The City of Houston Success Story: Video teaser

For local governments, digital transformation isn't just a means of optimizing their daily operations or becoming more efficient—it's also about potentially saving and improving the lives of thousands (even millions) of citizens. In other words, it's about leveraging accurate, predictable data to be prepared for events such as an increase in population or a natural disaster. Thankfully, the increased availability of digital tools and a growing integration between devices and systems is bringing cities closer than ever to this reality. In this video, you'll learn about the City of Houston, Texas' vision for becoming an interconnected hub for technological advancement and innovation, thanks to the tools provided by always-on digital technology.

Five soon-to-be trends in artificial intelligence and deep learning

To truly become a game-changer, artificial intelligence (AI) can't be limited to a one-time effort. It requires a constant influx of data and the right expertise to teach machines how to analyze and react to user behaviors. This means that while immediate or short-term ROI from AI initiatives is a rare occurrence, when it does begin to pay off, the resulting innovations and efficiencies can drive an organization's growth for years to come. Taking the time to analyze trends and establish the right vision for your organization's AI roadmap is a critical but frequently overlooked step toward adopting this technology. In this article, you'll learn about five soon-to-be AI trends that are expected to influence this technology in a major way.

Read More...

Department of Health and Human Services: Health services delivering powerful digital experiences

The reach and scope of digital healthcare services is expanding. Given the overwhelming potential they offer for transforming the industry, it's safe to say that this is only the beginning of a much deeper transformation. This shift promises to benefit both healthcare providers and their patients by empowering doctors with improved data collection that guides them in helping patients adopt healthier lifestyles, effectively reducing hospital and other medical center visits. Digital technology also enables medical centers to provide smarter, more efficient operations by allowing them to safely store patient records in the cloud and collaborate seamlessly with other facilities around the world. In this video, you'll see how the Department of Health and Human Services (DHHS) in Victoria, Australia, has built solutions based on Microsoft technology that enable enhanced collaboration, allowing the agency to improve the services it provides.

Microsoft's four guiding principles for artificial intelligence

Digital transformation and the Internet of Things (IoT) together have enabled businesses worldwide to gain deeper understanding of their customers. They've also allowed organizations to obtain data from previously untapped sources to better understand how processes can be optimized, but obtaining this data is only part of the equation. To transform massive amounts of raw information into meaningful insights, businesses must leverage machine learning and artificial intelligence (AI) capabilities that offer the flexibility and power they need. In this infographic, you'll learn about the four Microsoft guiding principles for AI that make Azure AI a top choice among today's leading enterprises.

View: Microsoft's four guiding principles for artificial intelligence

The virtuous cycle of retail

In business, a virtuous cycle is a set of recurring processes in which the objective of each is to increase the beneficial effect on the next. Not so long ago, the typical purchase pattern was linear. Further, it involved very few steps from the time consumers first learned about a product or service to the time they purchased it. With the arrival of digital transformation, though, both online and brick-and-mortar retailers are adapting to a new virtuous cycle, one in which personalized experiences are the norm and digital customer service tools play crucial roles in making or breaking a purchase every step of the way. In this infographic, you'll learn how digital technology has driven retail's virtuous cycle and get insights into how you can improve your customers' experiences via Microsoft Retail Solutions.

View: The virtuous cycle of retail

Enhancing workplace creativity with Microsoft assistive technology

In the years since its triumphant coverage of the London 2012 Paralympics, Channel 4 has become an industry leader when it comes to inclusion.  "Channel 4 was the first media business to get the Disability Confident Leader status" explains Keith Underwood, Chief Operating Officer of Channel 4. "And within that, technology plays a very important role. The fact that Microsoft has dedicated time and effort into creating the many and varied accessibility features to help us get the best of people when they come here, is a phenomenal value add." In this video, you'll see how Channel 4 adopted the accessibility features of Office 365 and Windows 10 to become the industry leader of accessibility.

Read More...

Office 365 and Dynamics Relationship Analytics for Sales

See a demonstration of how Microsoft's Office 365, Dynamics 365 and LinkedIn are better together and give sales teams a unique advantage that drives more revenue.