New levels of connectivity and advanced technologies like AI enable businesses to process more data on a larger scale. AI plays one of the biggest roles - in terms of disruption and resulting opportunity - for our industry and our workforce. As we look to a future powered by a partnership between computers and humans, we must address these challenges head on: How will AI impact employment and jobs? How do we ensure that AI is designed, used and governed responsibly? Explore answers to these questions and more in this valuable eBook.
Tuesday, May 25, 2021
Drive innovation with insights: engage customers, empower employees, and transform business solutions
Drive innovation with insights to engage customers, empower employees, and transform business solutions.
Unify workplace collaboration
Subscribe now and unify your workplace collaboration with @Microsoft Teams.
Ste. Michelle Wine Estates ensure business continuity with Dynamics 365
In this video, see how Ste. Michelle Wine Estates continues to prioritize the safety and well-being of its employees and customers during the COVID-19 pandemic. The company has taken numerous precautions to minimize risk and has transformed business processes to serve its customers during these difficult times. Microsoft Dynamics 365 solutions help this company stay in touch with employees, maintain facilities, meet new business requirements, and more.
Social Asset B: Hybrid Environments
Secure hybrid environments for the lowest TCO with an integrated solution. Learn more about simplifying and fortifying with Microsoft security. Subscribe here!
How the Atlantic is preserving published history with Azure AI
The Atlantic is using Azure AI to preserve 160 years of published history. Specifically, the Atlantic is using Azure Cognitive Search to transition from hard copy to a digital system where its archives can be perused by the public. Writers can use these services as a resource to build connections between stories and enrich their content.
The Role of AI and People Analytics in Developing the Leaders of Tomorrow
While investment in digital business solutions continues to increase, employees remain the lifeblood of every enterprise. This article from Forbes covers key ways AI and analytics help organisations hire the right people and train them for success.
Imperial College London uses Teams to teach and connect in a time of COVID
A world top ten university, with an international reputation for excellence in teaching and research, Imperial College London now uses Microsoft Teams to teach and connect in a time of COVID-19. In this video, see how the college is now relying on Teams for the delivery of its lectures and its remote labs, as well as a "virtual common room" where students and faculty can interact. Staff now have the fluid integration of shared files, scheduled events, and the students' use of the virtual learning environment, providing opportunities to respond to students in a way never done before.
Leveraging your Microsoft assets in this remote access world
More of the workforce is working remotely than ever before. Organisations are adapting and implementing new remote access solutions. Now is the time to evaluate the Microsoft tools you already have at your fingertips and leverage the built-in remote work security features and capabilities. Read more in this article from National Law Review.
American Red Cross - Power Platform and Microsoft Teams - Microsoft Ignite 2019
The American Red Cross deploys a suite of Microsoft products to streamline operations, allowing them to focus on their core mission of alleviating human suffering. From sharing information and organising work in Teams, to co-ordinating with other relief agencies through Microsoft Power BI during a disaster, watch this video for the full story.
ROI Azure Synapse
This infographic shows how @Microsoft Azure Synapse brings Big Data and Data Warehousing together in a single service to provide limitless analytics.
Monday, May 24, 2021
Grocery chain in northern California and southern Oregon boosts customers relationships with custom app
A grocery chain needed a faster, more robust system for managing new product requests. Microsoft Power Apps was the solution. Quickly and easily developed in ten days, the new app not only saved time, but it also boosted revenue through streamlined, product-ordering flow. Find out why it's also popular with customers, and read their success story here:
Build applications without breaking the bank
This brief video shows how Microsoft Power Apps can engage employees, improve efficiencies, and solve unique business challenges, all while saving money. Cut down on maintenance costs with the fully managed platform and discover the impressive ROI numbers for further savings.
5 ways to lead effective meetings with your remote team
In a world where remote work is more and more common, virtual meetings have become the norm. But technical problems, audio delays and lack of personal interaction can dampen spirits and halt innovation. How can leaders better connect with their teams across a digital distance? Check out these five tips from Entrepreneur.
Wednesday, May 19, 2021
Security Power
Securing your systems with a data-driven, human-guided security approach allows you to detect and respond to attacks more quickly and accurately. This infographic outlines how the global network of real time threat intelligence from Microsoft continues to evolve, anticipate and stay ahead of risks.
Tuesday, May 18, 2021
Intelligent, Trusted, Flexible
This infographic offers an in-depth look at how Microsoft business analytics and AI is intelligent, trusted, and flexible. This service produces faster, more accurate insights and predictions. It also offers the most secure, compliant, and scalable system. Finally, it works with what you have.
Microsoft pivots to digital selling with Dynamics 365 to reach more customers
Microsoft has flipped the traditional sales model over the past few years, from inside sales teams supporting field sales teams to those inside teams now outnumbering their field counterparts. Today, more than 2,500 digital sellers serve customers from eight sales centers around the world. As more customers move to digital buying, the volume of leads generated has grown exponentially. To keep up, Microsoft Digital Sales turned to Microsoft Dynamics 365 Sales and Sales Insights to scale for increased demand, engage customers remotely, and increase seller productivity.Scaling for increased demandAs millennials move into the ranks of decision makers, they're expecting digital buying experiences. In response, inside selling increased 89 percent in just four years, according to a 2017 InsideSales.com study. That has resulted in more leads, more contacts, more activities, and more digital channels—and traditional tools and processes no longer meet these new challenges. Microsoft found the answer in its own business solutions, Dynamics 365 Sales and Sales Insights.
Modern meetings need modern tools
Have you attended a meeting lately? How was it? In a commissioned report, Microsoft learned about employee challenges with meetings. The findings? Meeting stressors: longer than planned; attendees multi-tasking, late or unprepared; difficult to schedule everyone; and too many meetings. Additionally, 50% of meetings are status or collaborative, and participants need multiple tools. The bottom line is that meeting attendees need better tools that satisfy the needs and address the challenges of today's modern meetings. Microsoft Teams fits the bill.
How to build autonomous systems with AI
This video is a powerful example of how autonomous systems can be aligned to intelligently perform routine tasks. Toyota Material Handling partnered with Microsoft using AirSim (an open source simulation platform originally developed to teach drones or robots to learn in high fidelity simulated environments) to train a forklift on tasks like picking up a pallet. This video illustrates the vision for a future warehouse with pre-trained, intelligent forklifts assisting people in everyday activities.
HP uses AI to transform its customer support experience
HP Inc. handles more than 600 million technical support contacts each year, and the company strives to make every single one a satisfying experience for the customer. To improve both self-service and contact center support delivery, HP built a virtual agent using the Microsoft Dynamics 365 AI solution for customer service. Customers can now interact conversationally with the assistant to solve common problems, support staff use the Microsoft AI solution for instant access to a wealth of troubleshooting information, and the company gains deeper insights into common customer issues.
HP uses artificial intelligence to transform its customer support experience
HP Inc. handles 600 million technical support contacts each year and they want to make each one a satisfying experience for the customer. They built a virtual agent using the Microsoft Dynamics 365 AI solution for customer service to streamline the process. This video explains how.
Leonard Cheshire supports people to live, learn, and work independently with the help of Power Apps and Dynamics 365
Leonard Cheshire is a major nonprofit that is removing barriers to independent living, learning, and working for people with disabilities. Using Microsoft Power Apps, the organization is building a complete, cohesive platform for modern, streamlined operations. After many years of disparate technologies, Leonard Cheshire staff now work on a common platform with a single view of the information they need. See their success story here:
Building the AI-Powered Organization
The business world is rapidly changing. It is estimated that AI will add $13 trillion to the global economy over the next decade - and yet from thousands of executives surveyed, only 8% of firms are adopting core practices that fully support implementation. Businesses arrive at progress slowly, reflecting a failure to rewire within the organisation. This article from Harvard Business Review demonstrates how companies can make a successful shift to utilising AI and setting themselves up for success.
BP deploys Microsoft 365 to improve user experience and security
Every day, BP manages the difficult business of finding, producing, marketing and moving energy around the globe. Core to success is the modernisation and digitisation of the business, while being able to defend a vast digital perimeter against cyber-attacks. This video shows how BP is migrating its work environment to Microsoft 365 Enterprise E5 to take advantage of a platform approach.
2 Types of Artificial Intelligence
Bring the future into your business today with AI. Explore two types: Pre-Built and Custom Built. Pre-Built AI has cognitive services - deep learning cognitive capabilities ready to use (vision, speech, knowledge, translation, etc.), whereas Custom Built AI uses machine learning capabilities to analyze data to build and an artificial neural network to address specific problems not covered by Cognitive Services.
Monday, May 17, 2021
Innovation for everyone
Overcome obstacles to innovation and see how Microsoft Power Apps modernizes the app creation process. Accelerate development to build apps without risk, deploy quickly, integrate data, and infuse AI. As IT moves towards low-code solutions, you can become an agile, data-first company with Power Apps. Learn how:
ComAP: digital transformation of sales
The Czech company ComAp makes control units for diesel, gas, dual fuel, and other kinds of power generators for clients all over the world. Its devices can be found in hospitals, banks, and data centers. Since its foundation in 1991, ComAp has put emphasis on readiness in providing services to its customers. The effort to be always there for its customers has become one of the company's essential values. For ComAp, digitalization of sales with Microsoft has enabled global consolidation and consistency throughout their offices.
NSW: Empowering through ease of use
For the New South Wales Department of Education, getting students excited about technology started with ease of use. Students were empowered through using technology they were originally unfamiliar with and over time creating professional quality work. Teachers saw increased confidence levels as well as authentic interest from students wanting to learn more.
We want devices and technology that are easy to use, whether it be students in an educational environment or employees in the modern workplace. Ease of use must be a priority, and Microsoft Teams was built for this. View this video for a quick glimpse of this.
Integrate the apps you're using with Teams
This infographic shows how your business can operate with more agility by using Teams. Think about the tools, files and dashboards you already use. Many of them can be added right into Teams and can be found right in the Teams app store. Bring the apps and services you love into Teams to save time and increase efficiency.
Wednesday, May 12, 2021
Improve performance with faster, more accurate insights and predictions
Microsoft Analytics and AI takes innovation to the next level with faster, more accurate insights and predictions. Subscribe now to stay informed!
View: Improve performance with faster, more accurate insights and predictions
Microsoft Transforms its Sales Practices
As software customers become better informed through their own online research, sellers must adapt their sales practices to engage with them at the right time and with the right insights to deliver value. By adopting a relationship sales approach that encompasses social listening, customer research, and innovative technology, the Inside Sales team at Microsoft has undergone a digital transformation that drives better interactions and establishes a model from which both partners and customers benefit.
Faster together: How citizens plus pros are reshaping app dev with low code
In this digital briefing, learn how IT teams are embracing citizen development within their organizations. Join the excitement surrounding low-code solutions among IT staff and explore best practices for creating teams that encourage collaboration between citizen and professional developers. Start your app journey here.
50 Percent of Emails and Texts are Misunderstood, But There's an Easy Way to Change That
Digital communication permeates every aspect of the modern workplace, from emails to texting to messaging to the chat feature in Microsoft Teams. Unfortunately, "people think others understand their messages 90 percent of the time, but the actual statistic is only 50 percent," according to Nick Morgan, author of "Can You Hear Me? How to Connect with People in a Virtual World."
How do we make sure our messages aren't misunderstood half the time? In his article, "50 Percent of Emails and Texts are Misunderstood, But There's an Easy Way to Change That," Ryan Jenkins states there's a simple solution: use emojis.
Not only is emoji acceptance in the workplace growing (61% of emoji users use them at work), but research demonstrates that the same part of the brain that processes human faces also processes emojis. "When an emoji conveys a human emotion, it can be transferred in a text. Therefore, emojis help communicators manage the emotional tone of digital messages. And emojis help recipients interpret the tone of digital message," writes Jenkins.
The modern workplace includes increased digital communication as well as increased emoji use—read this article in its entirety to understand the benefits of using emojis at work 😊
Reliable Electric: Power platform customer story
This case study tells the success story of Lars Peterson, a citizen developer and general manager at Reliable Electric in Canada. Teaching himself Power Apps, Microsoft Flow, and SQL, Lars built a simple but powerful app that accelerates the bidding process for electricians. Ultimately, his company replaced proprietary bidding software that cost $2,000 per seat, transforming the business and improving the bottom line. Learn how you can start saving, too.
Social Asset 2: Subscribe now!
Microsoft Analytics and AI spark innovation and enable endless opportunities for using your data to foster growth. Subscribe now!
City of Houston: optimising business processes
Optimising business processes to meet challenges is a driver for digital transformation in Houston. For the city, security, reliability and resiliency are key. It needs to ensure their systems and data are reliable so it can quickly recover from unexpected events. Microsoft solutions can help. Learn how in this video:
Tuesday, May 11, 2021
How to use AI in Sales & Marketing
This video illustrates how to get the most from Dynamics 365 - the unified platform powered by Azure AI and natively integrated with your favorite Microsoft 365 applications. Learn how to enable an intelligent sales and marketing approach for your organization with AI from Microsoft Dynamics 365.
Increase sales with AI-prioritized activities and cadences
Increase sales and adjust to fluctuations in demand by scaling sales resources and arming digital sellers with training/skilling and next best action enablement tools. Learn how Microsoft makes it possible. Subscribe now.
View: Increase sales with AI-prioritized activities and cadences
NSW: Assisting assistive technologies
According to the World Health Organization, more than one billion people globally are living with a disability, yet only one in ten has access to assistive technology.
Inclusion is an important topic for Microsoft; to help everyone get the most from accessibility resources, the company has created the Disability Answer Desk (DAD). It's free, 24/7 technical support from Microsoft experts trained in assistive technologies. All organizations have assistive technology needs, and for some its absolutely crucial.
View this video to learn how the New South Wales education department utilizes Microsoft Teams to address assistive technology needs for its students and staff.
Future Generali uses Microsoft AI to Deepen Customer Engagements
Future Generali India Life Insurance Co. Ltd. adopted the use of REVA, a chatbot built on the Microsoft Bot Framework, which plays a key role in driving insightful conversations with its customers. In this video, see how the company has already seen an increase in the customer satisfaction rate by 91%, which won them the Microsoft and CNBC TV18 #AIForAll award for leveraging AI for enhancing customer engagement.
Analytics and AI Microsoft Principles
This infographic details the Microsoft philosophy toward responsible and ethical AI through a set of core principles. These principles include maximizing efficiencies without destroying the dignity of people and guarding against bias. It additionally, it advocates for accountability against intended harm, transparency, privacy, and design that assists humanity.
Why only the agile will survive
COVID-19 has led to huge changes worldwide across industries, in personal life and in society at large. It was "the mother of all disruptions" and "it is ushering in a new age." Make sure your organisation is ready to survive or even thrive. The key - you need to be agile.
Leverage existing talent: empower your team to develop apps
This video shows how you can enable your current team to build application solutions with advanced functionality using Microsoft Power Apps. Its visual approach is intuitive and simple, yet flexible and powerful. This low-code platform has capabilities for both citizen and pro developers. Unleash your IT team to collaborate with fully supported end-to-end, low-code development. Learn more here:
Security beyond Microsoft products
With Microsoft, security can be simple once again. Microsoft 365 provides an intelligent security hub that works seamlessly across platforms, going far beyond Microsoft - to Linux and Mac, to AWS and beyond, so you can manage mission critical workloads with the right tools at your fingertips. Watch the video to learn more.
Social Asset 7: Subscribe now!
It's crucial for your organisation to build agile processes to keep up with change. Make sure you are ready with tips, updates and insights from Microsoft.
BYL Social Asset 1: Subscribe
Follow us on Twitter, Facebook, and LinkedIn, and subscribe for news, articles, tips and tricks on Microsoft Security solutions.
Monday, May 10, 2021
Ste. Michelle Wine Estates crafts luxury customer experiences with Dynamics 365 Commerce
Ste. Michelle Wine Estates, one of the largest premium wine companies in the United States, prides itself on superior consumer experiences. To unify its consumer data and provide opportunities for innovation, Ste. Michelle is deploying Microsoft Dynamics 365 Commerce across all its wine brands. The company is already seeing better mobile experiences, and it expects that by enhancing its omnichannel commerce platform, Ste. Michelle will increase sales and conversion rates, attract new business, and boost loyalty among existing consumers.
Building a Microsoft Teams Custom Solutions practice
Every team has unique needs. Microsoft Teams is the teamwork hub and solution-tool to address those needs and help your customers reach maximum business outcomes.
Help your customers realize the value of Microsoft Teams with a custom solution that integrates workflows and business processes in a single hub for teamwork, increasing productivity across the organization.
Follow the recommended steps in this practice-building infographic—download it now!
Wednesday, May 5, 2021
Themes for sales success
This infographic provides 4 key themes for sales success, including building and strengthening relationships with key prospects and engaging with the whole buying committee. It also notes that success is all about scale and cross-platform is key.
In an era of distractions, Microsoft wants AI to be your coworker
Microsoft is aiming to adapt its productivity suite to a short-attention-span world, bringing years of research into products like PowerPoint, Outlook and Excel. This article outlines how after years of slavishly digitising and formatting words, numbers and images, future versions of Word, Excel and PowerPoint will be much more aware of your work and how you do it. Intelligent algorithms will find patterns and meanings in the data and use the insights to help you get through your day more efficiently. This transition to smarter work software has already begun.
Tuesday, May 4, 2021
Airlines, among other major industries, confident with Teams as its hub
Microsoft has identified the airlines as one of the most successful industries when it comes to utilizing the widespread value of Microsoft Teams. At the Operations level alone, Teams plays a crucial role with maintenance and repair, fleet management, overbooked flights, incident prevention, and communication with cabin crew as well as flight status.
App integrations such as Notification Bot and Flight Team Creation support Teams as a communication hub for emergencies or quick, path-altering activity. Established flight team rosters, @mentions in chats and channels for instant attention, and quick access to information helps stakeholders with decision making and context. Quick decision-making and informing employees of changes—Microsoft Teams is set up for this, and more.
There are many other industries experiencing success with Teams! Subscribe now to learn how Microsoft Teams can help your business manage people, updates, and information in a quickly changing workplace and world.
View: Airlines, among other major industries, confident with Teams as its hub
AI Cybersecurity Training
Discover how Azure Government provides government agencies and their partners world-class security, protection, and compliance through cloud services. In this video, Keenan Skelly talks about the benefits of a scalable, AI-powered, gamified, persistent cybersecurity training environment on the strength of Microsoft Azure.
Meet the Power Apps Champions
Microsoft Power Apps empowers citizen developers to build and share custom, professional applications that solve their business challenges. In this blog, you'll see the stories of citizen developers who built apps and became Power Apps Champions.
Build Agile Business Processes - Solution Overview
An organisation's ability to adapt quickly to changing circumstances has never been more critical. You need to ensure that your team stays productive and efficient through twists and turns. Building agile businesses from Microsoft can help. Learn how in this brief overview video.
Security Analytics and Operations: Industry Trends in the Era of Cloud Computing
Turn your organization to cloud-based security and address data capacity and infrastructure requirements to solve cloud challenges. Subscribe here!
Analytics & AI solution video
This video is a quick introduction to Microsoft Analytics and AI, explaining how to expand the reach of your data insights and gain increasing levels of efficiency and personalisation. By harnessing the power of Microsoft Analytics, you can inform and drive intelligent automation through AI and machine learning.
Customer centricity: A key priority across all lines of business
Customer experience is expected to overtake price and product as the key brand differentiator by 2020. Get ahead of the competition now by personalizing your organization's customer experience strategy. Read the Customer Centricity e-book to learn how to unify your siloed marketing, sales, and service data into a single, intelligent 360-degree customer view by adopting a customer data platform.
View: Customer centricity: A key priority across all lines of business
Construction giant gains competitive edge with zero-trust approach to security
When The Walsh Group - one of the largest construction contractors in the United States - moved to the cloud, it realised it needed better ways to manage who accesses its systems. The company set up identity as the control plane - with Microsoft Azure Active Directory at the centre and a zero-trust security stance to better protect access to all its resources. Now, The Walsh Group CIO says the company leads the industry in securing access to its hybrid environment, giving it a competitive advantage. Read the article for more.
Security intelligent infographic
Identify and repel more threats than ever before with Microsoft Advanced Threat Protection, Azure Security, and Azure Sentinel. Take a look to learn more about intelligent security solutions for your entire enterprise.
4 strategies for modernizing your business applications
Discover four key strategies for modernising your business applications - rehost, refactor, rearchitect and rebuild. In this infographic, you'll learn why and when to use these specific strategies.
View: 4 strategies for modernizing your business applications
Monday, May 3, 2021
Samit Saini's Power Apps journey at Heathrow
This video captures the journey of Samit Saini, a security officer at London Heathrow Airport and who discovered Microsoft Power Apps. As a novice, he easily created useful, time-saving applications. Now, as a member of the IT team, he teaches others to do the same. See how Samit and Power Apps led digital transformation.
NSW: Preparing students for the future
Globally, education looks different in various regions. But one common commonality is for student exposure to technology so they can develop skills that will be useful in their future.
In New South Wales, Australia, one of the goals of incorporating Microsoft Teams into the education department is to provide and prepare students for whatever the future might deliver. As one educator stated, "Being digitally resilient and actually understanding how to use technology the right way...I think that really is the key."
View this video to learn how a large organization utilizes Microsoft Teams to prepare students for the future.
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